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TS-x32XU User Guide

Notices   

49

Summary of Contents for TS-1232XU

Page 1: ...TS x32XU TS 432XU TS 432XU RP TS 832XU TS 832XU RP TS 1232XU TS 1232XU RP User Guide Document Version 1 15 05 2018 ...

Page 2: ...Hot swapping Redundant Power Supply Units 18 Installing Expansion Cards 20 Installing Handles 27 Rail Kits 29 Replacing Memory Modules 29 QTS Installation 34 Installing QTS Using Qfinder Pro 35 Installing QTS Using the Cloud Key 36 4 Basic Operations Power Button 39 Reset Button 39 LEDs 39 Beep Alarm 41 5 Troubleshooting Forcing Qfinder Pro or myQNAPcloud to Locate the NAS 42 Hot swapping Failed D...

Page 3: ...7 Notices Limited Warranty 45 Disclaimer 45 GNU Public License 45 FCC Notice 53 CE Notice 53 BSMI Notice 53 SJ T 11364 2006 54 2 ...

Page 4: ... that the user has a basic understanding of storage and backup concepts Document Conventions Symbol Description Notes provide default configuration settings and other supplementary information Important notes provide information on required configuration settings and other critical information Tips provide recommendations or alternative methods of performing a task or configuring settings Warnings...

Page 5: ... of unsupported third party applications Ordering P N Drive Bays Memory Power Supply TS 432XU 2G 4 2 GB Single TS 432XU RP 2G Redundant TS 832XU 4G 8 4 GB Single TS 832XU RP 4G Redundant TS 1232XU 4G 12 4 GB Single TS 1232XU RP 4G Redundant Component TS 432XU TS 432XU RP TS 832XU TS 832XU RP TS 1232XU TS 1232XU RP Processor CPU Annapurna Labs AL 324 quad core 1 7 GHz Architecture 64 bit Encryption...

Page 6: ... USB ports 4 x USB 3 0 Type A Interface Buttons Power Reset Dimensions Form factor 1U Rackmount 2U Rackmount Dimensions H x W x D 44 x 439 x 499 mm 1 73 x 17 28 x 19 65 in 89 x 482 x 534 mm 3 5 x 18 98 x 21 02 in 89 x 482 x 534 mm 3 5 x 18 98 x 21 02 in Net weight TS 432XU 7 44 kg 16 4 lbs TS 432XU RP 9 16 kg 20 19 lbs TS 832XU 10 9 kg 24 03 lbs TS 832XU RP 12 56 kg 27 69 lbs TS 1232XU 11 3 kg 24 ...

Page 7: ...connected to a power source Operating temperature 0 to 40 C 32 to 104 F Relative humidity Non condensing relative humidity 5 to 95 Wet bulb temperature 27 C 80 6 F Security slot Kensington security slot Tip Model specifications are subject to change without prior notice To see the latest specifications go to https www qnap com Package Contents Item Quantity TS x32XU NAS 1 AC power adapter 1 Power ...

Page 8: ...ackets 8 x screws Quick Installation Guide QIG 1 Components Front Panel TS 432XU TS 432XU RP No Component No Component 1 Drive 1 LED 5 Status LED 2 Drive 2 LED 6 LAN LED 3 Drive 3 LED 7 Expansion unit LED 4 Drive 4 LED 8 Power button TS x32XU User Guide Product Overview 7 ...

Page 9: ...TS 832XU TS 832XU RP TS 1232XU TS 1232XU RP No Component No Component 1 Power button 4 LAN LED 2 Status LED 5 Drive LED 3 Expansion unit LED Rear Panel TS 432XU TS x32XU User Guide Product Overview 8 ...

Page 10: ...S 1232XU No Component No Component 1 Gigabit Ethernet RJ45 ports 4 USB 3 0 Type A ports 2 PCIe cover 5 10 gigabit Ethernet SFP ports 3 Power input 6 Reset button TS 432XU RP TS x32XU User Guide Product Overview 9 ...

Page 11: ...nent 1 Gigabit Ethernet RJ45 ports 5 USB 3 0 Type A ports 2 Power supply unit 1 6 10 gigabit Ethernet SFP ports 3 Power supply unit 2 7 Reset button 4 PCIe low profile cover System Board TS 432XU TS 432XU RP TS x32XU User Guide Product Overview 10 ...

Page 12: ...TS 832XU TS 832XU RP TS 1232XU TS 1232XU RP No Component No Component 1 PCIe 2 0 x2 slot 2 Memory slot Front Drive Numbering TS 432XU TS 432XU RP TS x32XU User Guide Product Overview 11 ...

