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REMOTE SURVEILLANCE

QT428 User Manual

63 |

P a g e

d. Click on the ‘Click here to skip this advertisement…’ link in the upper right corner of the

screen.

Notice: When you go to the

www.portforward.com

website you will see an ad for a software program that will setup

port forwarding for you. You do not need to buy this software. Above the ad there is a link to skip the ad, if you click on
the link it will take you to the instructions which are free. You can purchase the software if you want to, but you do not
need to pay to get the port forwarding instructions.

e. Follow the instruction on the website (The top set of instructions are done on the DVR. The

bottom set of instructions are done on the router)

f. Verify the ports are open and traffic is allowed

a. Go to

www.canyouseeme.org

b. Type the port number that your DVR requires in the box.(See picture)

The default ports are 80 and 6036.

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Summary of Contents for QT428

Page 1: ...H 264 Dual Stream Network DVR 8 Channel CIF 240fps D1 60fps Digital Video Recorder USER MANUAL Model QT428 www q see com Rev 8 2 2010 ...

Page 2: ...or assistance with setup Please contact us using the following methods with questions about your Q See product Q See Products 8015 E Crystal Dr Anaheim CA 92807 Email Customer Service cs dpsi usa com Technical Support ts dpsi usa com Online Live Web Chat Visit www q see com Telephone Customer Service 1 877 998 3440 x 538 Technical Support 1 877 998 3440 x 539 Fax 1 714 998 3509 ...

Page 3: ...ation Do not place objects on the DVR 4 Qualified Service Technicians Any examination and repair work should be done only be a qualified service engineer We are not liable for any problems caused by unauthorized modifications or attempted repairs 5 Environment This product works in a temperature range of 14 F to 131 F 10 C to 55 C This combo DVR should be installed in a cool dry place away from di...

Page 4: ... scope of our company 1 Equipment damage caused by improper operation 2 Improper equipment operation environment and conditions e g improper power extreme environmental temperatures humidity lightning and sudden surges of electricity 3 Damage caused by acts of nature e g earthquake fire etc 4 Equipment damage caused by the maintenance of personnel not authorized by Q See 5 Product sold over 12 mon...

Page 5: ...y form or by any means without our company s expressed written consent 1 Our products are under continual improvement and we reserve the right to make changes without notice No guarantee is given as to the correctness of its contents 2 We do not accept any responsibility for any harm caused by using our product 3 The product picture may differ from the actual product which is only for your referen...

Page 6: ... 3 BASIC FUNCTION 14 3 1 Power On Off 14 3 1 1 Power On 14 3 1 2 Power Off 14 3 2 Login 15 3 3 Live Preview 15 3 3 1 Live Playback 16 4 MAIN MENU SETUP GUIDE 17 4 1 Basic Configuration 17 4 1 1 Setup 18 4 1 2 Time Date 19 4 1 3 DST 19 4 2 Live Configuration 20 4 2 1 Live 20 4 2 2 Host Monitor 21 4 2 3 SPOT 21 4 2 4 Mask 22 4 3 Record Configuration 23 4 3 1 Enable 23 4 3 2 Record stream 24 4 3 3 Ti...

Page 7: ...rt Export 44 5 RECORD SEARCH PLAYBACK AND BACKUP 45 5 1 Time Search 45 5 2 Event Search 46 5 3 File Manager 46 5 4 Backup 47 6 DVR MANAGEMENT 49 6 1 Checking System Information 49 6 1 1 System Information 49 6 1 2 Event Information 49 6 1 3 Log Information 50 6 1 4 Network information 50 6 1 5 Online Information 51 6 1 6 Manual Alarm 51 6 1 7 Disk Manager 51 6 1 8 Upgrade 52 6 1 9 Logoff 52 7 REMO...

