Qsan XCubeNAS XN5004T Owner'S Manual Download Page 2 | Manualshive

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Edition 1.0 (October 2017)

This edition applies to QSAN XCubeNAS XN5004T NAS storage systems. QSAN believes the
information in this publication is accurate as of its publication date. The information is subject to
change without notice.

Trademarks

QSAN, the QSAN logo, XCubeNAS, and QSAN.com are trademarks or registered trademarks of QSAN
Technology, Inc.

Intel, Xeon, Pentium, Core, Celeron and Intel Inside logo are trademarks of Intel Corporation in the
United States and other countries.

Other trademarks and trade names used in this document to refer to either the entities claiming the
marks and names or their products are the property of their respective owners.

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Summary of Contents for XCubeNAS XN5004T

Page 1: ...re Owner s Manual QSAN Technology Inc www qsan com Copyright 2017 QSAN Technology Inc All rights reserved No part of this document may be reproduced or transmitted without written permission from QSAN Technology Inc ...

Page 2: ...tice Trademarks QSAN the QSAN logo XCubeNAS and QSAN com are trademarks or registered trademarks of QSAN Technology Inc Intel Xeon Pentium Core Celeron and Intel Inside logo are trademarks of Intel Corporation in the United States and other countries Other trademarks and trade names used in this document to refer to either the entities claiming the marks and names or their products are the propert...

Page 3: ...been made on development level systems and there is no guarantee that these measurements will be the same on generally available systems Furthermore some measurements may have been estimated through extrapolation Actual results may vary Users of this document should verify the applicable data for their specific environment This information contains examples of data and reports used in daily busine...

Page 4: ...icular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet...

Page 5: ...ace the XCubeNAS near any liquid 9 Do not place the XCubeNAS on any uneven surface to avoid falling off and damage 10 Do no place the XCubeNAS on the ground and do not step on the system to prevent any potential damages 11 Make sure the voltage is correct in the location where the XCubeNAS is installed Contact the distributor or the local power supply company for the information 12 Do not place an...

Page 6: ...Disk Drive Numbering 7 2 3 Disk Drive Form Factors 8 3 Install the System Hardware 9 3 1 Install the Disk Drive in the Tray 9 3 2 Upgrade Memory 16 3 3 Install the Optional Adapter Card 18 3 4 Connect the System to the Host 22 3 5 Start Up Your System 24 4 Discover and Install QSM 26 5 Restart Shutdown Logout QSM 29 6 Reset to Default 31 7 LED Indicator Table 34 8 Buzzer Indicator Table 37 9 Suppo...

Page 7: ... disassemble or upgrade the equipment s components by yourself Doing so may violate your warranty and expose you to electric shock Refer all servicing to authorized service personnel Please always follow the instructions in this owner s manual Related Documents There are related documents which can be downloaded from the website XCubeNAS QIG Quick Installation Guide https www qsan com en download ...

Page 8: ...day UTC 8 Via Skype Chat Skype ID qsan support Service hours 09 30 02 00 Monday Friday UTC 8 Summertime 09 30 01 00 Via Email support qsan com Information Tip and Caution This manual uses the following symbols to draw attention to important safety and operational information INFORMATION INFORMATION provides useful knowledge definition or terminology for reference TIP TIP provides helpful suggestio...

Page 9: ...e which is a placeholder for actual text provided by the user or system Example copy source file target file square brackets Indicates optional values Example a b indicates that you can choose a b or nothing braces Indicates required or expected values Example a b indicates that you must choose either a or b vertical bar Indicates that you have a choice between two or more options or arguments Sla...

Page 10: ...rage solution that features high availability reliability flexibility and easy management Before setting up your new XN5004T please check the package contents to verify those items below Besides make sure to read the safety instructions carefully 1 1 Package Contents Main Unit x1 AC Power cord x1 RJ45 Cable x2 Lock Key x1 Screws for 2 5 Drives x16 ...