Page 13: ...ents Category Item Environment Room temperature 0 to 40 C 32 to 104 F Non condensing relative humidity 5 to 95 Wet bulb temperature 27 C 80 6 F Flat anti static surface with no exposure to direct sunlight liquids and chemicals TS x32XU User Guide Product Overview 12 ...

Page 14: ... in an environment that meets the requirements For details see Installation Requirements 2 Install the drives For details see the following topics Installing 3 5 inch Hard Drives on 3 5 inch Trays Installing 2 5 inch Hard Drives or Solid State Drives on 3 5 inch Trays 3 Connect the power cord and all applicable cables 4 Power on the NAS 5 Install QTS For details see QTS Installation 6 Log on to QT...

Page 15: ...drives Installing 3 5 inch Hard Drives on 3 5 inch Trays Warning Installing a drive deletes all data on the drive Observe electrostatic discharge ESD procedures to avoid damage to components 1 Power off the NAS 2 Remove the drive tray a Pull the tray handle outward b Pull the tray out 3 Install a drive on the tray a Place the drive on the tray so that the holes on the bottom of the drive are align...

Page 16: ...4 Load the tray into the bay a Slide the tray into the drive bay b Push the handle 5 Power on the NAS TS x32XU User Guide Installation and Configuration 15 ...

Page 17: ...void damage to components 1 Power off the NAS 2 Remove the drive tray a Pull the tray handle outward b Pull the tray out 3 Install a drive on the tray a Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray b Attach the screws to lock the drive to the tray TS x32XU User Guide Installation and Configuration 16 ...

Page 18: ...4 Load the tray into the bay a Slide the tray into the drive bay b Push the handle 5 Power on the NAS TS x32XU User Guide Installation and Configuration 17 ...

Page 19: ...nsion units 3 Verify that the expansion units are recognized by the NAS a Log on to QTS as administrator b Go to Main Menu Storage Snapshots Overview System c Verify that the expansion units are listed Hot swapping Redundant Power Supply Units NAS devices with redundant power supply units PSUs support hot swapping 1 Power off the NAS 2 Disconnect the power cord from the electrical outlet and the P...

Page 20: ... electrical outlet 6 Power on the NAS 7 Enable alerts for PSU failures a Log on to QTS as administrator b Go to Control Panel System Hardware General c Select Enable Redundant Power Supply Mode d Click Apply All TS x32XU User Guide Installation and Configuration 19 ...

Page 21: ...e to components 1 Check the expansion cards and brackets supported by your model on the QNAP website a Go to www qnap com compatibility b Click Search by NAS c Specify the number of bays and the specific model of your NAS d Under Category select the component or device type e Locate a specific component or device model in the list f Optional Click the corresponding Note icon to view more informati...

Page 22: ...that secure the bracket to the chassis b Remove the bracket from the chassis 7 Remove the PCIe cover a Remove the screw that secures the cover to the bracket b Pull the cover away from the slot TS x32XU User Guide Installation and Configuration 21 ...

Page 23: ...e slot on the bracket b Attach the screw 9 Insert the PCIe bracket a Insert the PCIe connector on the bracket into the PCIe slot on the system board b Attach the screws that secure the bracket to the chassis TS x32XU User Guide Installation and Configuration 22 ...

Page 24: ... chassis 11 Connect all cables and external attachments 12 Connect the power cord to the electrical outlet 13 Power on the NAS Installing Expansion Cards on TS 832XU or TS 1232XU For details on supported expansion cards go to www qnap com compatibility TS x32XU User Guide Installation and Configuration 23 ...

Page 25: ...bsite a Go to www qnap com compatibility b Click Search by NAS c Specify the number of bays and the specific model of your NAS d Under Category select the component or device type e Locate a specific component or device model in the list f Optional Click the corresponding Note icon to view more information 2 Power off the NAS 3 Disconnect the power cord from the electrical outlet 4 Disconnect all ...

Page 26: ...rew that secures the cover to the chassis b Pull the cover away from the slot 7 Install the expansion card a Hold the card by the edges b Insert the card into the slot c Attach the screw TS x32XU User Guide Installation and Configuration 25 ...

Page 27: ...8 Attach the top cover a Place the cover on the NAS b Slide the cover forwards TS x32XU User Guide Installation and Configuration 26 ...

Page 28: ...rd to the electrical outlet 11 Power on the NAS Installing Handles Installing handles enables you to better grip and further secure the NAS on a rack Handles on the TS 432XU and TS 432XU RP require manual installation 1 Power off the NAS TS x32XU User Guide Installation and Configuration 27 ...