Page 8: ...8 MOBILE SURVEILLANCE 78 8 1 Phones with Windows Mobile Pro 78 8 2 Phones with Symbian 80 8 3 For iPhone Mobile Clients 82 8 4 For Android Mobile Clients 86 9 PRODUCT SPECIFICATIONS 91 APPENDIX A FAQ s 92 APPENDIX B CALCULATE RECORDING CAPACITY 94 APPENDIX C COMPATIBLE USB DRIVES 95 ...

Page 9: ...ILLANCE Supports HD VGA output Supports channel security by hiding live display Displays the local record state and basic information Supports full control with USB mouse Supports digital zoom on Live and playback view locally and remotely RECORDING MEDIA Supports one SATA HDD up to 2TB to record for a long time periods BACKUP Supports backing up to USB 2 0 devices Supports saving recorded files w...

Page 10: ...ote login live view manual record playback PTZ control and remote live view Supports 1 administrator and 15 users Supports event log recording and checking events unlimited NETWORK Supports TCP IP DHCP PPPoE DDNS protocols Supports IE browser to do remote viewing Supports a maximum of 10 connections simultaneously Supports dual stream Network stream is adjustable independently to fit the network b...

Page 11: ...hard drive up to 2TB Calculate HDD capacity according to the recording settings Please refer to Appendix B Calculate Recording Capacity Step 1 Unscrew and Open the top cover Step 2 Connect the power and data cables Place the HDD onto the bottom case as shown below Fig 0 1 Connect HDD Step 3 Screw in the HDD as shown below Note For easier installation please connect the power and data cables first ...

Page 12: ...d Manually 4 PLAY Enter Play Interface 5 REW Rewind Key 6 FF Fast Forward 7 MENU Increase the value in setup Enter menu in live view 8 BACKUP Decrease the value in setup Enter backup mode in live view 9 STOP ESC Quit play mode Exit the current interface or status 10 DIRECTION MULTISCREEN 1 Change direction to select items 2 Change screen display mode from 1 4 9 16 channel 11 ENTER Confirm selectio...

Page 13: ... out Audio output connect to the sound box 3 Video in Video input channels from 1 8 4 DC12V POWER INPUT 5 VGA port VGA output connect to monitor 6 LAN Network port 7 USB port Connect USB mouse or connect external USB devices 8 P Z Connect to speed dome 9 K B Connect to keyboard 10 ALARM OUT 1 ch relay output Connect to external alarm 11 5V and GND 5 V and Grounding 12 ALARM IN Connect to external ...

Page 14: ... Function 1 Power Button Soft switch off to stop firmware running Do it before power off 2 INFOR Button Get information about the DVR like firmware version HDD information 3 REC Button To record manually 4 Digital Button Input digital or choose camera 5 Multi Screen Button To choose multi screen display mode 6 SEARCH Button To enter search mode 7 MENU Button To enter menu 8 ENTER Button To confirm...

Page 15: ...n to show the control bar at the bottom of the screen as Fig 4 1 main menu toolbar Click right mouse again to hide the control bar In Setup Click left button to enter Click right button to cancel setup or return to the previous screen If you want to input values move cursor to the blank and click An input window will appear as shown in Fig2 6 It supports numbers letters and symbols Fig 0 6 Numbers...

Page 16: ... return to live view In backup Click left button to choose the options Click right button to return to previous picture In PTZ control Click left button to choose the buttons to control the PTZ Click right button to return to live view Notice Mouse is the default tool for all the operations below unless otherwise noted ...

Page 17: ...ld down ESC button to switch Notice this unit can only display menu on VGA monitor or BNC monitor one at a time If there is live image display without menu display please check to see if other monitoring device has menu display first or hold down ESC key to wait for login dialog box to appear 3 1 2 Power Off User can power off the device by using remote control keyboard or mouse By Remote Control ...

Page 18: ...in Notice the default user name and password is admin and 123456 For information on how to change password add or delete users please refer to Fig 3 7 User management configuration 3 3 Live Preview Fig 3 2 Live Preview Interface The explanation of symbols in the live preview interface Symbol Meaning Symbol Meaning Green Manual record or time recording Red Alarm recording Yellow Motion detection re...

