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TS-2888X

User Guide

Document Version: 2
25/02/2019

Summary of Contents for TS-2888X Series

Page 1: ...TS 2888X TS 2888X User Guide Document Version 2 25 02 2019 ...

Page 2: ... 31 QTS Installation 35 Installing QTS Using Qfinder Pro 36 Installing QTS Using the Cloud Key 37 4 Basic Operations Power Button 40 Reset Button 40 USB One Touch Copy Button 40 LCD Panel 41 Viewing TCP IP Settings 41 Configuring TCP IP Settings 41 Viewing Drive Information 42 Viewing Volume Information 42 Viewing System Information 43 Powering Off the NAS 43 Restarting the NAS 43 Changing the LCD...

Page 3: ...6 Glossary CloudKey 49 myQNAPcloud 49 myQNAPcloud ID 49 Qfinder Pro 49 QTS 49 7 Notices Limited Warranty 50 Disclaimer 50 FCC Notice 50 CE Notice 51 SJ T 11364 2006 51 VCCI Notice 52 BSMI Notice 52 2 ...

Page 4: ...s that the user has a basic understanding of storage and backup concepts Document Conventions Symbol Description Notes provide default configuration settings and other supplementary information Important notes provide information on required configuration settings and other critical information Tips provide recommendations or alternative methods of performing tasks or configuring settings Warnings...

Page 5: ...ring P N CPU Frequency Memory TS 2888X W2123 32G Intel Xeon W 2123 4 core 3 6 GHz 32 GB TS 2888X W2133 64G Intel Xeon W 2133 6 core 3 6 GHz 64 GB TS 2888X W2145 128G Intel Xeon W 2145 8 core 3 7 GHz 128 GB TS 2888X W2145 256G Intel Xeon W 2145 8 core 3 7 GHz 256 GB TS 2888X W2145 512G Intel Xeon W 2145 8 core 3 7 GHz 512 GB TS 2888X W2175 128G Intel Xeon W 2175 14 core 2 5 GHz 128 GB TS 2888X W217...

Page 6: ...tions Using unsupported modules may degrade performance cause errors or prevent the operating system from starting Maximum memory 512 GB RAM 8 x 64 GB Flash memory 4 GB dual boot OS protection Storage Drive bays 8 x 3 5 inch SATA 6 Gbps 4 x 2 5 inch U 2 PCIe NVMe 16 x 2 5 inch SATA 6 Gbps Drive compatibility 3 5 inch bays 3 5 inch SATA hard disk drives 2 5 inch SATA hard disk drives 2 5 inch SATA ...

Page 7: ...s 2 x 3 5 mm dynamic microphone jacks 1 x 3 5 mm line out jack Note You cannot use speakers and line out jacks simultaneously Interface Display panel Monochrome backlit LCD display Buttons Power Reset USB One Touch Copy Dimensions Form factor Tower Dimensions H x W x D 612 x 374 x 448 mm 24 09 x 14 72 x 17 64 in Net weight 26 7 kg 58 86 lbs Others Power supply unit 2000W PSU 200 240V AC 50 60 Hz W...

Page 8: ...S operated at low speed with the maximum number of drives installed Fans System 1 x 90 mm 12V DC fan 9 x 120 mm 12V DC smart fan Warning To avoid potential injury or damage to components do not touch the fans while the NAS is connected to a power source Operating temperature 0 C to 40 C 32 F to 104 F Relative humidity Non condensing relative humidity 5 to 95 Wet bulb temperature 27 C 80 6 F Tip Mo...

Page 9: ... Component 1 Enter button 6 Status LED 2 Select button 7 USB 3 0 Type A port 3 LCD panel 8 USB 3 0 One Touch Copy Type A port 4 USB LED 9 USB One Touch Copy button 5 LAN LED 10 Power button TS 2888X User Guide Product Overview 8 ...

Page 10: ...6 Ethernet ports GbE RJ45 2 Power switch 7 Ethernet ports 10 GbE RJ45 3 USB 2 0 Type A ports 8 3 5 mm dynamic microphone jacks 4 USB 3 0 Type A ports 9 3 5 mm line out jack 5 Reset button 10 PCIe full height cover TS 2888X User Guide Product Overview 9 ...

Page 11: ...System Board No Component No Component 1 Memory slots 2 PCIe 3 0 slots TS 2888X User Guide Product Overview 10 ...

