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XCubeSAN 3300

Hardware Manual

Installing the System Hardware

Official

Document

32 GB

64 GB

32 GB

128 GB

CAUTION

To ensure system stability, you MUST install genuine QSAN memory
modules to expand the system memory size. The platform does not support
mixed installation of DIMMs, so mixed installation of memory combinations
is not allowed.

TIP

Insert two DIMMs or more will boost performance.

Summary of Contents for XCubeSAN 3300

Page 1: ...XCubeSAN 3300 Hardware Manual June 2022 ...

Page 2: ...gistered trademarks of Microsoft Corporation in the United States and or other countries Linux is a trademark of Linus Torvalds in the United States and or other countries UNIX is a registered trademark of The Open Group in the United States and other countries Mac and OS X are trademarks of Apple Inc registered in the U S and other countries Java and all Java based trademarks and logos are tradem...

Page 3: ...ated Documents xii Technical Support xiii Information Tip and Caution xiii Conventions xiv 1 Product Overview 1 1 1 Introduction to XCubeSAN Series 1 1 2 Hardware Specifications 3 1 3 Package Contents 3 2 System Components Overview 4 2 1 Front Panel 4 2 2 Rear Panel 8 2 3 Power Supply Units 14 2 4 Fan Modules 16 2 5 Cache to Flash Memory Protection 17 2 6 Optional Host Cards 21 3 Installing the Sy...

Page 4: ...qsan com Official Document iii 3 3 Optional Connecting the USB LCM 29 3 4 Optional Wake on LAN Wake on SAS 30 3 5 Optional Installing Memory Modules 30 4 Support and Other Resources 33 4 1 Getting Technical Support 33 4 2 Documentation Feedback 34 Appendix 35 End User License Agreement EULA 35 ...

Page 5: ...9 Location of the Fan Modules 16 Figure 2 10 Components of the Fan Module 17 Figure 2 11 Location of the Cache to Flash Modules 18 Figure 2 12 Cache to flash Module Pack 19 Figure 2 13 Components of the Cache to Flash Modules 19 Figure 2 14 Cache to Flash Workflow 20 Figure 2 15 Flash Module LEDs and Button 20 Figure 2 16 2 port 32Gb Fibre Channel Host Card SFP28 LEDs 23 Figure 2 17 4 port 16Gb Fi...

Page 6: ...2 9 Descriptions of the Location of the Fan Modules 16 Table 2 10 Descriptions of the Fan Module Components 17 Table 2 11 Descriptions of the Location of the Cache to Flash Modules 18 Table 2 12 Descriptions of the Cache to Flash Module Components 19 Table 2 13 Descriptions of the Flash Module LEDs and Button 21 Table 2 15 Descriptions of the 2 port 32Gb Fibre Channel Host Card SFP28 LEDs 23 Table...

Page 7: ...ny performance data contained herein was determined in a controlled environment Therefore the results obtained in other operating environments may vary significantly Some measurements may have been made on development level systems and there is no guarantee that these measurements will be the same on generally available systems Furthermore some measurements may have been estimated through extrapol...

Page 8: ...1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation この装置はクラス A 情報技術装置ですこの装置を家庭環境で使用すると電波妨害を引き起こすことがありますこの場合には使用者が適切な対策を講ずるよう要求されることがあります VCC1 A 警告這是甲類的資訊產品在居住的環境中使用時可能會造成射頻干擾在這種情況下使用者會被要求採取某些適當的對策 CE Statement This device has been shown to be in compliance with and was tested i...

Page 9: ...meplate ratings should be used when addressing this concern 5 Reliable Earthing Reliable earthing of rack mounted equipment should be maintained Particular attention should be given to supply connections other than direct connections to the branch circuit e g use of power strips CAUTION The main purpose of the system left and right ears are for 19 rack use only Do NOT use those ears to carry or tr...

