Qcells Q.HOME CORE A5 Installation Manual Download Page 78

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Registering the Product

17.1 Q.OMMAND Web

The app runs with the following versions or higher. Check OS version of the mobile device.

■

Android: 6.0 or higher

■

iOS: 11.0 or higher

To register the product on the server, visit the web site: qommand.qcells.com

Note

: If you don’t have an account, please register as an installer account.

17.2 Q.OMMAND PRO App

The app runs with the following versions or higher. Check OS version of the mobile device.

■

Android: 6.0 or higher

■

iOS: 11.0 or higher

It is also possible to register the product on the server by using the "Q.OMMAND Pro" app.

Search and install Q.OMMAND Pro on the Apple AppStore or Google Play Store, or use the QR code below.

Android

iOS

Summary of Contents for Q.HOME CORE A5

Page 1: ...INSTALLATION MANUAL Q HOME CORE A5...

Page 2: ...7 2 5 Disposal 8 3 Product Overview 9 3 1 Unpacking 9 3 2 Package Contents 10 3 3 Q VOLT Overview 12 3 4 Q SAVE Overview 13 3 5 Specifications 14 3 6 Network System Diagram 16 3 7 MEN Link 18 4 Insta...

Page 3: ...nd Grid Cables 30 9 Communication Connection 32 9 1 Internet DRM Connection 32 9 2 CT Connection 34 9 3 Energy Meter Connection 35 10 Closing the Covers 36 11 Battery Connection 37 11 1 Connecting the...

Page 4: ...or 62 13 3 Using the Dark Start button 63 14 Commissioning the System 64 14 1 Connecting to the System 64 14 2 Local Commissioning with the Q OMMAND GO App 65 14 3 Energy Policy Mode 67 14 4 Advanced...

Page 5: ...ollow the instructions in this manual 1 2 Target Group Electricians and qualified technicians who are allowed to install and to connect electrical systems 1 3 Symbols Used in This Manual WARNING This...

Page 6: ...information on proper use of this device contact the Qcells Service Hotline 2 2 Safety Precaution The following safety precautions and the warning messages described in this section must be observed...

Page 7: ...from entering inside during installation and wiring 2 3 Earth Fault Alarm When an earth fault occurs the inverter stops operation and the buzzer operates for 2 minutes Note This feature is only suppo...

Page 8: ...duct 2 Disposal of Q SAVE When this crossed out wheeled bin symbol is attached to batteries accumulators of your product it means they are covered by European Directive 2006 66 CE This symbol may be c...

Page 9: ...determined by the EMS algorithm 3 1 Unpacking CAUTION The Q VOLT weighs about 33 9kg and Q SAVE weighs about 61 1kg Therefore special care is required when handling At least two people have to carry...

Page 10: ...ate with other components not approved by Qcells Connecting other products to Qcells products may result in abnormal operation 1 Q VOLT Package Contents QuickGuide Q VOLT Inverter 1EA Mounting bracket...

Page 11: ...0 6m 1EA 3 Options Wi Fi dongle Stand for floor mount Wi Fi LTE waterproof cover CT Current Transformer CT cable 3m CT Extension Cable 20m Energy Meter EM24 EM112 BMS communication extension cable 1m...

Page 12: ...8 Communication port 2 LED indicator 9 BMS Connector 3 Inner cover 10 USB Port 4 Wiring cover 11 LAN DRM port 5 Battery power connector 12 Wi Fi LTE Dongle port 6 PV switch 13 Dark Start switch 7 Grid...

Page 13: ...Product Overview 3 4 Q SAVE Overview 7 8 9 2 1 3 5 6 4 1 Front cover 6 BMS board 2 Inner cover 7 Battery DC Switch 3 Wiring cover 8 Battery Power Connector 4 Battery module 9 BMS Connector 5 Relay boa...

Page 14: ...egrated Country of Manufacturer Republic of Korea GRID DATA AC Max Apparent Power Rated Output Power kVA kW 5 5 Nominal Voltage Range V 230 180 to 260 Nominal Grid Frequency Range Hz 50 60 5Hz to 5Hz...