Page 12: ...ring No Component No Component 1 PCIe 3 0 x8 slot 1 5 PCIe 3 0 x8 slot 5 2 PCIe 3 0 x4 slot 2 6 PCIe 3 0 x4 slot 6 3 PCIe 3 0 x8 slot 3 7 PCIe 3 0 x4 slot 7 4 PCIe 3 0 x4 slot 4 8 PCIe 3 0 x4 slot 8 TS 2888X User Guide Product Overview 11 ...

Page 13: ...ed access The NAS should be stored in a secure location with restricted access controlled through the use of a tool lock and key or any means of security Only qualified trained and authorized NAS administrators with knowledge of all restrictions safety precautions and installation and maintenance procedures should have physical access to the NAS Hardware and peripherals Storage drives For details ...

Page 14: ...ollowing topics Installing 3 5 inch Hard Drives on 3 5 inch Trays Installing 2 5 inch Hard Drives or Solid State Drives on 3 5 inch Trays Installing 2 5 inch and U 2 Solid State Drives on 2 5 inch Trays 3 Connect the power cord and all applicable cables 4 Power on the NAS 5 Install QTS For details see QTS Installation 6 Log on to QTS TS 2888X User Guide Product Overview 13 ...

Page 15: ... Installation The TS 2888X is compatible with 3 5 inch and 2 5 inch hard drives and 2 5 inch solid state drives Installing 3 5 inch Hard Drives on 3 5 inch Trays Warning Installing a drive deletes all data on the drive Observe electrostatic discharge ESD procedures to avoid damage to components 1 Power off the NAS 2 Remove the right cover a Loosen the screws b Pull the right cover back TS 2888X Us...

Page 16: ... Slide the lock to the right b Pull the handle to release the tray c Pull the tray out 4 Install a drive on the tray a Remove the fastening panels from the sides of the tray TS 2888X User Guide Installation and Configuration 15 ...

Page 17: ... that the holes on the sides of the drive are aligned with the holes on the sides of the tray c Attach the fastening panels d Optional Attach the screws to further secure the drive TS 2888X User Guide Installation and Configuration 16 ...

Page 18: ...nsert the tray into the bay b Push the handle c Slide the lock to the left 6 Attach the right cover a Align the right cover with the grooves on the case and then slide to the front TS 2888X User Guide Installation and Configuration 17 ...

Page 19: ... or Solid State Drives on 3 5 inch Trays Warning Installing a drive deletes all data on the drive Observe electrostatic discharge ESD procedures to avoid damage to components 1 Power off the NAS 2 Remove the right cover TS 2888X User Guide Installation and Configuration 18 ...

Page 20: ...en the screws b Pull the right cover back 3 Remove the drive tray a Slide the lock to the right b Pull the handle to release the tray c Pull the tray out TS 2888X User Guide Installation and Configuration 19 ...

Page 21: ...ning panel from the tray b Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray c Attach the screws to lock the drive to the tray TS 2888X User Guide Installation and Configuration 20 ...

Page 22: ...5 Load the tray into the bay a Insert the tray into the bay b Push the handle c Slide the lock to the left TS 2888X User Guide Installation and Configuration 21 ...

Page 23: ...e front b Tighten the screws 7 Power on the NAS Installing 2 5 inch and U 2 Solid State Drives on 2 5 inch Trays Warning Installing a drive deletes all data on the drive Observe electrostatic discharge ESD procedures to avoid damage to components TS 2888X User Guide Installation and Configuration 22 ...

Page 24: ...y install U 2 drives in drive bays 1 to 4 on the upper right corner 1 Power off the NAS 2 Remove the right cover a Loosen the screws b Pull the right cover back TS 2888X User Guide Installation and Configuration 23 ...

Page 25: ...t b Pull the handle to release the tray c Pull the tray out 4 Install a drive on the tray a Align the SATA connector on the drive with the opening at the end of the tray b Place the drive on the tray TS 2888X User Guide Installation and Configuration 24 ...

Page 26: ...nsert the tray into the bay b Push the handle c Slide the lock to the left 6 Attach the right cover a Align the right cover with the grooves on the case and then slide to the front TS 2888X User Guide Installation and Configuration 25 ...

Page 27: ...hipped with the brackets necessary to fit all QNAP NAS models Slots 1 3 and 5 provide the bandwidth of PCIe Gen 3 0 x8 when slot 2 4 and 6 are not in use Slots 1 3 and 5 only provide the bandwidth of PCIe Gen 3 0 x4 when an expansion board is installed in slot 2 4 and 6 For details on slot numbering see PCIe Slot Numbering Some expansion cards may occupy two PCIe slots TS 2888X User Guide Installa...