Page 10: ...XPLOSION SI LA BATTERIE EST REMPLACEE PAR UNE BATTERIE DE TYPE INCORRECT METTRE AU REBUT LES BATTERIES USAGEES CONFORMEMENT AUX INSTRUCTIONS VORSICHT German Explosionsgefahr bei unsachgemasem Austausch der Batterie Entsorgung gebrauchter Batterien nach Anleitung ADVERTENCIA Spanish Las baterias pueden explotar si no se manipulan de forma apropiada No desmonte ni tire las baterias al fuego Siga las...

Page 11: ... defined where both these conditions apply Access can only be gained by service persons or by users who have been instructed about the reasons for the restrictions applied to the location and about any precautions that shall be taken Access is through the use of a tool or lock and key or other means of security and is controlled by the authority responsible for the location Warning Electric shock ...

Page 12: ...nty for QSAN branded hardware products System hardware and peripheral product s 3 years limited warranty from date of original purchase Battery Backup Module or super capacitor module applies for cache to flash module 1 year limited warranty from date of original purchase For more detail warranty policy please refer to QSAN official web site https www qsan com warranty ...

Page 13: ...and computer networks network administration storage system installation and configuration storage area network management and relevant protocols CAUTION Do NOT attempt to service change disassemble or upgrade the equipment s components by yourself Doing so may violate your warranty and expose you to electric shock Refer all servicing to authorized service personnel Please always follow the instru...

Page 14: ...09 30 18 00 Monday Friday UTC 8 Via Skype Chat Skype ID qsan support Service hours 09 30 02 00 Monday Friday UTC 8 Summer time 09 30 01 00 Via Email support qsan com Information Tip and Caution This manual uses the following symbols to draw attention to important safety and operational information INFORMATION INFORMATION provides useful knowledge definition or terminology for reference TIP TIP pro...

Page 15: ...els Example Click the OK button Italic Indicates a variable which is a placeholder for actual text provided by the user or system Example copy source file target file square brackets Indicates optional values Example a b indicates that you can choose a b or nothing braces Indicates required or expected values Example a b indicates that you must choose either a or b vertical bar Indicates that you ...

Page 16: ...l the hardware modules are inside the rack mount chassis including system controllers front panel rear panel redundant power supply units and fan modules cache to flash modules and expansion slots for optional Fibre Channel or Ethernet high speed host cards This manual will direct you step by step to familiarize you with the hardware components how to install the system carry out the initial confi...

Page 17: ...ors Table 1 1 XCubeSAN Series Models MODEL NAME CONTROLLER TYPE FORM FACTOR BAY COUNT RACK UNIT XS3324D Dual Controller LFF 24 bay 4U Chassis XS3324S Single Controller LFF 24 bay 4U Chassis XS3316D Dual Controller LFF 16 bay 3U Chassis XS3316S Single Controller LFF 16 bay 3U Chassis XS3312D Dual Controller LFF 12 bay 2U Chassis XS3312S Single Controller LFF 12 bay 2U Chassis XS3326D Dual Controlle...

Page 18: ...Official Document 3 1 2 Hardware Specifications For detailed hardware specifications please refer to the XS3300 datasheets which can be downloaded from the website 1 3 Package Contents For detailed package contents please refer to the XS3300 Quick Installation Guide which can be downloaded from the website ...

Page 19: ...n this session we will describe the system controls and indicators disk drive numbering and the disk drive LEDs in the front panel 2 1 1 System Controls and Indicators The XCubeSAN Series features a unique design the system controls and indicators are located on the right ear The system controls and indicators module integrates functional buttons and system state indicators which can be easily ope...

Page 20: ...m Blinking White The system is in the stage of boot or shutdown Off The system is shutdown 2 UID Button LED UID Unique Identifier button Press the button one time to turn it ON press it again to turn it OFF UID Unique Identifier LED Press the button to turn it ON and press it again to turn it OFF Solid Blue The system has been identified Off The system has not been identified 3 Enclosure Access LE...

Page 21: ...elow illustrate the XCubeSAN system disk drive numbering The disk drive numbering for LFF system starts from the top of first row in left column this kind of disk drive numbering rule helps to balance the system weight distribution and enable easy management of disk drives zoning The SFF system disk drive numbering is single row from left to right If you want to check the disk drive numbering rule...

