QNAP NAS TS-832PXU User Manual Download Page 41

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Rail Kits

Note

• Rail kits are not included with the NAS and must be purchased separately. For details,

contact an authorized reseller or go to

http://shop.qnap.com

• Information on rail kit installation can be found in the installation guide included in the

rail kit package.

Model

Compatible Rail Kit

• TS-432PXU

• TS-432PXU-RP

• TS-832PXU

• TS-832PXU-RP

• TS-1232PXU-RP

RAIL-B02

QTS Installation

Method

Description

Requirements

Qfinder Pro installation
(Recommended)

If the NAS is connected to your
local area network, you can do the
following:

• Locate the NAS using Qfinder

Pro.

• Complete the steps in the

Smart Installation Guide
wizard.

• Computer

• Network cable

• Qfinder Pro installer

Cloud installation

If the NAS is connected to the
internet, you can do the following:

• Scan the QR code on the

NAS.

• Specify the Cloud Key.

• Log into your myQNAPcloud

account.

• Use myQNAPcloud Link to

remotely access your NAS.

• Complete the steps in the

Smart Installation Guide
wizard.

• Computer or mobile device

• myQNAPcloud account

• Cloud Key

TS-x32PXU User Guide

Installation and Configuration

Summary of Contents for NAS TS-832PXU

Page 1: ...TS x32PXU TS 432PXU TS 432PXU RP TS 832PXU TS 832PXU RP TS 1232PXU RP User Guide Document Version 2 17 08 2020 ...

Page 2: ... 19 Installing Handles 27 Replacing Memory Modules 29 Installing Expansion Units 34 Hot Swapping Redundant Power Supply Units 38 Rail Kits 40 QTS Installation 40 Installing QTS Using Qfinder Pro 41 Installing QTS Using the Cloud Key 42 4 Basic Operations Power Button 44 Reset Button 45 LEDs 46 Audio Alert 49 5 Troubleshooting Forcing Qfinder Pro or myQNAPcloud to Locate the NAS 52 Recovering Unint...

Page 3: ...7 Notices Limited Warranty 55 Disclaimer 55 GNU Public License 55 FCC Notice 63 CE Notice 63 BSMI Notice 63 SJ T 11364 2006 64 2 ...

Page 4: ...s that the user has a basic understanding of storage and backup concepts Document Conventions Symbol Description Notes provide default configuration settings and other supplementary information Important notes provide information on required configuration settings and other critical information Tips provide recommendations or alternative methods of performing tasks or configuring settings Warnings...

Page 5: ...ce or replacement Any attempt to repair or perform maintenance procedures on the product by you or an unauthorized third party invalidates the warranty QNAP is not responsible for any damage or data loss caused by unauthorized modifications and installation of unsupported third party applications For details see the QNAP Warranty Terms and Conditions Tip Model specifications are subject to change ...

Page 6: ...mpatible with SATA 3 Gbps Drive compatibility 3 5 inch bays 3 5 inch SATA hard disk drives 2 5 inch SATA hard disk drives 2 5 inch SATA solid state drives SSD cache acceleration support Supported Hot swapping Supported Network 10 Gigabit Ethernet ports 2 x 10 GbE SFP 2 5 Gigabit Ethernet ports 2 x 2 5 GbE RJ45 Important Avoid connecting these ports to Power Sourcing Equipment or a Power over Ether...

Page 7: ...0 Hz 2 x 250W 100 240V AC 50 60 Hz System battery CR2032 lithium battery 3V Sound level TS 432PXU 38 db A TS 432PXU RP 39 db A TS 832PXU 24 9 db A TS 832PXU RP 30 6 dB A 32 2 db A Fans System 2 x 40 mm 12V DC fan System 2 x 70 mm 12V DC fan Operating temperature 0 C to 40 C 32 F to 104 F Relative humidity Non condensing relative humidity 5 to 95 Wet bulb temperature 27 C 80 6 F Tip For the list of...

Page 8: ...TS 432PXU TS 432PXU RP 2 x handles 2 x angle brackets 8 x screws Quick Installation Guide QIG 1 Components Front Panel TS 432PXU TS 432PXU RP No Component No Component 1 Drive 1 LED 5 Status LED 2 Drive 2 LED 6 LAN LED 3 Drive 3 LED 7 Expansion unit LED 4 Drive 4 LED 8 Power button TS x32PXU User Guide Product Overview 7 ...

Page 9: ...TS 832PXU TS 832PXU RP TS 1232PXU RP No Component No Component 1 Power button 4 Expansion unit LED 2 Status LED 5 Drive LED 3 LAN LED TS x32PXU User Guide Product Overview 8 ...