Page 19: ...SIC FUNCTIONS QT428 User Manual 16 P a g e 3 3 1 Live Playback Click the Play button to playback the record Refer to Figure3 3 User can operate by clicking the buttons on the screen Fig 3 3 Live Playback ...

Page 20: ...for example user can tick off 8 channels form 1 ch to 8 ch at random to display the live pictures Then click button to confirm the setting Click icon user can zoom in the live and playback images When single image display user can select zoom in area by dragging mouse Click the Menu button the interface will pop up as shown in Fig 4 2 press MENU button on the front panel or remote control will als...

Page 21: ...anada we use NTSC cameras Password Check if you enable this option user needs to input user name and password to do corresponding operations in system configuration Show time display time in live view Show wizard check this item an opening wizard will display with time zone and time setup information Max network users set the maximum number of network connections VGA resolution the resolution of l...

Page 22: ...adjust system date manually Step 3 Click default button to restore default settings click apply button to save the settings click exit button to exit current interface 4 1 3 DST Step1 Enter into system configuration basic configuration DST refer to Fig 4 5 Fig 4 5 Basic Configuration DST Step 2 In this interface you can enable daylight saving time time offset mode start end month week date etc Ste...

Page 23: ...e Configuration Live Step 2 Checkmark camera name click setting button a window will pop up shown as Fig 4 7 Fig 4 7 Live Color Adjustment Step 3 In this interface user can adjust brightness hue saturation and contrast in live view click default button to restore default settings click OK button to save the settings Step 4 User can setup all channels with same parameters checkmark all then do rele...

Page 24: ...isplay Step 4 Select the split mode then setup current picture group Click button to setup the previous channel groups of pictures click button to set latter channel groups of pictures Step 5 Click default button to restore default settings click apply button to save the settings click exit button to exit current interface NOTE If you have dual monitors Host monitor needs to be main monitor 4 2 3 ...

Page 25: ...t button to exit current interface To activate this setting go to the main camera screen and click on the Dwell icon Fig 4 1 This will make the camera rotate based on the setting in Main Monitor 4 2 4 Mask User can setup private mask area on the live image picture maximum of three areas Fig 4 10 Live Configuration Mask Setup Mask Area click Setting button enter into live image and press left mouse...

Page 26: ...nable Step 1 Enter into system configuration record configuration enable refer to Fig 4 11 Fig 4 11 Record Configuration Enable Step 2 Checkmark record audio and record time Step 3 User can setup all channels with same parameters checkmark all then do relevant setup Step 4 Click default button to restore default setting click apply button to save the setting click exit button to exit current inter...

Page 27: ...ting click apply button to save the setting click exit button to exit current interface Note if you set a value that is higher then maximum supported by the device the value will be adjusted automatically Definitions and descriptions of Record stream Parameter Definition fps Range from 1 30 NTSC 1 25 PAL Rate Range from 1 30 NTSC 1 25 PAL Resolution Supports CIF and D1 Quality The quality of recor...

Page 28: ...es will be deleted automatically Step 2 User can setup all channels with same parameters checkmark all then to do relevant setup Step 3 Click default button to restore default setting click apply button to save the setting click exit button to exit current interface 4 3 4 Recycle Record Step 1 Enter into system configuration record configuration recycle record Step 2 Checkmark recycle record the r...

Page 29: ...figuration Stamp Step 2 Checkmark camera name time stamp click Set button user can use cursor to drag the camera name and time stamp to random positions refer to below Figures Before Drag After Drag Step 3 User can setup all channels with same parameters checkmark all then to do relevant setup Step 4 Click default button to restore default setting click apply button to save the setting click exit ...

Page 30: ...s Fig 4 16 user can edit week schedule Fig 4 16 Schedule Week Schedule Click add button to add a certain day schedule click delete button to delete the selected schedule Copy user can copy the specify schedule to other dates Click OK button to save the setting click Exit button to exit current interface User can apply the schedule setting of certain channel to other or all channels just only selec...

