QNAP TS-h1886XU-RP User Manual Download Page 2

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Contents

About This Guide.......................................................................................................................................... 3
Audience.......................................................................................................................................................3
Document Conventions................................................................................................................................ 3

2. Product Overview

Safety Information.......................................................................................................................................11
Installation Requirements........................................................................................................................... 12
Setting up the NAS..................................................................................................................................... 12

3. Installation and Configuration

Hardware Installation.................................................................................................................................. 14

QuTS hero Installation................................................................................................................................ 34

Installing QuTS hero Using Qfinder Pro................................................................................................. 35
Installing QuTS hero Using the Cloud Key............................................................................................. 37

4. Basic Operations

5. NAS Migration

NAS Migration Requirements..................................................................................................................... 44
Status and Setting Changes After NAS Migration...................................................................................... 44
Migrating a NAS..........................................................................................................................................45

6. Troubleshooting

TS-h1886XU-RP User Guide

Summary of Contents for TS-h1886XU-RP

Page 1: ...TS h1886XU RP User Guide Document Version 1 08 10 2020...

Page 2: ...nstallation 17 Replacing Memory Modules 23 Replacing Expansion Cards 25 Hot Swapping Redundant Power Supply Units 28 Rail Kits 30 Expansion Unit Installation 30 QuTS hero Installation 34 Installing Qu...

Page 3: ...NAPcloud 49 myQNAPcloud Link 49 Qfinder Pro 49 QNAP ID 49 QuTS hero 49 8 Notices Limited Warranty 50 Disclaimer 50 GNU Public License 50 CE Notice 58 FCC Notice 58 VCCI Notice 58 BSMI Notice 59 SJ T 1...

Page 4: ...s This guide also assumes that the user is trained to recognize hazards including the appropriate actions the user needs to take to prevent personal injury and damage to data and property Document Con...

Page 5: ...Hardware Specifications Warning If your QNAP product has hardware defects return the product to QNAP or a QNAP authorized service center for maintenance or replacement Any attempt to repair or perfor...

Page 6: ...patible with SATA 3 Gbps drives Drive compatibility 3 5 inch bays 3 5 inch SATA hard disk drives 2 5 inch SATA hard disk drives 2 5 inch SATA solid state drives 2 5 inch bays 2 5 inch SATA solid state...

Page 7: ...tem battery CR2032 lithium battery 3V 225 mAh Sound level 56 9 dB A Note The sound level was tested at a bystander position which is within one meter of the NAS The test NAS operated at low speed with...

Page 8: ...Components Front Panel No Component No Component 1 3 5 inch drive LEDs 4 LAN LED 2 Power button 5 Expansion unit LED 3 Status LED Rear Panel TS h1886XU RP User Guide Product Overview 7...

Page 9: ...1 6 Reset button Rear Panel Network Interface Note Only Gigabit Ethernet RJ45 ports support Wake on LAN configurations No Component Specifications No Component Specifications 1 Ethernet port 3 GbE RJ4...

Page 10: ...mponent 1 Gigabit Ethernet speed LED 4 10 Gigabit Ethernet activity LED 2 Gigabit Ethernet activity LED 5 Drive status LED 3 10 Gigabit Ethernet speed LED 6 Drive activity LED System Board TS h1886XU...

Page 11: ...C card is pre installed in this PCIe slot 2 Memory slot 2 6 PCIe slot 3 PCIe 3 0 x4 3 Memory slot 3 7 PCIe slot 2 PCIe 3 0 x8 4 Memory slot 4 8 PCIe slot 1 PCIe 3 0 x4 Drive Numbering Front panel 3 5...

Page 12: ...injury or damage to components Power To reduce the risk of fire or electric shock ensure that you only connect the power cord to a properly grounded electrical outlet Devices with redundant power supp...

Page 13: ...d information carefully before setting up the NAS or installing NAS components 1 Place your NAS device in an environment that meets the requirements For details see Installation Requirements 2 Install...

Page 14: ...9 Install QuTS hero For details see QuTS hero Installation 10 Log on to QuTS hero TS h1886XU RP User Guide Product Overview 13...