Page 11: ...PU Intel Celeron 2 9GHz Dual Core Processor RAM 8GB DDR4 SO DIMM Max 32GB Note The pre install memory modules may need to be replaced when expanding the memory USB USB 3 0 x5 Front x1 Rear x4 Flash 8GB USB DOM HDMI 1 Tray type 3 5 HDD tray with key lock x4 2 5 SSD tray x1 No of Internal Hard Disks 4 LFF disk 1 SFF disk Max Raw Capacity 10TB x4 2TB 42 TB LFF 10TB SFF 2TB Hard Drive Interface SATA 6...

Page 12: ...apter you will have a basic understanding of each XN5004T hardware component and give you the ability to configure and operate your system successfully Following is the key components of XN5004T Front and Rear Panel System Disk Drive Numbering Disk Drive Form Factors 2 1 Front and Rear Panel The figure below contains the information about buttons and indicators modules ...

Page 13: ...5004T system disk drive numbering Number Location Description 1 Front Power button LED Indicator for Power and System Status 2 USB copy button LED Indicator for USB Status 3 USB 3 0 Port 4 LED Indicator for LAN Status 5 LED Indicator for Expansion Unit Status 6 LED Indicator for HDD and SSD Status 7 Service Door 8 Back Power Port 9 Additional PCIe Slot for Expansion Gen3 x 8 10 HDMI Port 11 Gigabi...

Page 14: ...arket it will significantly reduce your IT infrastructure investment cost Please refer to the following website for the compatibility of HDD and SSD https www qsan com en download php cid 5 Table 2 2 Supported Disk Drive Types Form Factor Number of Trays Supported Drive Type Type1 3 5 LFF Tray 4 3 5 2 5 SATA HDD 2 5 SATA SSD Type2 2 5 SFF Tray 1 2 5 SATA SSD TIP 1 2 5 SATA drives can also be insta...

Page 15: ... Tools and Parts for Drive Installation At least one 3 5 or 2 5 SATA drive please visit www qsan com for compatible drive models A screwdriver Phillips 1 for installing 2 5 SATA drive on LFF only CAUTION Please ensure that there is no data on the disk to prevent important data being formatted 3 1 2 Install the Disk Drive LFF 1 Open the drive tray Push to release the carrier handle ...

Page 16: ...carrier handle and pull out the disk drive tray repeat the steps above to remove other disk drive tray 2 Install a 3 5 HDD into a LFF tray Remove both brackets from each side of the tray by following the arrow direction shown on the bracket please see the figure below ...

Page 17: ...all a 2 5 SSD into a LFF tray Only remove the bracket next to the 2 5 screw holes they are marked on the bottom of the tray Place the drive in the blue area shown below of the tray Turn the tray upside down and secure the drive from the bottom of the tray with four screws provided in the accessory box ...

Page 18: ...pty drive bay all the way to the bottom until the carrier handle can be closed TIP Make sure the tray is pushed in all the way otherwise the drive might not function properly 5 Repeat the steps above to install all prepared drives 6 Lock unlock the LFF tray Use the key provided in the accessory box to lock unlock the carrier handle lock ...

Page 19: ...13 3 1 3 Install the Disk Drive SFF 1 Open the service door and pull out a SFF tray Use the key provided in the accessory box to press the door button Remove the service door ...

Page 20: ...Hold down the release button and pull out the disk drive tray from the XCubeNAS Follow the mark shown on the side of the SFF tray and place the SSD with its label side facing accordingly Secure the disk drive by making sure the four pins on the side of the SFF tray is clutched to the disk drive ...

Page 21: ...ay into the empty drive bay all the way to the bottom until you hear a click sound 4 Close the service door Follow the steps below by closing the service door from the front Once the door is clutched to the front of the NAS close the door until you hear a click sound ...

Page 22: ... dual channel performance is also supported In order to achieve dual channel RAM performance it is suggested that you install memory modules with the same capacity in pairs If you want to expand the memory capacity please follow the steps as illustrated below 1 Shutdown your XCubeNAS and disconnect power adapter network cable s or any other device cable that is attached to your system to prevent a...

Page 23: ...ombination for memory Table 3 1 The Suggested Installation Combination for Memory Slot 1 Slot 2 Total Memory 4GB 4GB 8GB Default 8GB 8GB 16GB 16GB 16GB 16GB 16GB 32GB CAUTION To ensure the system stability you MUST install genuine QSAN memory modules for system memory size expansion INFORMATION 1 If you want to purchase the optional memory please contact your nearest local reseller or visit QSAN o...