Page 28: ...atibility b Click Search by NAS c Specify the number of bays and the specific model of your NAS d Under Category select the component or device type e Locate a specific component or device model in the list f Optional Click the corresponding Note icon to view more information 2 Power off the NAS 3 Disconnect the power cord from the electrical outlet 4 Disconnect all cables and external attachments...

Page 29: ...screws that secure the case cover to the chassis b Pull the cover away from the slot 7 Optional Attach the QNAP bracket to the expansion card a Remove all screws of the existing bracket TS 2888X User Guide Installation and Configuration 28 ...

Page 30: ...e QNAP bracket to the card using the same screws d Verify that the bracket does not move 8 Install the expansion card a Hold the expansion card by the edges b Insert the card into the slot c Attach the screw TS 2888X User Guide Installation and Configuration 29 ...

Page 31: ...Larger expansion cards may require you to attach the PCIe power connector before inserting the card into the slot 9 Attach the left cover a Align the left cover with the grooves on the case and then slide to the front TS 2888X User Guide Installation and Configuration 30 ...

Page 32: ...cing Memory Modules The TS 2888X has eight memory slots You can increase the memory capacity of the NAS by upgrading memory modules Use only QNAP modules of the same type and capacity to maintain system performance and stability You can purchase QNAP memory modules from authorized resellers TS 2888X User Guide Installation and Configuration 31 ...

Page 33: ...Second pair Slots 3 and 7 Third pair Slots 2 and 6 Fourth pair Slots 4 and 8 Warning Only qualified personnel should perform the following steps Failure to follow instructions can result in serious injury or death Observe electrostatic discharge ESD procedures to avoid damage to components 1 Power off the NAS 2 Disconnect the power cord from the electrical outlet 3 Disconnect all cables and extern...

Page 34: ...o remove a module that is not completely released may damage the module and the motherboard b Hold the module by the edges and then carefully slide it out of the slot 6 Install a new module a Align the notch with the ridge in the slot b Insert the module into the slot TS 2888X User Guide Installation and Configuration 33 ...

Page 35: ...ot d Carefully press down on the module until the retention clips lock the module into place 7 Attach the left cover a Align the left cover with the grooves on the case and then slide to the front b Tighten the screws TS 2888X User Guide Installation and Configuration 34 ...

Page 36: ...8X uses the QNAP QTS operating system You can install QTS using any of the following methods Method Description Requirements Qfinder Pro installation Recommended If the NAS is connected to your local area network you can do the following Locate the NAS using Qfinder Pro Complete the steps in the Smart Installation Guide wizard For details see Installing QTS Using Qfinder Pro Computer Network cable...

Page 37: ...cal area network Note To download Qfinder Pro go to https www qnap com utilities 4 Locate the NAS in the list and then double click the name or IP address The Smart Installation Guide opens in the default web browser 5 Click Start Smart Installation Guide 6 Specify the following information NAS name Specify a name with 1 to 14 characters The name supports letters A to Z a to z numbers 0 to 9 and h...

Page 38: ...Confirm deletes all data on the drive before installing QTS 20 Click Confirm QTS is installed Installing QTS Using the Cloud Key Warning Installing QTS deletes all data on the drives Back up your data before proceeding 1 Power on the NAS 2 Connect the NAS to the internet 3 Go to the QNAP Cloud Installation page using one of the following methods On your computer go to http install qnap com Scan th...

Page 39: ...ers A to Z a to z numbers 0 to 9 and hyphens but cannot end with a hyphen Password Specify an administrator password with 1 to 64 characters The password supports all ASCII characters 10 Click Next 11 Specify the time zone date and time Tip QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time UTC standard 12 Click Next 13 Select Obtain an IP add...

Page 40: ...ion section of the QTS User Guide 20 Click Next 21 Review the settings 22 Click Apply A confirmation message appears Warning Clicking Confirm deletes all data on the drive before installing QTS 23 Click Confirm QTS is installed TS 2888X User Guide Installation and Configuration 39 ...

Page 41: ...ngs automatically via DHCP Disable jumbo frames If port trunking is enabled multi LAN models only the port trunking mode is reset to Active Backup Failover System port 8080 system service port Security level Low Allow all connections LCD panel password blank VLAN Disabled Advanced system reset Press and hold the button for 15 seconds The default factory settings are restored To retrieve old data a...