Page 29: ...bracket 3 Install the angle bracket on the NAS a Align the holes on the angle bracket with the holes on the left side of the chassis b Ensure the handle faces the same direction as the front panel c Attach the screws to lock the angle bracket to the chassis 4 Install a second handle on the other side of the chassis TS x32XU User Guide Installation and Configuration 28 ...

Page 30: ...an increase the memory capacity of the NAS by upgrading the memory module You can purchase QNAP memory modules from authorized resellers Warning Only qualified personnel should perform the following steps Failure to follow instructions can result in serious injury or death Observe electrostatic discharge ESD procedures to avoid damage to components 1 Power off the NAS 2 Disconnect the power cord f...

Page 31: ...832XU RP TS 1232XU TS 1232XU RP 1 Loosen the two screws on the back of the top cover 2 Slide the cover away from the NAS using the handle 3 Lift the top cover up TS x32XU User Guide Installation and Configuration 30 ...

Page 32: ...o remove a module that is not completely released may damage the module and the motherboard b Hold the module by the edges and then carefully slide it out of the slot 6 Install a new module a Align the notch with the ridge in the slot b Insert the module into the slot TS x32XU User Guide Installation and Configuration 31 ...

Page 33: ...until the retention clips lock the module into place 7 Attach the top cover TS 432XU TS 432XU RP 1 Place the cover on the NAS 2 Attach the screws connecting the top cover to the chassis TS 832XU TS 832XU RP TS 1232XU TS 1232XU RP 1 Place the cover on the NAS TS x32XU User Guide Installation and Configuration 32 ...

Page 34: ...2 Slide the cover forwards 3 Tighten the screws TS x32XU User Guide Installation and Configuration 33 ...

Page 35: ...TS Installation The TS x32XU uses the QNAP QTS operating system You can install QTS using any of the following methods Method Description Requirements Qfinder Pro installation Recommended If the NAS is connected to your local area network you can do the following Locate the NAS using Qfinder Pro Complete the steps in the Smart Installation Guide wizard For details see Installing QTS Using Qfinder ...

Page 36: ... go to https www qnap com utilities 4 Locate the NAS in the list and then double click the name or IP address 5 Perform any of the following actions To check for the latest available version click Start The wizard downloads the latest available version and then the NAS restarts after the download is complete If a newer version is not available the wizard automatically displays the Smart Installati...

Page 37: ...lect Encrypted Disk Volume and Bad Block Scan 16 Click Next 17 Review the settings 18 Click Apply A confirmation message appears Warning Clicking Confirm deletes all data on the drive before installing QTS 19 Click Confirm QTS is installed Installing QTS Using the Cloud Key Warning Installing QTS deletes all data on the drives Back up your data before proceeding 1 Power on the NAS 2 Connect the NA...

Page 38: ...llowing actions To check for the latest available version click Start The wizard downloads the latest available version and then the NAS restarts after the download is complete If a newer version is not available the wizard automatically displays the Smart Installation Guide To install the out of the box version click Skip 10 Click Start Smart Installation Guide 11 Specify the following informatio...

Page 39: ...elect a RAID type Note The Smart Installation Guide automatically selects the optimal RAID type based on the number of the selected disks d Optional Select Encrypted Disk Volume and Bad Block Scan 20 Click Next 21 Review the settings 22 Click Apply A confirmation message appears Warning Clicking Confirm deletes all data on the drive before installing QTS 23 Click Confirm QTS is installed TS x32XU ...

Page 40: ...ings automatically via DHCP Disable jumbo frames If port trunking is enabled multi LAN models only the port trunking mode is reset to Active Backup Failover System port 8080 system service port Security level Low Allow all connections LCD panel password blank VLAN Disabled Advanced system reset Press and hold the button for 15 seconds The default factory settings are restored To retrieve old data ...

Page 41: ...graded read only mode two member drives failed in RAID 5 or RAID 6 but the data can still be read Hardware self test error Flashes red every 0 5 seconds The NAS is in degraded mode one member drive failed in RAID 1 RAID 5 or RAID 6 Flashes green every 0 5 seconds The NAS is starting up The NAS is not configured A drive is not formatted Green The NAS is ready Off All drives are in standby mode LAN ...

Page 42: ...scription Short beep 0 5 seconds 1 The NAS is starting up The NAS is shutting down software shutdown The user pressed the Reset button The operating system was updated 3 The user tried to copy the NAS data to the external storage device from the front USB port but the data cannot be copied Long beep 1 5 seconds 3 every 5 minutes The system fan is not functioning 2 The disk volume is about to reach...