Page 15: ...ry Pack 5 0 5 0 2 3 Battery Pack Converter Technology Non isolated Rated Battery Voltage Battery Voltage Range VDC 202 8 168 0 to 228 2 Maximum Charge Discharge Current A 16 9 20 for each Q SAVE unit...

Page 16: ...AT IN BAT IN BAT OUT BAT OUT BMS OUT CAN BMS OUT CAN BMS IN CAN BMS IN CAN BMS IN CAN USB Wi Fi Dongle Q VOLT PV Inverter CT 2 TT Network System Single Phase Main Load L PE N PE LAN DRM RS 485 GRID LO...

Page 17: ...IN CAN BAT IN BAT IN BAT OUT BAT OUT BMS OUT CAN BMS OUT CAN BMS IN CAN BMS IN CAN Ext current PV Inverter CT 4 TT Network System Three Phase Circuit Breaker PE LAN DRM RS 485 GRID LOAD PE Circuit Br...

Page 18: ...Switch SW2 is battery breaker SW3 is grid breaker SW5 is main load breaker SW6 is total grid breaker SW4 is sub_load breaker 2 MEN Link The INVERTER maintains connection for the internal relay RL603...

Page 19: ...or malfunctions due to this the product may be excluded from the warranty Make sure the installation site meets the following conditions Not in areas where highly flammable materials are stored Not in...

Page 20: ...tion requirements 4 2 Installation Space For effective heat dissipation there must be sufficient distance from surrounding objects and sufficient space for cabling work is required 300mm 300mm 300mm 3...

Page 21: ...he PV module inverter and battery system must be performed by certified personnel Wear safety gloves and protective clothing while working Wear the following safety gear when installing the product In...

Page 22: ...required to install the Q HOME CORE A5 system Torque screwdriver Phillips screwdriver bit Hex key bit Phillips head screwdriver Flat head screwdriver Torque wrench Wire stripper Tape measure Drill Se...

Page 23: ...mm 2 Insert an anchor into the hole and fix the bracket with a bolt Use the wall mount bolts included in the package At least 4 bolts are required to secure the bracket Anchor bolt 10N m 100kgf cm M8...

Page 24: ...d legs Use the wall mount bolts included in the package The anchor is not needed Remove the anchor from the wall mount bolt 3 Fix the stand on the floor Mounting hole 17 5mm Nut M12 to M16 not include...

Page 25: ...warranty Before batteries are connected all other connections should be done and the battery interrupter must be off Before connecting electrical cables make sure the AC circuit breaker PV switch and...

Page 26: ...en the covers see 7 Opening the Covers on page 28 6 2 Power Cable Specification The power cables must correspond to the AC DC input and output specifications for this product Cables are not included i...

Page 27: ...a 30mA or higher Type B RCD must be applied CAUTION It is must be used Type B RCD for Q HOME CORE optionally available Type A RCD can be optionally used for critical load only for the following manufa...

Page 28: ...ront Cover To remove the front covers from the inverter and battery packs After pressing the latch at the bottom of the cover raise the cover upward to open it 7 2 Opening the Wiring Cover Remove the...

Page 29: ...ipping the Load and Grid Cables The Grid and Load wire need to be stripped as follows Type Strip Length Grid PE L N PE 100mm 7 to 8mm 11 to 13mm 11 to 13mm L N 50mm Load PE L N PE 100mm 7 to 8mm 11 to...

Page 30: ...d Cables To connect the load and grid cables 1 Remove the sealing nuts from the load and grid glands 2 Remove the blind plugs from the load and grid glands Dispose of the blind plugs 3 Strip the cable...

Page 31: ...PE bolts 1 2 to 1 9N m If the L and N wires are a fine stranded conductor type raise the lever and insert the wire and then lower the lever to secure the wire If the L and N wires are a single solid...

Page 32: ...Mode Description DRM 0 The inverter is in the state of Key stop DRM 1 The import power from the grid is 0 DRM 2 The import power from the grid is no more than 50 of the rated power DRM 3 The import p...

Page 33: ...and sealing body LAN cable outer diameter 4 to 6mm 3 Push the cable through the side of the rubber seal 4 Insert the cable into the LAN DRM gland 5 Connect the RJ45 plug to the appropriate connector...