Page 10: ...slot 2 10 Gigabit Ethernet SFP activity LED 7 Power supply unit 3 2 5 Gigabit Ethernet speed LED 8 USB 3 2 Gen 1 Type A ports 4 2 5 Gigabit Ethernet ports 9 10 Gigabit Ethernet SFP ports 5 2 5 Gigabit Ethernet activity LED 10 Reset button TS 432PXU RP TS x32PXU User Guide Product Overview 9 ...

Page 11: ...10 Gigabit Ethernet SFP ports 5 2 5 Gigabit Ethernet activity LED 11 Reset button 6 PCIe slot TS 832PXU TS 832PXU RP TS 1232PXU RP No Component No Component 1 2 5 Gigabit Ethernet speed LED 6 Power supply unit 2 2 2 5 Gigabit Ethernet ports 7 USB 3 2 Gen 1 Type A ports 3 2 5 Gigabit Ethernet activity LED 8 10 Gigabit Ethernet SFP ports 4 PCIe low profile cover 9 Reset button 5 Power supply unit 1 ...

Page 12: ...System Board No Component No Component 1 PCIe 2 0 x2 2 Memory slot Drive Numbering TS 432PXU TS 432PXU RP TS x32PXU User Guide Product Overview 11 ...

Page 13: ...ions General Instructions The device should be stored in a secure location with restricted access controlled through the use of a tool lock and key or any means of security Only qualified skilled and authorized persons with knowledge of all restrictions safety precautions and installation and maintenance procedures should have physical access to the device TS x32PXU User Guide Product Overview 12 ...

Page 14: ...ntial battery explosion causing injury or damage to components ensure that you replace the existing battery with a battery of the same type Dispose of used batteries properly according to local regulations or the instructions of the battery manufacturer Moving Parts Moving fan blades Keep your body parts away from moving fan blades while the device is connected to a power source Moving components ...

Page 15: ...e following topics Installing 3 5 inch Hard Drives on 3 5 inch Trays Installing 2 5 inch Hard Drives and Solid State Drives on 3 5 inch Trays For a list of compatible drives and expansion cards go to https www qnap com en compatibility 3 Connect the NAS to the network 4 Optional Install expansion cards For details see Installing Expansion Cards 5 Optional Install memory modules For details see Rep...

Page 16: ... inch solid state drives Installing 3 5 inch Hard Drives on 3 5 inch Trays Warning Installing a drive deletes all data on the drive Observe electrostatic discharge ESD procedures to avoid damage to components Moving fan blades Keep your hands and other body parts away from moving fan blades Other moving components Keep your hands and other body parts away from other moving components 1 Power off t...

Page 17: ...so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray b Attach the screws to lock the drive to the tray 4 Load the tray into the bay a Insert the tray into the bay TS x32PXU User Guide Installation and Configuration 16 ...

Page 18: ...tic discharge ESD procedures to avoid damage to components Moving fan blades Keep your hands and other body parts away from moving fan blades Other moving components Keep your hands and other body parts away from other moving components 1 Power off the NAS 2 Remove the drive tray a Pull the tray handle outward b Pull the tray out TS x32PXU User Guide Installation and Configuration 17 ...

Page 19: ...ve on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray b Attach the screws 4 Load the tray into the bay a Insert the tray into the bay TS x32PXU User Guide Installation and Configuration 18 ...

Page 20: ... blades Keep your hands and other body parts away from moving fan blades Other moving components Keep your hands and other body parts away from other moving components Note This process applies only to the TS 432PXU and the TS 432PXU RP For details on the TS 832PXU TS 832PXU RP and TS 1232PXU RP see Installing Expansion Cards on the TS 832PXU TS 832PXU RP or the TS 1232PXU RP 1 Check the expansion...

Page 21: ...ional Click the corresponding Note icon to view more information 2 Power off the NAS 3 Disconnect the power cord from the electrical outlet 4 Disconnect all cables and external attachments 5 Remove the case cover a Remove the screws b Lift the cover off the device 6 Remove the PCIe bracket a Remove the screws that secure the bracket to the chassis TS x32PXU User Guide Installation and Configuratio...

Page 22: ...ver a Remove the screw that secures the cover to the bracket b Pull the cover away from the slot 8 Install the expansion card a Hold the card by the edges b Insert the card into the slot c Attach the screw TS x32PXU User Guide Installation and Configuration 21 ...

