Wireless USB A/V Adapter Set User Guide
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Page 32
Problem/Question
Symptoms
Solution
Movie playing
performance is poor
Movie playing is jumpy or uneven or may get stuck
due to weak wireless connection.
Open the Wireless USB Manager and
check the Connection Quality
indication - adjust the distance and/or
the line of sight between the PC and the
A/V Adapter to improve the wireless
connection quality.
Online movies freeze in
full screen mode
Movie freeze when going to full screen mode on
websites which use an embedded Adobe Flash
player.
In the Adobe Flash Player Settings
screen, uncheck the Enable hardware
acceleration option. Please see Sec.
5.4
Optimizing Wireless Video Display.
Video does not play
properly on Apple’s
QuickTime player
When using QuickTime player, the video looks
green/pink or does not play on the remote display.
Open QuickTime: Click
Start >
Program Files > QuickTime
. On
the QuickTime application click
Edit
> Preferences > QuickTime
Preferences
, and then switch to
Safe Mode
under the
Video
setting.
For more Display Adapter
tips and information:
Please refer to the
Support Knowledgebase
section of the DisplayLink website for more
specific information and answers to questions:
www.displaylink.com/support/knowledg
ebase.php
For basic definitions, see the
Frequently Asked
Questions
:
www.displaylink.com/setup_faqs.html
.
Audio is not synchronized
with the video
When you play a video, the audio part of the
playback may not be synchronized with the video
playback.
Change the active power plan to
‘Always On’ or to ‘Balanced’ or to
‘High Performance’.
XP:
Click
Start
, select
Control
Panel
. Click
Power Options
.
Under
Power Schemes
select
Always On
.
Vista:
Click
Start
, type
power
in the
Start Search box, and then click
Power Options
in the Programs list.
Under
Select a power plan
, click
Balanced
or click
High
performance
.
No Audio on the remote
speakers connected to the
A/V Adapter
When you play a video and the audio part of the
playback is heard from the PC speakers and not
from the remote speakers.
Make sure you have connected the
remote speakers to the 3.5mm audio
port.
On the media player press
Stop
and
then
Play
to restart the video. Please
see Sec.
5.5 Setting Audio Output
Device for further details.