QM-Products 2016 v1.0
17
7. QM-Products LIMITED WARRANTY
This “QM-products” is guaranteed against defects in workmanship and materials for a
period of five (5) years beginning on the date of the purchase of the product. During
the applicable warranty period, Digital-Innovations BV will repair or replace at our
own cost and without charges, any defective component parts of the purchased unit.
The unit must be packed in adequate packing, and send to us, only AFTER receiving
an authorization to allow the return of the product.
The owner’s responsibilities are to use the instrument in accordance with its written
instructions, to provide transport to and from our facilities in the event service is
required, and to provide proof of purchase if requested.
Our warranty does not cover any problem resulting from:
(a) accident; abuse; neglect; shock; electrostatic discharge; heat or humidity beyond
product specifications; improper installation, operation, maintenance or modification
(b) any misuse contrary to the instructions in the user manual
(c) malfunctions caused by other equipment.
WARNING!!
Our limited warranty is considered void if a product is returned with removed,
damaged or tampered labels or any alterations (including removal of any component
or external cover) carried out by unauthorized personnel.
OUT OF WARRANTY SERVICING
We repair and service units of our production even once the warranty has expired, if
this is economically the best solution to the customer.
The mechanical and electronic spare parts are replaceable for a five-year period after
production when the circuits are assembled with discrete components. When
integrated circuits are used, the supply of spare parts is guaranteed up to the depletion
of our stock and, depending on the possibility of procuring them on the worldwide
market.
To avoid any unnecessary loss of time, it is very important that the instrument be
returned to our premises accompanied by a proper delivery note, duly completed with
all the required information, as per the legal dispositions currently enforced.
Content warning
This document contains preliminary information about a product of Digital-
Innovations BV. Digital-Innovations BV reserves the right to make any changes or
modifications at any time without prior notice.