Page 42: ...the NAS name and QTS version 2 Press and hold Enter for two seconds The panel displays Main Menu 1 TCP IP 3 Press and hold Enter The panel displays the IP address of the first network adapter 4 Press and hold Select to view the next TCP IP screen 5 Optional Repeat step 4 as necessary Configuring TCP IP Settings You can configure the following settings for each network adapter on the NAS IP address...

Page 43: ...s The panel displays Main Menu 1 TCP IP 3 Press Enter repeatedly until the panel displays Main Menu 2 Physical disk 4 Press and hold Enter The panel displays the temperature and capacity of the drive in slot 1 5 Press and hold Select The panel displays the temperature and capacity of the next drive 6 Optional Repeat step 5 as necessary Viewing Volume Information The LCD panel can display the name ...

Page 44: ...ain Menu 1 TCP IP 3 Press Enter repeatedly until the panel displays Main Menu 5 Shut down 4 Press and hold Enter The NAS powers off Restarting the NAS 1 Press Enter or Select The panel displays the NAS name and QTS version 2 Press and hold Enter for two seconds The panel displays Main Menu 1 TCP IP 3 Press Enter repeatedly until the panel displays Main Menu 6 Reboot 4 Press and hold Enter The NAS ...

Page 45: ...rheated CPU Overheat The CPU overheated Network Lost LAN 1 LAN 2 LAN3 and LAN 4 are disconnected in failover or are in load balancing mode LAN1 Lost LAN 1 is disconnected LAN2 Lost LAN 2 is disconnected LAN3 Lost LAN 3 is disconnected LAN4 Lost LAN 4 is disconnected HDD Failure The drive failed Vol1 Full The volume is full HDD Ejected The drive was ejected Vol1 Degraded The volume is in degraded m...

Page 46: ...graded read only mode two member drives failed in RAID 5 or RAID 6 but the data can still be read Hardware self test error Flashes red every 0 5 seconds The NAS is in degraded mode one member drive failed in RAID 1 RAID 5 or RAID 6 Flashes green every 0 5 seconds The NAS is starting up The NAS is not configured A drive is not formatted Green The NAS is ready Off All drives are in standby mode Driv...

Page 47: ...scription Short beep 0 5 seconds 1 The NAS is starting up The NAS is shutting down software shutdown The user pressed the Reset button The operating system was updated 3 The user tried to copy the NAS data to the external storage device from the front USB port but the data cannot be copied Long beep 1 5 seconds 3 every 5 minutes The system fan is not functioning 2 The disk volume is about to reach...

Page 48: ...ations RAID 1 One member drive fails RAID 5 One member drive fails RAID 6 One or two member drives fail 1 Log on to QTS 2 Go to Storage Snapshots Storage Disks VJBOD 3 Locate the failed drive 4 Prepare a new hard drive with a capacity that is the same as or larger than the failed hard drive 5 Remove the failed drive from the NAS 6 Wait for 20 seconds or until the NAS beeps twice 7 Remove the faile...

Page 49: ...de or an inactive RAID 0 and JBOD configuration to normal Disk Volume RAID Recovery Support Maximum Number of Removed Drives Single No N A JBOD Yes 1 RAID 0 Yes 1 RAID 1 Yes 1 RAID 5 Yes 2 RAID 6 Yes 3 RAID 10 No N A Support and Other Resources QNAP provides the following resources Resource URL Documentation http docs qnap com Helpdesk http helpdesk qnap com Downloads http download qnap com Commun...

Page 50: ...arious remote access services such as DDNS and CloudLink myQNAPcloud ID Email address that was used to register for a myQNAPcloud account Qfinder Pro Enables you to locate and access the QNAP NAS devices in your local area network QTS QNAP NAS operating system TS 2888X User Guide Glossary 49 ...

Page 51: ... s liability exceed the price paid for the product from direct indirect special incidental or consequential damages resulting from the use of the product its accompanying software or its documentation QNAP makes no warranty or representation expressed implied or statutory with respect to its products or the contents or use of this documentation and all accompanying software and specifically discla...

Page 52: ...ch can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced ...

Page 53: ... 印刷电路板 0 0 0 0 0 0 金属螺帽 0 0 0 0 0 0 电缆组装 0 0 0 0 0 0 风扇组装 0 0 0 0 0 0 电力供应组装 0 0 0 0 0 0 电池 0 0 0 0 0 0 O 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ T11363 2006 标准规定的限量要求以下 X 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ T11363 2006 标准规定的限量要求 VCCI Notice VCCI B BSMI Notice TS 2888X User Guide Notices 52 ...

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