
5.5
Troubleshooting
―
Event Logs
When NAC-200 fails to save recording files to remote storage location, a message
will be shown in
Event Log
in
Tools
section to show the possible reason for that
failure. After solving the problems, click
Clear Alarm
in
Event Settings
to
re-activate auto recording. In addition, when the system starts up and shuts down,
or when recording starts and stops, the actions will also be recorded in
Event Log
.
Event Log
Description
1.
Cannot connect to the
remote storage
The settings of the remote storage may be invalid,
e.g. incorrect user name and password of the
share folder, or the network is abnormal. Please
verify storage settings again.
2.
Cannot create the
recording file
The current user of the remote storage does not
have permission to write the recording file.
Please change a user who has permission, or
change the remote storage.
3.
Cannot write the recording
file
The network is abnormal. Please verify again.
62
Summary of Contents for NAC-200
Page 1: ...NAC 200 User Manual ...
Page 18: ...Contrast 32 Hue 0 To save the settings click 18 ...
Page 26: ...2 Enter the schedule name e g Testing 26 ...
Page 28: ...4 Click to add the schedule 28 ...
Page 29: ...5 To record 24x7 continuously check the box Continue and click 29 ...
Page 41: ...41 ...
Page 45: ...45 ...
Page 55: ...2 On the Event Settings page click Clear Alarm 55 ...
Page 61: ...61 ...