Page 43: ...ions RAID 1 One member drive fails RAID 5 One member drive fails RAID 6 One or two member drives fail 1 Log on to QTS 2 Go to Main Menu Storage Manager Storage Disks VJBOD 3 Locate the failed drive 4 Prepare a new hard drive with a capacity that is the same as or larger than the failed hard drive 5 Remove the failed drive from the NAS 6 Wait for 20 seconds or until the NAS beeps twice 7 Remove the...

Page 44: ...de or an inactive RAID 0 and JBOD configuration to normal Disk Volume RAID Recovery Support Maximum Number of Removed Drives Single No N A JBOD Yes 1 RAID 0 Yes 1 RAID 1 Yes 1 RAID 5 Yes 2 RAID 6 Yes 3 RAID 10 No N A Support and Other Resources QNAP provides the following resources Resource URL Documentation http docs qnap com Helpdesk http helpdesk qnap com Downloads http download qnap com Commun...

Page 45: ...complex port forwarding settings myQNAPcloud Provides various remote access services such as DDNS and CloudLink myQNAPcloud ID Email address that was used to register for a myQNAPcloud account Qfinder Pro Enables you to locate and access the QNAP NAS devices in your local area network QTS QNAP NAS operating system TS x32XU User Guide Glossary 44 ...

Page 46: ...n QNAP makes no warranty or representation expressed implied or statutory with respect to its products or the contents or use of this documentation and all accompanying software and specifically disclaims its quality performance merchantability or fitness for any particular purpose QNAP reserves the right to revise or update its products software or documentation without obligation to notify any i...

Page 47: ... this version of the GPL to prohibit the practice for those products If such problems arise substantially in other domains we stand ready to extend this provision to those domains in future versions of the GPL as needed to protect the freedom of users Finally every program is threatened constantly by software patents States should not allow patents to restrict development and use of software on ge...

Page 48: ...the work The Corresponding Source need not include anything that users can regenerate automatically from other parts of the Corresponding Source The Corresponding Source for a work in source code form is that same work 3 Basic Permissions All rights granted under this License are granted for the term of copyright on the Program and are irrevocable provided the stated conditions are met This Licens...

Page 49: ...e not combined with it such as to form a larger program in or on a volume of a storage or distribution medium is called an aggregate if the compilation and its resulting copyright are not used to limit the access or legal rights of the compilation s users beyond what the individual works permit Inclusion of a covered work in an aggregate does not cause this License to apply to the other parts of t...

Page 50: ...ccurs as part of a transaction in which the right of possession and use of the User Product is transferred to the recipient in perpetuity or for a fixed term regardless of how the transaction is characterized the Corresponding Source conveyed under this section must be accompanied by the Installation Information But this requirement does not apply if neither you nor any third party retains the abi...

Page 51: ...covered work except as expressly provided under this License Any attempt otherwise to propagate or modify it is void and will automatically terminate your rights under this License including any patent licenses granted under the third paragraph of section 11 However if you cease all violation of this License then your license from a particular copyright holder is reinstated a provisionally unless ...

Page 52: ... such an agreement or commitment not to enforce a patent against the party If you convey a covered work knowingly relying on a patent license and the Corresponding Source of the work is not available for anyone to copy free of charge and under the terms of this License through a publicly available network server or other readily accessible means then you must either 1 cause the Corresponding Sourc...

Page 53: ... published by the Free Software Foundation If the Program specifies that a proxy can decide which future versions of the GNU General Public License can be used that proxy s public statement of acceptance of a version permanently authorizes you to choose that version for the Program Later license versions may give you additional or different permissions However no additional obligations are imposed...

Page 54: ...equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interfere...

Page 55: ...管 这些元件将会单独标示出来 部件名称 有毒有害物质或元素 铅 Pb 汞 Hg 镉 Cd 六价铬 CR VI 多溴联苯 PBB 多溴二苯醚 PBDE 壳体 0 0 0 0 0 0 显示 0 0 0 0 0 0 印刷电路板 0 0 0 0 0 0 金属螺帽 0 0 0 0 0 0 电缆组装 0 0 0 0 0 0 风扇组装 0 0 0 0 0 0 电力供应组装 0 0 0 0 0 0 电池 0 0 0 0 0 0 O 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ T11363 2006 标准规定的限量要求以下 X 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ T11363 2006 标准规定的限量要求 TS x32XU User Guide Notices 54 ...

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