Page 22: ...Document 7 Figure 2 2 Disk Drive Numbering TIP Please insert any one of the first four hard drives the event log can be saved and displayed at the next system startup Otherwise the event log cannot be saved 2 1 3 Disk Drive LEDs Please refer to the following for the definition of LED behavior Figure 2 3 Disk Drive Indicators ...

Page 23: ...isk drive inserted 2 Disk Drive Status LED Solid Amber When system is booting Only for XF3126D There is disk drive error Blinking Amber interval of 0 5 sec The disk drive is rebuilding Blinking Amber interval of 0 05 sec Identify the disk drive Off The disk drive is healthy 2 2 Rear Panel In this section we will describe the name and location of the key components and modules in the rear panel The...

Page 24: ...chnology Inc All rights reserved www qsan com Official Document 9 Figure 2 4 Rear Panel Layout Table 2 3 Descriptions of the Rear Panel Layout ITEM NUMBER DESCRIPTION 1 Power Supply Unit 1 2 Fan Module 1 3 Slot for Cache to Flash Module Flash Module 4 Controller Module 1 ...

Page 25: ...sh Module Power Module 2 2 2 Controller Module The following image and table illustrate each component of a controller module Controller Status LED Dirty Cache LED Master Slave LED Unique Identifier LED Figure 2 5 Controller Module Components Table 2 4 Descriptions of the Controller Module Components ITEM NUMBER DESCRIPTION 1 12 Gb s SAS Wide Port 1 SFF8644 2 12 Gb s SAS Wide Port 2 SFF8644 3 10 G...

Page 26: ...terminal Type vt100 2 System supports traditional UPS via a serial port and network UPS via SNMP If using the UPS with a serial port connect the system to the UPS via the included cable for communication The cable plugs into the serial cable that comes with the UPS Then set up the shutdown values for when the power goes out 3 Press the button for 3 seconds to progress reset to defaults and force a...

Page 27: ...10 GbE iSCSI Port 1 Speed LED Solid Blue 10G link is established and maintained Solid Amber 1G 100M link is established and maintained Off No link detected 3 10 GbE iSCSI Port 2 Link Access LED Solid Green No link detected Blinking Green Link is established and data is being accessed Off No data access 4 10 GbE iSCSI Port 2 Speed LED Solid Blue 10G link is established and maintained Solid Amber 1G...

Page 28: ...d LED Solid Blue 10G link is established and maintained Solid Amber 1G 100M link is established and maintained Off No link detected 9 Management Port LED Blinking Green Data is being accessed Off No connection is built 10 Controller Status LED Solid Green Controller status is normal Solid Red System is booting or the controller is failed 11 Master Slave LED only for dual controllers Solid Green Th...

Page 29: ...4 2 3 Power Supply Units The system is equipped with two redundant and hot swappable PSUs Power Supply Units The images and the table below illustrate the location of PSUs in the system Figure 2 7 Location of the Power Supply Units Table 2 6 Descriptions of the Location of the Power Supply Units ITEM NUMBER DESCRIPTION 1 PSU 1 2 PSU 2 ...

Page 30: ... the Power Supply Unit Components ITEM NUMBER DESCRIPTION 1 PSU Release Tab 2 PSU Power Cord Connect 3 PSU Handle 4 PSU LED Indicator Table 2 8 Descriptions of the Power Supply Unit LED NUMBER DESCRIPTION DEFINITION 4 PSU LED Solid Green The PSU is on and normal Blinking Green The PSU is off 5VSB Standby is on Solid Amber There is critical event caused shutdown Blinking Amber There are PSU warning...

Page 31: ...e 2 4 Fan Modules The system is equipped with two redundant and hot swappable fan modules Each fan module includes two fans Images and tables below illustrate the location and mechanical components of the fan module that is installed in the system Figure 2 9 Location of the Fan Modules Table 2 9 Descriptions of the Location of the Fan Modules ...

