Atmospheric Oil Mist Detection System
MULTIPLEX
AM8/JANUARY 2015
EMAIL [email protected] WEBSITE www.oilmist.com 4 East Barnet Road, London, England, EN4 8RW TEL +44 (0)20 7328 3121
Spares
Part6-3
RETURNS PROCEDURE
Guarantee Statement: Sensors returned for service or repair will be guaranteed for
18 months.
1. The equipment being returned has a report with it stating the fault with the equipment;
list the fault number shown on the monitor, the Serial No. of the Monitor (On the Monitor
front plate) and the Serial No. of the Sensor (stamped on the top edge of the Sensor) and
the Serial No. of the Fan Unit if relevant.
Return the Equipment CLEAN with LEADS and CONNECTORS intact.
2. Issue a Numbered Purchase Order, with Invoice and Return address Otherwise goods will
not be processed.
3. Manifest/Packing note with shipment contents.
4. A note to advise us the return address for repaired or serviced equipment.
5. The above documents should be faxed and emailed to QMI, London.
Fax:
+44 (0) 20 7328 5888
Email:
6. Despatch returned goods to:
Attn: QMI Repair Manager
Quality Monitoring Instruments Ltd.
C/o
Cambertronics
Ltd.
Unit 12, Manfield Park Industrial Estate
Guildford
Road,
Cranleigh
Surrey
GU6
8PT
UK
Tel: +44 (0) 1483 267619
Fax: +44 (0) 1483 267700
Email:
[email protected], cc: [email protected]
Please ensure that you have included the information and documents in your fax or email
to QMI to request repair of equipment. Providing this information will increase the speed at
which we can repair and return the goods.
CHECKLIST
o
Fault Report included/attached
o
Fault Number Displayed F1
F2 F3
o
Monitor Serial Number
o
Sensor Serial Number
o
Equipment is clean
o
Numbered Purchase Order with Invoice and Return address. E-mailed and included
o
Manifest/Packing Note of shipment contents, E-mailed and included
o
Name of Contact person email address, telephone number and fax number
