Qilive Q.1803, User Manual

Page: 15 / 124

EN
15
How to apply the Qilive guarantee
To request the repair or replacement of your product under
the Qilive guarantee, for any country other than France,
please return your product to the service desk of your place of
purchase along with your proof of purchase (e.g. the receipt)
and the accessories provided with the product, including those
necessary for its correct functioning (power, adapter, etc.) with
its original packaging. To apply the guarantee in France, please
submit a request on our website: https://auth.sav-login.auchan.
fr. The following information will be required: date of purchase,
model and serial or IMEI number (this information generally
features on the product, packaging or proof of purchase).
When does the guarantee become effective?
The Qilive guarantee is effective from the date of purchase or
delivery of your appliance, the latest date being valid.
Your product is guaranteed by Qilive 3 years for parts and
labour.
Can Qilive guarantees be transferred?
Qilive guarantees can be transferred with the appliance, as long
as the original proof of purchase from a recognised retailer,
as well as proof of any change of ownership of the appliance,
confirming the correct operational condition of the appliance at
the time of change of ownership.