Page 24: ...pter cards that demand high bandwidth and capacity expansion To install the adapter card please follow the steps as illustrated below 1 Prepare a Phillips 1 screwdriver 2 Shutdown your XCubeNAS and disconnect power adapter network cable s or any other device cable that is attached to your system to prevent any possible damages Place your XCubeNAS on a flat and stable surface to prevent scratches 3...

Page 25: ...19 Slide to remove the top cover put the cover aside 5 Removing the power supply Remove the screw securing the power supply on the back of the XCubeNAS Remove the screws on the power supply ...

Page 26: ...20 Copyright 2017 QSAN Technology Inc All Right Reserved Slide to remove the power supply 6 Remove the two expansion slot cover screws 7 Align and insert the card connector into the expansion slot ...

Page 27: ...o the mainboard Align the connectors Please make sure that the position is the same as the figure shown below Push to connect the cable and the connectors 10 Slide to put back the top cover you removed in step 4 put back and tighten the screw on the XCubeNAS INFORMATION 1 If you want to purchase the optional adapter card please contact your nearest local reseller or visit QSAN official website htt...

Page 28: ...Inc All Right Reserved 3 4 Connect the System to the Host XN5004T has four onboard 1Gbps LAN ports for host connections You can learn more about the path configuration in cabling for the XN5004T by following images a One LAN connection ...

Page 29: ...23 b Multiple LAN connections c Direct attachment ...

Page 30: ...g tasks are done 1 Connect one end of each power cord to the power ports located on the back of the XCubeNAS and the other end to a power outlet 2 Connect at least one LAN cable to one of the LAN ports and the other end to your switch router or hub 3 Press the power button to turn on your XCubeNAS Your XCubeNAS is now online and detectable from a network computer ...

Page 31: ...gher than the minimum requirement to ensure the system safety and reliability INFORMATION The Following are the operational conditions for XN5004T Temperature Operating temperature 0 to 40 C Shipping temperature 10 C to 50 C Relative Humidity Operating Relative Humidity 20 to 80 non condensing Non Operating Relative Humidity 10 to 90 ...

Page 32: ...teps below 1 Power on the XCubeNAS 2 Open a web browser on your computer connected to the same local area network as XCubeNAS and use either of the following methods on the browser a Use Web Finder find qsan com Please make sure the XCubeNAS has internet access ability before using the Web Finder b If your XCubeNAS cannot be connected to the internet please try downloading and installing XFinder a...

Page 33: ... on the web Finder or double click on your XCubeNAS on the XFinder the welcome page will be launched on your web browser 4 Click Quick Setup or Custom Setup to start the setup process and follow the onscreen instructions ...

Page 34: ...all QSM with Web Finder 2 Both the XCubeNAS and your PC must be on the same local network 3 If you cannot find your XCubeNAS the default IP address for LAN 1 is 169 254 1 234 4 If you expanded your memory earlier on you can now check to make sure the system recognizes the new memory capacity You can check the status by following steps a Login to QSM as admin or a user belongs to the administrator ...

Page 35: ...nt to restart shutdown or log out QSM please follow the steps below 1 To restart or shutdown QSM please click on the QSAN logo on the top left corner then choose the option which you would like to proceed Click Yes button on the confirm window ...

Page 36: ...30 Copyright 2017 QSAN Technology Inc All Right Reserved 2 To log out QSM please click User Profile on the top right corner then choose Logout Click Yes button on the confirm window ...

Page 37: ...hort beep sound for 1 second will be heard The administrator password and all the network settings will be reset the system configuration will result in Reset Admin password to the default value 1234 All networking set to DHCP All data service ports set to default setting All data service enable and set to default port VLAN will be terminated Vswitch will be deleted Port trunking will be disabling...

Page 38: ...eted Web server setting are set to default AntiVirus setting are deleted SQL settings are set to default Media Library index will be deleted After configs are deleted restart the XCubeNAS Log out QSAN Cloud Reset to default through QSM You can also reset network setting or all the setting through QSM 1 Please click Control Panel System Maintenance System Recovery Choose the option which you would ...

