January 8, 2016
7080-132J
23
MT. VERNON E2
With proper installation, operation, and maintenance your appliance will provide years of trouble-free service. If you do experience a prob-
lem, this troubleshooting guide will assist a qualifi ed service person in the diagnosis of a problem and the corrective action to be taken.
This troubleshooting guide can only be used by a qualifi ed service technician.
Symptom
Possible Cause
Corrective Action
Plug in appliance - No
response.
No Power to outlet.
Check circuit breaker at service
panel.
5 amp fuse blown
Replace control board - don’t replace
fuse
Snap disc tripped or defective.
Reset or replace snap disc.
Unit will not light
No Fuel
Check hopper; load with wood
pellets
Vacuum switch not closing; no vacuum
Check vacuum switch wires are
installed
Check vacuum hose is connected to
switch and feed tube port and is in
good condition
Make sure venting system is clean
Make sure front door is closed
Check vacuum tube for blockage or
restrictions/kink
Hopper lid open
Close hopper lid
Defective hopper switch.
Check hopper switch operation
Check hopper switch wires for
integrity
Safety snap disc is tripped
Check to make sure convection
blower wires are connected and
reset snap disc (located on RH side
of appliance)
Clean & inspect convection blower
and convection air path.
Feed System is jammed
Inspect and un-jam the feed assem-
bly
Feed motor not plugged in
Reconnect feed motor
Igniter not plugged in
Connect the igniter wires
Defective igniter
Replace igniter
Firepot plugged-up / dirty
Clean fi repot and movable fl oor
Remove ash from the ashpan
Dial control is set to “OFF”
Turn dial control (on the appliance)
to a setting other than OFF
Fire starts but goes out
Dirty fi repot, exhaust path, and/or
venting plugged
Clean fi repot and movable fl oor
Inspect and clean exhaust path and
venting
Clean fi rebox, exhaust path, and
venting (including behind baffl e)
Exhaust sensor cannot read tem-
perature or is loose
Secure the exhaust probe to exhaust
blower housing – keeping its wire
away from hot surfaces
Exhaust plenum is dirty
Clean exhaust path to plenum
Exhaust probe is defective (error
code may result)
Check for probe wire integrity and/
or replace defective exhaust probe
securing the exhaust probe to
exhaust blower housing – keeping its
wire away from hot surfaces
4
Troubleshooting Guide