Page 15: ...lectrostatic discharge ESD procedures to avoid damage to components Moving fan blades Keep your hands and other body parts away from moving fan blades Other moving components Keep your hands and other...

Page 16: ...e cover back c Lift the cover off the NAS Attaching the Case Cover Warning Observe electrostatic discharge ESD procedures to avoid damage to components TS h1886XU RP User Guide Installation and Config...

Page 17: ...way from moving fan blades Other moving components Keep your hands and other body parts away from other moving components 1 Place the cover on the NAS 2 Slide the cover forward 3 Tighten the screws TS...

Page 18: ...s on 3 5 inch Trays Warning Installing a drive deletes all data on the drive Observe electrostatic discharge ESD procedures to avoid damage to components Moving fan blades Keep your hands and other bo...

Page 19: ...on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray b Attach the screws 4 Load the tray into the bay a Insert the tray into the bay TS h1886XU...

Page 20: ...charge ESD procedures to avoid damage to components Moving fan blades Keep your hands and other body parts away from moving fan blades Other moving components Keep your hands and other body parts away...

Page 21: ...on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray b Attach the screws 4 Load the tray into the bay a Insert the tray into the bay TS h1886XU...

Page 22: ...a on the drive Observe electrostatic discharge ESD procedures to avoid damage to components Moving fan blades Keep your hands and other body parts away from moving fan blades Other moving components K...

Page 23: ...on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray b Attach the screws 4 Load the tray into the bay a Insert the tray into the bay TS h1886XU...

Page 24: ...in pairs Ensure that each pair uses identical modules Install the pairs in sequence and follow the assigned slots for each pair When installing one module install the memory in slot 1 When installing...

Page 25: ...se Cover 3 Remove an existing module a Push the retention clips outward simultaneously to release the module Warning Attempting to remove a module that is not completely released may damage the module...

Page 26: ...eck the value for Total memory Replacing Expansion Cards The device supports selected expansion cards some of which require QNAP PCIe brackets QNAP branded expansion cards purchased from the company w...

Page 27: ...the electrical outlet 3 Disconnect all cables and external attachments 4 Remove the case cover For details see Removing the Case Cover Warning To avoid potential injury or damage to components ensure...

Page 28: ...pull the bracket away from the card c Attach the QNAP bracket to the card using the same screws d Verify that the bracket does not move 7 Optional Install the expansion card a Hold the card by the edg...

Page 29: ...S may have one or more power supply unit PSU cords To avoid serious injuries a trained service technician must disconnect all PSU cords before installing or replacing system components 1 Power off the...

Page 30: ...ctrical outlet 6 Power on the NAS 7 Enable alerts for PSU failures a Log on to QuTS hero as administrator b Go to Control Panel System Hardware General c Select Enable Redundant Power Supply Mode d Cl...

Page 31: ...sories from QNAP or an authorized reseller For details go to https shop qnap com For the list of compatible expansion units and the maximum number of applicable expansion units go to http www qnap com...

Page 32: ...ts SATA drives USB 3 2 Gen 2 Type A to Type C cable TR 004 Uses a USB 3 2 Gen 1 Type C interface Supports SATA drives TR 004U USB 3 2 Gen 1 Type A to Type C cable RAIL B02 TL D800C Uses a USB 3 2 Gen...

Page 33: ...onnect the device to SAS expansion units a storage expansion card must be installed in the device For required accessories details see Expansion Unit Installation 1 Power off the NAS 2 Install a host...

Page 34: ...n Menu Storage Snapshots Overview System c Verify that the expansion units are listed Connecting USB Expansion Units To connect the device to USB expansion units USB Type A to USB Type C cables or USB...

Page 35: ...tion The TS h1886XU RP uses the QNAP QuTS hero operating system You can install QuTS hero using any of the following methods Method Description Requirements Qfinder Pro installation Recommended If the...

Page 36: ...Note You can revert to QTS operating system anytime For details see QuTS hero user guide 1 Power on the device 2 Connect the device to your local area network 3 Run Qfinder Pro on a computer that is...