Page 34: ...fault 3m Option 20m 2 Insert the CT cable into the COM spare gland Dispose of the blind plug in the COM gland after opening the gland nut F 3 Connect the CT cable to the Ext CT connector 4 Attach the...

Page 35: ...AWG F 2 Strip the wires Strip length 7 to 8mm 3 Remove the terminal block from the RS 485 connector 4 Insert the wires to the terminal block Port 1 RS485_POS Port 2 RS485_NEG 5 Secure the wires to the...

Page 36: ...t be closed To close the covers 1 Close the wiring cover and tighten the 9 bolts Bolt M4 Torque 18kgf cm 15 6lbf in 2 Close the front cover a Insert the cover to fit into the grooves on the main body...

Page 37: ...ion Cables Use the BMS communication cable included in the product package 500 10 Connect the BMS communication cables to communicate with or control the battery packs as follows BMS IN BMS IN BMS OUT...

Page 38: ...on on page 26 1 Assembling the Battery DC Cable Disassemble the connector housing as follows Connector Sealing Body Sealing Nut To assemble the battery DC cable WARNING Steps from 2 to 5 must be obser...

Page 39: ...aling body 7 Secure the cable by using screws Torque 10 to 12kgf cm Note For more details about assembling the battery DC connector refer to the connector manufacturer s manual 2 Connecting the Batter...

Page 40: ...is on The termination resistance must be set only for the last battery connected If more than one battery is connected turn off all the termination resistance switches except the last battery OFF ON F...

Page 41: ...nector in the inverter see 9 3 Energy Meter Connection on page 35 12 1 EM24 Carlo Gavazzi Three Phase 1 Energy Meter Wiring Grid Mains N L1 L2 L3 41 42 1 N L1 L2 Utility Meter 1 L3 PV INV Q HOME CORE...

Page 42: ...41 A 2 RS485_POS 42 B 4 RS485_POS 42 B QCORE5001H QCORE5001A 1 2 3 1 2 3 4 4 1 RS485_NEG 41 A 3 RS485_NEG 41 A 2 RS485_POS 42 B 4 RS485_POS 42 B 2 Energy Meter Settings Application F SYS 3P n P int t...

Page 43: ...M24 Carlo Gavazzi Single Phase 1 Energy Meter Wiring Grid Mains N L1 1 Utility Meter Main CB Q HOME CORE CB Load CB Critical Load CB Critical Load Main Load 1 2 N N L1 Q VOLT Load Off grid Grid RS485_...

Page 44: ...A 2 RS485_POS 42 B QCORE5001H QCORE5001A 1 2 1 2 1 RS485_NEG 41 A 2 RS485_POS 42 B 2 Energy Meter Settings Application F SYS 1P P int ti 1 ModBus Address 1 default value Baud Rate 9600 default value...

Page 45: ...3 EM112 Carlo Gavazzi Single Phase 1 Energy Meter Wiring N L1 2 1 Utility Meter Q HOME CORE CB Load CB Critical Load CB Critical Load Main Load Grid Mains N N L1 Main CB Q VOLT Load Off grid Grid RS4...

Page 46: ...2 1 2 1 RS485_NEG 3 5 A 2 RS485_POS 4 B QCORE5001H QCORE5001A 1 2 1 2 1 RS485_NEG 3 5 A 2 RS485_POS 4 B 2 Energy Meter Settings Measure b Tariff Yes Address 1 Baud Rate 9 6 Note For EM112 the total p...

Page 47: ...13 14 15 16 17 18 RS485 INPUT kwh kW h ToT Rx Tx RS485 INPUT Utility Meter P1 P2 CT P1 P2 CT P1 P2 CT Q HOME CORE CB Main CB P1 P2 CT P1 P2 CT P1 P2 CT PV INV Load CB Main Load Critical Load CB Criti...

Page 48: ...485_NEG 9 A 2 RS485_POS 8 B 4 RS485_POS 8 B QCORE5001H QCORE5001A 1 2 3 1 2 3 4 4 1 RS485_NEG 9 A 3 RS485_NEG 8 B 2 RS485_POS 8 B 4 RS485_POS 9 A 2 Energy Meter Settings Measure C SYS 3P n Current Rat...