Page 31: ...or details Note the default schedule of motion detection is all of the time that is the color of schedule interface is all blue 4 4 3 Sensor Step 1 Enter into system configuration schedule configuration alarm refer to Fig 4 18 Step 2 The setup steps of alarm are similar to schedule user can refer to 4 4 1 Schedule for details Note the default schedule of motion detection is all of the time that is...

Page 32: ...ig 4 19 Fig 4 19 Alarm Configuration Sensor Basic Step 2 Enable sensor alarm set the alarm type according to triggered alarm type Two options NO normally open and NC normally closed Step 3 User can setup all channels with same parameters checkmark all then to do relevant setup Step 4 Click default button to restore default setting click apply button to save the setting click exit button to exit cu...

Page 33: ...k Exit button to exit the current interface To P T Z set linked preset and cruise for alarm User can select any channel or multiple channels as linked channels Click OK button to save the setting click Exit button to exit the current interface Step 4 User can setup all channels with same parameters checkmark all then to do relevant setup Step 5 Click default button to restore default setting click...

Page 34: ...etween two consecutive motion events If there is other motion detected during the interval period which is considered continuous movement it will be included in the current file otherwise it will be considered the start of a new motion file Click Trigger button a dialog box will pop up Step 3 The setup steps of motion trigger are similar to alarm handling user can refer to Chapter 4 5 1 Sensor ala...

Page 35: ... current conditions refer to following picture Click icon to save the setting click icon exit current interface Note when user drags mouse to set motion detection area they have to click icon to clear current detection area first and then set the area Step 6 User can setup all channels with same parameters checkmark all then to do relevant setup Step 7 Click default button to restore default setti...

Page 36: ...l then to do relevant setup Step 4 Click default button to restore default setting click apply button to save the setting click exit button to exit current interface 4 5 4 Other Alarm Fig 4 27 Other Alarm Step 1 Enter into system configuration other alarm refer to Fig 4 27 Step 2 select a hard disk in the pull down list box when the disk capacity is lower than that value there will appear some tex...

Page 37: ...et relay alarm out name select hold time which means the interval time between the two consecutive alarms Step 3 User can setup all channels with same parameters checkmark all then to do relevant setup Step 4 Click default button to restore default setting click apply button to save the setting click exit button to exit current interface Schedule Step 1 Enter into system configuration schedule Ste...

Page 38: ... Server port communication port Step 3 Checkmark the Obtain IP address automatically the device will receive IP address subnet mask gateway IP from the router the DVR is attached to Step 4 Enable PPPOE user can directly connect the DVR to internet via ADSL then input the user name and password click TEST button to test the effectiveness of supplied information You will need to get the account info...

Page 39: ...account DDNS server DDNS server Website provided by dynamic domain name supplier The optional myq see com www dyndns com User name User name to log in to the website of domain name supplier Password Password to log in to the website of domain name supplier 4 6 2 Sub Stream Step 1 Enter into system configuration network configuration sub stream refer to Fig 4 33 Fig 4 33 Network Configuration Sub S...

Page 40: ... network configuration email refer to Fig 4 30 Fig 4 30 network configuration email SMTP Server Port the name and port number of SMTP server Tick off This server requires a secure connection SSL user can setup mail servers such as Gmail according to actual needs Send address password sender s email address password Receive address receiver s email address Here user can add at least three mail addr...

Page 41: ... name This DVR supports myq see com and www dyndns com DDNS services We have included instructions for setting up DDNS access using myq see com in Remote Surveillance section Definitions and descriptions of network configuration DDNS server DDNS server Website provided by dynamic domain name supplier The options myq see com and www dyndns com User name User name for log in setup on the website of ...