Page 37: ...e date and time Tip QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time UTC standard 10 Click Next The Configure the network settings screen appea...

Page 38: ...n the web page to specify the Cloud Key on the NAS The installation wizard opens in the default web browser 5 Create an account or sign in to myQNAPcloud Note You must return to this page to complete...

Page 39: ...14 characters The name supports letters A to Z a to z numbers 0 to 9 and hyphens but cannot end with a hyphen Password Specify an administrator password with 1 to 64 characters The password supports a...

Page 40: ...QuTS hero 21 Click Confirm QuTS hero is installed 22 Optional Click Go to NAS Management Tip Click Go to NAS Management to set more advanced QuTS hero configuations and settings For details see QuTS h...

Page 41: ...thout special characters For example if the first MAC address is 00 08 9B F6 15 75 then the admin password will be 00089BF61575 Tip You can find the first MAC address using Qfinder Pro A label attache...

Page 42: ...do not force exit the application Red The drive is invalid The disk volume has reached its full capacity The system fan is not functioning An error occurred when accessing read write the data A bad se...

Page 43: ...Gbps Off There is no network connection 10 Gigabit Ethernet SFP activity Orange A network connection has been established Flashes orange Data is being transmitted Off There is no network connection 1...

Page 44: ...l has reached full capacity A storage pool status error occurred The shared folder is about to reach its full capacity The shared folder has reached its full capacity A shared folder status error occu...

Page 45: ...nd QuTS hero NAS is not supported Warning Migrating drives between QTS NAS and QuTS hero NAS can cause data corruption The destination NAS must have sufficient free drive bays to accommodate all the d...

Page 46: ...ted Warning QNAP recommends deactivating licenses on the source NAS before data migration Applications If the destination NAS has less RAM than the source NAS the following features and applications m...

Page 47: ...ll source NAS drives onto the destination NAS drive trays b Insert the drive trays into the destination NAS 4 Power on the destination NAS 5 Log on to QuTS hero as an administrator on the destination...

Page 48: ...napshots Storage Disks VJBOD 3 Locate the failed drive 4 Prepare a new hard drive with a capacity that is the same as or larger than the failed hard drive 5 Remove the failed drive from the device 6 W...

Page 49: ...o member drives in two different pairs fail RAID 50 Yes 6 One disk per subgroup fails RAID 60 Yes 8 Two disks per subgroup fail Triple Mirror Yes Multiple of 3 For example 3 6 9 12 disks and so forth...

Page 50: ...ternet without configuring complex port forwarding settings Qfinder Pro QNAP utility that lets you locate and access QNAP NAS devices in your local area network QNAP ID User account that enables you t...

Page 51: ...AP makes no warranty or representation expressed implied or statutory with respect to its products or the contents or use of this documentation and all accompanying software and specifically disclaims...

Page 52: ...s version of the GPL to prohibit the practice for those products If such problems arise substantially in other domains we stand ready to extend this provision to those domains in future versions of th...

Page 53: ...work The Corresponding Source need not include anything that users can regenerate automatically from other parts of the Corresponding Source The Corresponding Source for a work in source code form is...

Page 54: ...t combined with it such as to form a larger program in or on a volume of a storage or distribution medium is called an aggregate if the compilation and its resulting copyright are not used to limit th...

Page 55: ...s as part of a transaction in which the right of possession and use of the User Product is transferred to the recipient in perpetuity or for a fixed term regardless of how the transaction is character...

Page 56: ...ered work except as expressly provided under this License Any attempt otherwise to propagate or modify it is void and will automatically terminate your rights under this License including any patent l...

Page 57: ...h an agreement or commitment not to enforce a patent against the party If you convey a covered work knowingly relying on a patent license and the Corresponding Source of the work is not available for...

Page 58: ...lished by the Free Software Foundation If the Program specifies that a proxy can decide which future versions of the GNU General Public License can be used that proxy s public statement of acceptance...

Page 59: ...re designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energ...

Page 60: ...T 11364 2006 RoHS RoHS Pb Hg Cd CR VI PBB PBDE 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 O SJ T11363 2006 X SJ T11363 2006 TS h1886XU RP User Gui...

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