Page 39: ...33 2 Click the Reset Device button to proceed ...

Page 40: ...tent for definitions of LED behaviors Table 7 1 Descriptions of the System Controls and Indicators LEDs Number Description Definition 1 USB One Touch Copy Button USB Status LED USB Copy Button Press the button one time to start the action defined through UI Note USB one touch copy function needs to be enabled through UI first USB Status LED Blue A front USB device is detected after the device is m...

Page 41: ...r Power LED White power is ON White flashes every 0 5 sec the system is at the stage of starting up or shutting down or the NAS is not configured Amber 1 The system pool has reached its full capacity 100 2 The system pool is going to be full 95 3 The system fan is out of function 4 A bad sector is detected on the hard disk drive or hard disk failed 5 One of the pool is in degraded read only mode 6...

Page 42: ...d Blue flashes The disk data is being accessed Amber A hard drive read write error occurs Blue and Amber flashes alternatively The hard disk is being rebuilt or identify a specific disk drive OFF No disk drive is inserted 7 LAN Port Activity Link Light OFF No connection Light ON Connected to the internet Light flashes when data is being accessed Speed Light OFF Speed less than 10Mbps Light ON Conn...

Page 43: ... The system pool has reached its full capacity 100 2 The system pool is going to be full 95 3 The system fan is out of function 4 A bad sector is detected on the hard disk drive or hard disk failed 5 One of the pool is in degraded mode 6 Hardware self test error e g PSU failed abnormal voltage the temperature is at critical high low any cooling fan module failed or removed any pool failed 7 Remove...

Page 44: ...iday UTC 8 3 Via Skype Chat Skype ID qsan support Service hours 09 30 02 00 Monday Friday UTC 8 Summertime 09 30 01 00 4 Via Email support qsan com Collect Information for Analysis 1 Product name model or version and serial number 2 Firmware version 3 Error messages or screenshot images 4 Product specific reports and logs 5 Add on products or components installed 6 Third party products or componen...

Page 45: ...meets and exceeds your expectations To help us improve the documentation email any errors suggestions or comments to docsfeedback qsan com When submitting your feedback including the document title part number revision and publication date located on the front cover of the document ...

Page 46: ... or offered by QSAN the Product pursuant to this EULA License Grant QSAN grants to User a personal non exclusive non transferable non distributable non assignable non sub licensable license to install and use the Product pursuant to the terms of this EULA Any right beyond this EULA will not be granted Intellectual Property Right Intellectual property rights relative to the Product are the property...

Page 47: ...VENT WILL QSAN BE LIABLE FOR THE COST OF COVER OR FOR ANY DIRECT INDIRECT SPECIAL PUNITIVE INCIDENTAL CONSEQUENTIAL OR SIMILAR DAMAGES OR LIABILITIES WHATSOEVER INCLUDING BUT NOT LIMITED TO LOSS OF DATA INFORMATION REVENUE PROFIT OR BUSINESS ARISING OUT OF OR RELATING TO THE USE OR INABILITY TO USE THE PRODUCT OR OTHERWISE UNDER OR IN CONNECTION WITH THIS EULA OR THE PRODUCT WHETHER BASED ON CONTR...

Page 48: ...ts rights and obligations under this EULA to any third party without condition This EULA will be binding upon and will inure to User s successors and permitted assigns This EULA shall be governed by and constructed according to the laws of R O C Any disputes arising from or in connection with this EULA User agree to submit to the jurisdiction of Taiwan Shilin district court as first instance trial...

Page 49: ...92 HCQTB3TC 20 Thunderbolt 3 0 Adapter Card XN E1002 92 HCQ10GS2 20 10GbE Ethernet Adapter Card XN E4002 92 HCQ40GQP 20 40GbE Ethernet Adapter Card CBL TB3 92 CBLTPCH0 50 Thunderbolt Cable CBL 10SFP200 92 CBLCSPH2 00 10GbE Ethernet Cable CBL 40QSFP200 92 CBLCQPH2 00 40GbE Ethernet Cable GBC SFP 10Gb 92 GBC10GS2 00 10GbE SFP GBIC GBC QSFP 40Gb 92 GBC40GQP 00 40GbE QSFP GBIC ...

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