Page 49: ...i Single phase 1 Energy Meter Wiring Q VOLT Load Off grid Grid RS485_NEG RS485_POS 1 2 N L1 kwh kW h ToT Rx Tx 1 8 9 13 14 RS485 INPUT N Q HOME CORE CB Critical Load CB Load CB CT P1 P2 N N L1 Main CB...

Page 50: ...NEG 9 A 2 RS485_POS 8 B QCORE5001H QCORE5001A 1 2 1 2 1 RS485_NEG 9 A 2 RS485_POS 8 B 2 Energy Meter Settings Measure C SYS 2P Current Ratio 20 ModBus Address 1 default value Baud Rate 115200 Note Ope...

Page 51: ...Utility Meter Q HOME CORE CB PV INV Critical Load CB PV CB Load CB Critical Load kwh kW h ToT Rx Tx 8 9 4 5 6 RS485 INPUT GND N 1 2 3 kwh kW h ToT Rx Tx N 1 2 3 8 9 4 5 6 RS485 INPUT GND Main Load Opt...

Page 52: ...9 A 3 RS485_NEG 9 A 2 RS485_POS 8 B 4 RS485_POS 8 B QCORE5001H QCORE5001A 1 2 3 1 2 3 4 4 1 RS485_NEG 9 A 3 RS485_NEG 8 B 2 RS485_POS 8 B 4 RS485_POS 9 A 2 Energy Meter Settings Measure c SYS 3P n Mo...

Page 53: ...avazzi Single phase 1 Energy Meter Wiring Q VOLT Load Off grid Grid RS485_NEG RS485_POS 1 2 N L1 Grid Mains Utility Meter Q HOME CORE CB Critical Load CB Load CB kwh kW h ToT Rx Tx 8 9 4 RS485 INPUT G...

Page 54: ...1 RS485_NEG 9 A 2 RS485_POS 8 B QCORE5001H QCORE5001A 1 2 1 2 1 RS485_NEG 9 A 2 RS485_POS 8 B 2 Energy Meter Settings Measure c SYS 2P ModBus Address 1 default value Baud Rate 115200 Note Open the sl...

Page 55: ...ter CT direction P2 Load P1 Grid S1 S2 CT for L1 S1 3 S2 1 CT for L2 S1 6 S2 4 CT for L3 S1 9 S2 7 Q VOLT Load Off grid Grid RS485_NEG RS485_POS 1 3 2 4 N L1 L2 L3 Utility Meter Optional Secondary Ene...

Page 56: ...001H HCORE5001A 1 2 3 1 2 3 4 4 1 RS485_NEG 25 B 3 RS485_NEG 25 B 2 RS485_POS 24 A 4 RS485_POS 24 A QCORE5001H QCORE5001A 1 2 3 1 2 3 4 4 1 RS485_NEG 25 B 3 RS485_NEG 25 B 2 RS485_POS 24 A 4 RS485_POS...

Page 57: ...nergy Meter Wiring L N 1 2 9 10 N L1 Critical Load CB P1 P2 CT 1 2 Critical Load N N L1 Load CB Q HOME CORE CB Main Load Main CB CT direction P2 Load P1 Grid S1 S2 S1 9 S2 10 Q VOLT Load Off grid Grid...

Page 58: ...ation Model name Q VOLT to Energy Meter HCORE5001H HCORE5001A 1 2 1 2 1 RS485_NEG 25 B 2 RS485_POS 24 A QCORE5001H QCORE5001A 1 2 1 2 1 RS485_NEG 25 B 2 RS485_POS 24 A 2 Energy Meter Settings ModBus A...

Page 59: ...t CHINT Single phase 1 Energy Meter Wiring L N 1 Type of wiring 1P2W 3 2 4 N L1 1 2 Critical Load N N L1 Main Load Utility Meter Grid Mains Q VOLT Load Off grid Grid RS485_NEG RS485_POS 1 2 Critical L...

Page 60: ...ation Model name Q VOLT to Energy Meter HCORE5001H HCORE5001A 1 2 1 2 1 RS485_NEG 25 B 2 RS485_POS 24 A QCORE5001H QCORE5001A 1 2 1 2 1 RS485_NEG 25 B 2 RS485_POS 24 A 2 Energy Meter Settings ModBus A...