Page 32: ...BER DESCRIPTION 1 Fan Module Release Tab 2 Fan Module Handle 2 5 Cache to Flash Memory Protection In the event of power loss the I O cache data stored in the volatile memory will be lost this can cause data inconsistency especially in database applications The system can provide an optional Cache to Flash memory protection function that will safely transfer the memory cache data to a non volatile ...

Page 33: ... in on the left hand side from the rear of the chassis Power module can be plugged in on the right hand side from the rear of the chassis Images and tables below illustrate the location and mechanical components of the cache to flash modules Figure 2 11 Location of the Cache to Flash Modules Table 2 11 Descriptions of the Location of the Cache to Flash Modules ITEM NUMBER DESCRIPTION 1 Slot for Fl...

Page 34: ... flash Module Pack Figure 2 13 Cache to Flash Module Components Table 2 12 Descriptions of the Cache to Flash Module Components ITEM NUMBER DESCRIPTION Flash Module 1 Flash Module Release Tab 2 Flash Module Attention Button 3 Flash Module Handle 4 Flash Module Status LED 5 Flash Module Power LED Power Module 6 Power Module Release Tab 7 Power Module Handle ...

Page 35: ...es the strength of both BIOS and CPU to quickly backup memory RAM data to the flash module In order to quickly move data from memory RAM to flash module M 2 PCI Express interface flash module is selected for better performance and less power consumption In Cache to Flash recovery phase BIOS will check C2F flag status If C2F flag is ON I O cache data will be recovered from the M 2 flash module and ...

Page 36: ...TION The flash module of Cache to Flash is hot swappable because it is a PCIe device Before removing the flash module from the system chassis you must press the attention button until the flash module status LED finished blinking Otherwise the flash module maybe damage 2 6 Optional Host Cards The system comes with four on board 10GbE iSCSI ports on each controller If you want to expand the number ...

Page 37: ...stem chassis before starting the host card removing installing procedures Host card can NOT hot plug in the controller module Hot plug in the host card might cause system hang up You should remove the controller module from the system chassis before removing installing host card Please DO NOT attempt to hot plug in the host card Please refer to the following for the definition of LED behavior ...

Page 38: ...R DESCRIPTION DEFINITION 1 Activity LED Solid Green Asserted when the link is established Link OK without I O Blinking Green Asserted when the link is established and packets are being transmitted along with any receive activity Access Off No link is detected or link fails 2 Speed LED Solid Blue Asserted when a 32G link is established and maintained Solid Amber Asserted when a 16G link is establis...

Page 39: ...ESCRIPTION DEFINITION 1 Activity LED Solid Green Asserted when the link is established Link OK without I O Blinking Green Asserted when the link is established and packets are being transmitted along with any receive activity Access Off No link is detected or link fails 2 Speed LED Solid Blue Asserted when a 16G link is established and maintained Solid Amber Asserted when an 8G link is established...

Page 40: ...ESCRIPTION DEFINITION 1 Activity LED Solid Green Asserted when the link is established Link OK without I O Blinking Green Asserted when the link is established and packets are being transmitted along with any receive activity Access Off No link is detected or link fails 2 Speed LED Solid Blue Asserted when a 16G link is established and maintained Solid Amber Asserted when an 8G link is established...

Page 41: ...riptions of the 2 port 25GbE iSCSI Host Card SFP28 LEDs NUMBER DESCRIPTION DEFINITION 1 Activity LED Blinking Green Asserted when the link is established and packets are being transmitted along with any receive activity Access Off No link is detected or link fails 2 Speed LED Solid Blue Asserted when a 25G link is established and maintained Solid Amber Asserted when not a 25G link is established a...

Page 42: ...criptions of the 4 port 10GbE iSCSI Host Card SFP LEDs NUMBER DESCRIPTION DEFINITION 1 Activity LED Blinking Green Asserted when the link is established and packets are being transmitted along with any receive activity Access Off No link is detected or link fails 2 Speed LED Solid Blue Asserted when a 10G link is established and maintained Solid Amber Asserted when a 1G link is established and mai...

