Atmospheric Oil Mist Detection System
TM4 / AUGUST 2018
EMAIL [email protected] WEBSITE www.oilmist.com 4 East Barnet Road, London, England, EN4 8RW TEL +44 (0)20 7328 3121
Sheet-50
RETURNS PROCEDURE
Guarantee Statement: Atmospheric Sensors returned for service or repair will be guaranteed for
18 months.
1. The equipment being returned has a report with it stating the fault with the equipment;
list the fault number shown on the Monitor, the Serial No. of the Monitor (On the
Monitor front plate) and the Serial No. of the Sensor (sticker inside front louvre) and the
Serial No. of the Fan Unit if relevant.
Return the Equipment in a CLEAN condition.
2. Issue a Numbered Purchase Order, with Invoice and Return address otherwise goods will
not be processed.
3. Manifest/Packing note with shipment contents.
4. A note to advise us the return address for repaired or serviced equipment.
5. The above documents should be faxed and emailed to QMI, London.
Fax:
+44 (0) 20 7328 5888
Email:
6. Despatch returned goods to:
Attn: Repair Manager
Quality Monitoring Instruments Ltd.
C/o
Cambertronics
Ltd.
Unit 12, Manfield Park Industrial Estate
Guildford
Road,
Cranleigh
Surrey
GU6
8PT
UK
Tel: +44 (0) 1483 267619
Fax: +44 (0) 1483 267700
Email:
[email protected], cc: [email protected]
Please ensure that you have included the information and documents in your fax or email
to QMI to request repair of equipment. Providing this information will increase the speed at
which we can repair and return the goods.
CHECKLIST
o
Fault Report included/attached
o
Fault Number Displayed F1 F2 F3
o
Monitor Serial Number
o
Sensor Serial Number
o
Equipment is clean
o
Numbered Purchase Order with Invoice and Return address. E-mailed and included
o
Manifest/Packing Note of shipment contents, E-mailed and included
o
Name of Contact person email address, telephone number and fax number