Page 23: ...et into the PCIe slot on the system board b Attach the screws that secure the bracket to the chassis 10 Attach the top cover a Place the cover on the NAS b Attach the screws connecting the top cover to the chassis TS x32PXU User Guide Installation and Configuration 22 ...

Page 24: ...rge ESD procedures to avoid damage to components Moving fan blades Keep your hands and other body parts away from moving fan blades Other moving components Keep your hands and other body parts away from other moving components Note This process applies only to the TS 832PXU TS 832PXU RP and TS 1232PXU RP For details on the TS 432PXU and the TS 432PXU RP see Installing Expansion Cards on the TS 432...

Page 25: ...ific component or device model in the list f Optional Click the corresponding Note icon to view more information 2 Power off the NAS 3 Disconnect the power cord from the electrical outlet 4 Disconnect all cables and external attachments 5 Remove the case cover a Loosen the screws b Slide the cover back c Lift the cover off the device TS x32PXU User Guide Installation and Configuration 24 ...

Page 26: ...rew that secures the cover to the bracket b Pull the cover away from the slot 7 Install the expansion card a Hold the card by the edges b Insert the card into the slot c Attach the screw TS x32PXU User Guide Installation and Configuration 25 ...

Page 27: ...8 Attach the case cover a Place the cover on the device b Slide the cover forward TS x32PXU User Guide Installation and Configuration 26 ...

Page 28: ... the power cord to the electrical outlet 11 Power on the NAS Installing Handles Installing handles enables you to better grip and secure the NAS Note Handles on the TS 432PXU and the TS 432PXU RP require manual installation TS x32PXU User Guide Installation and Configuration 27 ...

Page 29: ... angle bracket b Attach the screws to lock the handle to the angle bracket 3 Install the angle bracket on the device a Align the holes on the angle bracket with the holes on the chassis Note Ensure that the handle faces the same direction as the front panel b Attach the screws TS x32PXU User Guide Installation and Configuration 28 ...

Page 30: ...n result in serious injury or death Observe electrostatic discharge ESD procedures to avoid damage to components Moving fan blades Keep your hands and other body parts away from moving fan blades Other moving components Keep your hands and other body parts away from other moving components 1 Power off the NAS 2 Disconnect the power cord from the electrical outlet 3 Disconnect all cables and extern...

Page 31: ... TS 832PXU TS 832PXU RP TS 1232PXU RP 1 Loosen the screws 2 Slide the cover away from the NAS using the handle 3 Lift the cover off the NAS TS x32PXU User Guide Installation and Configuration 30 ...

Page 32: ...ing Attempting to remove a module that is not completely released may damage the module and the motherboard b Hold the module by the edges c Carefully slide the module out of the slot 6 Install a new module a Align the notch with the ridge in the slot TS x32PXU User Guide Installation and Configuration 31 ...

Page 33: ...own on the module until the retention clips lock the module into place 7 Attach the case cover TS 432PXU TS 432PXU RP 1 Place the cover on the NAS 2 Attach the screws connecting the case cover to the chassis TS 832PXU TS 832PXU RP TS 1232PXU RP 1 Place the cover on the NAS TS x32PXU User Guide Installation and Configuration 32 ...

Page 34: ...2 Slide the cover forward 3 Tighten the screws TS x32PXU User Guide Installation and Configuration 33 ...

Page 35: ...storage expansion accessories from QNAP or an authorized reseller For details go to https shop qnap com For the list of compatible expansion units and the maximum number of applicable expansion units go to http www qnap com go compatibility expansion Expansion Unit Model Description Required Accessories TL D400S Uses a SFF 8088 interface Supports SATA HDD SSD 1 x SFF 8088 connector cable QXP 400eS...

Page 36: ...SATA drives USB 3 2 Gen 2 Type A to Type C cable TR 004U Uses a USB 3 2 Gen 1 Type C interface Supports SATA drives USB 3 2 Gen 1 Type A to Type C cable RAIL B02 TL D800C Uses a USB 3 2 Gen 2 Type C interface Supports SATA drives USB 3 2 Gen 2 Type A to Type C cable Optional QNAP QXP 10G2U3A USB 3 2 Gen 2 PCIe card TL R1200C RP Uses a USB 3 2 Gen 2 Type C interface Supports SATA drives USB 3 2 Gen...

Page 37: ...s on which expansion unit supports the expansion card see Installing Expansion Units Note This shows the connection between the TL R1200C RP and the TS 432PXU Note This shows the connection between the TL R1200C RP and the TS 1232PXU RP 2 Power on the expansion units TS x32PXU User Guide Installation and Configuration 36 ...