Page 61: ...Meter Installation 12 11 CT Wiring in AC coupled Attach a CT to the wire from the PV inverter to the grid K L N L1 L K CT Grid Energy Meter CT Cable Default 3m or Option 20m Ext CT port PV Inverter M...

Page 62: ...color and behavior are as follows LED Color LED Behavior Description Sky Blue Solid Charging or discharging in online mode Flashing Standby in online mode Magenta Solid Charging or discharging in off...

Page 63: ...Q HOME CORE when there are no PV and Grid Press the Dark Start button for about 10 seconds Once the power is supplied and the LED turns blue release the Dark Start button Once the inverter enters the...

Page 64: ...ssemble the Wi Fi LTE waterproof cover to protect the Wi Fi dongle from dust and water U S B 2 Using the USB Tethering 1 Connect the mobile device to the inverter with a USB cable U S B 2 Turn on the...

Page 65: ...droid iOS The app runs with the following versions or higher Check OS version of the mobile device Android 6 0 or higher iOS 11 0 or higher 2 Open the Q OMMAND GO app 3 Select WIFI or USB The WIFI sig...

Page 66: ...66 Commissioning the System 5 Set wired or wireless network 6 Check firmware update Wired Network Wireless Network 7 Check region and time 8 Set system parameters...

Page 67: ...y If there is any electricity remaining after that it reduces the electricity generation through PVs Time based Mode Controls the electricity in accordance with the preset schedule Controls the chargi...

Page 68: ...e top left corner 2 Tap Advanced Setting 1 10Min Avg Protection AU If the average system voltage for 10 minutes exceeds the detection level the inverter is blocked from the system within 3 seconds Par...

Page 69: ...tput until it reaches fTransition Level 2 If frequency exceeds FTransition it increases charging active power according to the increase in frequency until it reaches fPmin INVERTER POWER LEVEL P fULCO...

Page 70: ...1 and it does not exceed the designated active power output constraint W4 above VW2 MAXIMUM POEWR LEVER P S rated 0 20 40 60 80 100 120 V W1 V W2 INVERTER VOLTAGE V W4 Parameter Default Values of Volt...

Page 71: ...is set to 0 5 Volt Var Q Volt var response mode AU A volt var response mode changes reactive power absorbed or supplied by an inverter depending on system voltage The response curve needed for the vol...

Page 72: ...ion Hard Limit If the inverter output active power exceeds the Generation Hard Limit for 15 seconds the inverter is blocked from the Generation Hard Limit Time system Generation Soft Limit If the inve...

Page 73: ...Start frequency Hz 50 2 50 2 to 50 5 10 Fixed cos DE You can set the inverter output power factor as well as leading over and lagging under of reactive power Parameter Default Values Range Cos Value 1...

Page 74: ...of Q OMMAND The appropriate region and grid code must be selected because grid protection settings and power quality response modes may vary by region To check the region or grid code setting 1 Tap on...

Page 75: ...nstalled the DC switch on the hybrid inverter must remain switched on to avoid deep discharge of the battery Alternatively the device can also be switched off completely 15 1 Turning Off Q HOME CORE T...

Page 76: ...tches you can lock the switches with a padlock for safety if needed 1 Locking the DC Switch When the battery DC switch is off the switch can be locked with a padlock 2 Locking the PV Switch To lock th...

Page 77: ...tools with insulated handles and wear rubber gloves eye protection glasses and boots when working with the battery systems Do not lay tools or metal parts on top of batteries Disconnect charging sour...

Page 78: ...nd qcells com Note If you don t have an account please register as an installer account 17 2 Q OMMAND PRO App The app runs with the following versions or higher Check OS version of the mobile device A...

Page 79: ...ian When a system failure occurs do not arbitrarily repair the product or replace a component Hanwha Solutions is not responsible for any problems caused by arbitrary repair If there is an error after...

Page 80: ...q cells eu TEL 61 0 2 9016 3033 WEB www qcells com au Hanwha Solutions Corp Qcells 86 Cheonggyecheon ro Jung gu Seoul Korea 04541 Hanwha Q CELLS GmbH Sonnenallee 17 21 Bitterfeld Wolfen OT Thalheim 06...

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