Page 43: ...Descriptions of the 2 port 10GBASE T iSCSI Host Card RJ45 LEDs NUMBER DESCRIPTION DEFINITION 1 Access LED Blinking Green Asserted when the link is established and packets are being transmitted along with any receive activity Access Off No link is detected or link fails 2 Speed LED Solid Green Asserted when a 10G link is established and maintained Solid Amber Asserted when a 1G link is established ...

Page 44: ...want to install a UPS uninterruptible power supply to provide clean power and offer protection against mains power failures please follow the following instructions 1 Before you purchase a UPS system please check the supported UPS interfaces and communication types 2 Supported types UPS via SNMP Serial UPS with COM port and USB UPS 3 Communication types network UPS via SNMP Serial UPS with COM por...

Page 45: ... necessary thereby avoiding unnecessary waste of electricity Another advantage of Wake on SAS is that when you turn on the head system the expansion enclosures will automatically wake up so if you forget to turn them on first you don t need to worry about degrading the volumes on the expansion enclosures 3 5 Optional Installing Memory Modules If you purchase additional optional memory module for y...

Page 46: ...gure 3 1 Memory Module Slot Number The following table is the suggested installation sequence for optional memory module Table 3 1 Optional Memory Module Installation Sequence Slot 1 Slot 2 Slot 3 Slot 4 TOTAL MEMORY 8 GB 8 GB 8 GB 8 GB 16 GB 8 GB 8 GB 8 GB 8 GB 32 GB 16 GB 16 GB 32 GB 8 GB 16 GB 16 GB 8 GB 48 GB 16 GB 16 GB 16 GB 16 GB 64 GB ...

Page 47: ...t 32 32 GB 32 GB 64 GB 32 GB 32 GB 32 GB 32 GB 128 GB CAUTION To ensure system stability you MUST install genuine QSAN memory modules to expand the system memory size The platform does not support mixed installation of DIMMs so mixed installation of memory combinations is not allowed TIP Insert two DIMMs or more will boost performance ...

Page 48: ...rt please use the following information Via the Web https www qsan com technical_support Via Telephone 886 2 77206355 Service hours 09 30 18 00 Monday Friday UTC 8 Via Skype Chat Skype ID qsan support Service hours 09 30 02 00 Monday Friday UTC 8 Summer time 09 30 01 00 Via Email support qsan com Information to Collect Product name model or version and serial number Operating system name and versi...

Page 49: ...p file the default download location of your web browser 4 2 Documentation Feedback QSAN is committed to providing documentation that meets and exceeds your expectations To help us improve the documentation email any errors suggestions or comments to docsfeedback qsan com When submitting your feedback include the document title part number revision and publication date located on the front cover o...

Page 50: ...er product sold manufactured or offered by QSAN the Product pursuant to this EULA License Grant QSAN grants to User a personal non exclusive non transferable non distributable non assignable non sub licensable license to install and use the Product pursuant to the terms of this EULA Any right beyond this EULA will not be granted Intellectual Property Right Intellectual property rights relative to ...

Page 51: ...E OF BUGS ERRORS VIRUSES OR OTHER DEFECTS IN NO EVENT WILL QSAN BE LIABLE FOR THE COST OF COVER OR FOR ANY DIRECT INDIRECT SPECIAL PUNITIVE INCIDENTAL CONSEQUENTIAL OR SIMILAR DAMAGES OR LIABILITIES WHATSOEVER INCLUDING BUT NOT LIMITED TO LOSS OF DATA INFORMATION REVENUE PROFIT OR BUSINESS ARISING OUT OF OR RELATING TO THE USE OR INABILITY TO USE THE PRODUCT OR OTHERWISE UNDER OR IN CONNECTION WIT...

Page 52: ...ware anytime QSAN may assign its rights and obligations under this EULA to any third party without condition This EULA will be binding upon and will inure to User s successors and permitted assigns This EULA shall be governed by and constructed according to the laws of R O C Any disputes arising from or in connection with this EULA User agree to submit to the jurisdiction of Taiwan Shilin district...

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