Page 38: ...uired accessories details see Installing Expansion Units 1 Power off the NAS 2 Install a host bus adapter on the PCIe slot Note The QNAP QXP host bus adapter is required for connecting the SATA JBOD enclosure to a host device Third party host bus adapters are not compatible with QNAP JBOD enclosures For details see Installing Expansion Units 3 Connect the expansion units to the NAS using the follo...

Page 39: ...xpansion units are listed Hot Swapping Redundant Power Supply Units Warning The NAS may have one or more power supply unit PSU cords To avoid serious injuries a trained service technician must disconnect all PSU cords before installing or replacing system components 1 Power off the NAS 2 Disconnect the power cord from the electrical outlet and the PSU that you are replacing 3 Firmly press the latc...

Page 40: ... electrical outlet 6 Power on the NAS 7 Enable alerts for PSU failures a Log on to QTS as administrator b Go to Control Panel System Hardware General c Select Enable Redundant Power Supply Mode d Click Apply All TS x32PXU User Guide Installation and Configuration 39 ...

Page 41: ...o installation Recommended If the NAS is connected to your local area network you can do the following Locate the NAS using Qfinder Pro Complete the steps in the Smart Installation Guide wizard Computer Network cable Qfinder Pro installer Cloud installation If the NAS is connected to the internet you can do the following Scan the QR code on the NAS Specify the Cloud Key Log into your myQNAPcloud a...

Page 42: ...e Smart Installation Guide To install the out of the box version click Skip 6 Click Start Smart Installation Guide 7 Specify the following information NAS name Specify a name with 1 to 14 characters The name supports letters A to Z a to z numbers 0 to 9 and hyphens but cannot end with a hyphen Password Specify an administrator password with 1 to 64 characters The password supports all ASCII charac...

Page 43: ... default web browser 5 Create an account or sign in to myQNAPcloud Note You must return to this page to complete the installation after creating an account 6 Specify the myQNAPcloud device name for the NAS Note The myQNAPcloud device name is used when remotely accessing the NAS For security purposes the myQNAPcloud Link remote connection service will be disabled on your NAS after initialization Yo...

Page 44: ... time Tip QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time UTC standard 13 Click Next 14 Select Obtain an IP address automatically DHCP 15 Click Next 16 Select the types of devices that you will use to access shared folders on the NAS 17 Click Next 18 Review the settings 19 Click Apply A confirmation message appears Warning Clicking Confirm ...

Page 45: ...ower on Press the button once The device powers on Power off Press and hold the button for 1 5 seconds The device powers off Force power off Press and hold the button for 10 seconds The device powers off Important Use this method only when the device is unresponsive TS x32PXU User Guide Basic Operations 44 ...

Page 46: ...o A label attached to the device also lists the address as MAC1 TCP IP configuration Obtain IP address settings automatically via DHCP Disable jumbo frames If port trunking is enabled multi LAN models only the port trunking mode is reset to Active Backup Failover System port 8080 system service port Security level Low Allow all connections LCD panel password blank VLAN Disabled Advanced system res...

Page 47: ...n the device is powered on The following LED information applies only when the drive is correctly installed and when the device is connected to the network or to a host For details on the location of the LEDs see Front Panel TS x32PXU User Guide Basic Operations 46 ...

Page 48: ... reach its full capacity The system fan is not functioning An error occurred when accessing read write the data A bad sector is detected on the hard drive The device is in degraded read only mode two member drives failed in RAID 5 or RAID 6 but the data can still be read A hardware self test error occurred Flashes red every 0 5 seconds The device is in degraded mode one member drive failed in RAID...

Page 49: ...The network connection is operating at 10 Gbps Off There is no network connection 10 Gigabit Ethernet SFP activity Orange A network connection has been established Flashes orange Data is being transmitted Off There is no network connection 2 5 Gigabit Ethernet speed Green The network connection is operating at 2 5 Gbps Orange The network connection is operating at 1 Gbps Off The network connection...

Page 50: ...ooting reset button The operating system was updated The device is waking up from sleep mode The USB device has been removed USB One Touch copy button The device is starting USB One Touch copy 3 Cannot detect installed disk The user tried to copy the NAS data to the external storage device from the front USB port but the data cannot be copied TS x32PXU User Guide Basic Operations 49 ...

Page 51: ... status error occurred The disk volume is about to reach its full capacity The disk volume has reached its full capacity The USB device is being removed USB one touch copy button A volume status error occurred The drives are in degraded mode The user started the drive rebuilding process A drive is plugged in or out The iSCSI is about to reach full capacity 1 The NAS was powered off by force shutdo...

Page 52: ...TS x32PXU User Guide Basic Operations 51 ...

Page 53: ...mber of Disks Maximum Number of Removed Drives Single No 1 N A JBOD Yes 2 RAID 0 Yes RAID 1 Yes 2 1 RAID 5 Yes 3 RAID 6 Yes 4 3 RAID 10 No 4 Must be an even number One or two member drives in two different pairs fail RAID 50 Yes 6 One disk per subgroup fails RAID 60 Yes 8 Two disks per subgroup fail Hot swapping Failed Drives The NAS supports hot swapping of drives in the following situations RAID...

Page 54: ...0 Go to Main Menu Storage Snapshots Storage Space 11 Locate the volume that contains the new drive and then verify that the status is Rebuilding Support and Other Resources QNAP provides the following resources Resource URL Documentation https docs qnap com Compatibility List https www qnap com compatibility NAS Migration Compatibility https www qnap com en nas migration Expansion Unit Compatibili...

Page 55: ...t forwarding settings myQNAPcloud Provides various remote access services such as DDNS and myQNAPcloud Link QNAP ID User account that enables you to use myQNAPcloud remote access and other QNAP services Qfinder Pro QNAP utility that lets you locate and access QNAP NAS devices in your local area network QTS QNAP NAS operating system TS x32PXU User Guide Glossary 54 ...

Page 56: ... QNAP makes no warranty or representation expressed implied or statutory with respect to its products or the contents or use of this documentation and all accompanying software and specifically disclaims its quality performance merchantability or fitness for any particular purpose QNAP reserves the right to revise or update its products software or documentation without obligation to notify any in...

Page 57: ...this version of the GPL to prohibit the practice for those products If such problems arise substantially in other domains we stand ready to extend this provision to those domains in future versions of the GPL as needed to protect the freedom of users Finally every program is threatened constantly by software patents States should not allow patents to restrict development and use of software on gen...

Page 58: ...the work The Corresponding Source need not include anything that users can regenerate automatically from other parts of the Corresponding Source The Corresponding Source for a work in source code form is that same work 3 Basic Permissions All rights granted under this License are granted for the term of copyright on the Program and are irrevocable provided the stated conditions are met This Licens...

Page 59: ... not combined with it such as to form a larger program in or on a volume of a storage or distribution medium is called an aggregate if the compilation and its resulting copyright are not used to limit the access or legal rights of the compilation s users beyond what the individual works permit Inclusion of a covered work in an aggregate does not cause this License to apply to the other parts of th...

Page 60: ...curs as part of a transaction in which the right of possession and use of the User Product is transferred to the recipient in perpetuity or for a fixed term regardless of how the transaction is characterized the Corresponding Source conveyed under this section must be accompanied by the Installation Information But this requirement does not apply if neither you nor any third party retains the abil...

Page 61: ...covered work except as expressly provided under this License Any attempt otherwise to propagate or modify it is void and will automatically terminate your rights under this License including any patent licenses granted under the third paragraph of section 11 However if you cease all violation of this License then your license from a particular copyright holder is reinstated a provisionally unless ...

Page 62: ...such an agreement or commitment not to enforce a patent against the party If you convey a covered work knowingly relying on a patent license and the Corresponding Source of the work is not available for anyone to copy free of charge and under the terms of this License through a publicly available network server or other readily accessible means then you must either 1 cause the Corresponding Source...

Page 63: ...published by the Free Software Foundation If the Program specifies that a proxy can decide which future versions of the GNU General Public License can be used that proxy s public statement of acceptance of a version permanently authorizes you to choose that version for the Program Later license versions may give you additional or different permissions However no additional obligations are imposed ...

Page 64: ...equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interfere...

Page 65: ...管这些元件将会单独标示出来部件名称有毒有害物质或元素铅 Pb 汞 Hg 镉 Cd 六价铬 CR VI 多溴联苯 PBB 多溴二苯醚 PBDE 壳体 0 0 0 0 0 0 显示 0 0 0 0 0 0 印刷电路板 0 0 0 0 0 0 金属螺帽 0 0 0 0 0 0 电缆组装 0 0 0 0 0 0 风扇组装 0 0 0 0 0 0 电力供应组装 0 0 0 0 0 0 电池 0 0 0 0 0 0 O 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ T11363 2006 标准规定的限量要求以下 X 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ T11363 2006 标准规定的限量要求 TS x32PXU User Guide Notices 64 ...

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