Page 42: ...he only PC you want the user to be able to access from Authority Step 1 Enter into Add user authority refer to Fig 4 36 Fig 4 36 Add User Authority Step 2 In the authority interface assign the definite operation right for that user Step 3 In the user management interface click Setup button to modify user name user type and binding PC MAC address if used Step 4 Select the user that you want to dele...

Page 43: ...me Step 3 User can setup all channels with same parameters checkmark all then to do relevant setup Step 4 Click default button to restore default setting click apply button to save the setting click exit button to exit current interface Definitions and descriptions of PTZ Parameter Meaning Address The address of the PTZ device Baud Rate Baud rate of the PTZ device Range form 110 300 600 1200 2400 ...

Page 44: ...e Step 1 Enter into system configuration P T Z configuration advance refer to Fig 4 38 Fig 4 38 P T Z Configuration Advance Step 2 In the Advance interface click preset Setting button a dialog box will pop up shown as Fig 4 39 Fig 4 39 Advance Preset Setting ...

Page 45: ...umber of the preset point set the preset name Click Save button to save the settings click icon to hide the tool bar right key can display it click icon to exit the current interface d In the preset interface click OK button to save the setting click Exit button to exit current interface Step 3 In the Advance interface click cruise Setting button a dialog box will pop up shown as Fig 4 41 Fig 4 41...

Page 46: ... click OK button to save the setting click Exit button to exit current interface Step4 In the Advance interface click track Set button a dialog box will pop up as Fig 4 43 Fig 4 43 Track Set a User can control the dome rotating up up left down right down left left down right and up right and stop rotating adjust the rotate speed and the value of zoom focus and iris of the dome click Start Record b...

Page 47: ...nced Advanced configuration includes two submenus reset and import export 4 9 1 Reset Reset all settings the device will reboot 4 9 2 Import Export User can export the data files into PC as backup function and then import specified data files from PC to device ...

Page 48: ...endar means the days have recorded data Step 3 Select a date press Search button click the time grid to set the play start time or input play time manually The selected time will match the blue grid Note the vertical column represents the Channel number The horizontal column represents hours of the day Step 4 Click Play button to playback record click the relevant buttons on the screen to do vario...

Page 49: ...ll be displayed in the event list box Select date channel checkmark Motion Sensor or All accordingly Step 3 Double click the record file you would like to playback Note when the monitor resolution is VGA 800 600 the event search interface will display a hide button click this button the whole interface will be expanded 5 3 File Manager Step 1 Enter into Search configuration file manager refer to F...

Page 50: ...ton user can lock unlock or delete all files in the file manager column Step 4 Double click an unlocked item to playback Note when the monitor resolution is VGA 800 600 the file manager interface will display a hide button Click this button to expand the interface 5 4 Backup This unit supports backup to USB Flash USB hard drive and USB DVD burner through the USB port on the front panel You can als...

Page 51: ...on of backup files storage type save file type etc Once click Apply button to start backup To play back the files plug the USB device to a PC and browse the device you will see 2 folders one VideoPlay and another containing video files Open the VideoPlay folder and run Videoplay exe click on open path and point to folder with video files Note when the monitor resolution is VGA 800 600 the file man...

Page 52: ...tem event log network and online users 6 1 1 System Information In this interface user can check the hardware version MCU version kernel version device ID etc refer to Fig 6 1 Fig 6 1 System Information 6 1 2 Event Information In this interface user can check recorded events according to selected date refer to Fig 6 2 Fig 6 2 Event Information ...

Page 53: ...ion In this interface user can check relevant log information according to selected date refer to Fig 6 3 Fig 6 3 Log Information 6 1 4 Network information In this interface user can check relevant parameters of network refer to Fig 6 4 Fig 6 4 Network Information ...

Page 54: ... of the current connection of online users refer to Fig 6 5 Fig 6 5 Online Information 6 1 6 Manual Alarm In this interface user can check the relevant parameters of manual alarm refer to Fig 6 6 Fig 6 6 Manual Alarm 6 1 7 Disk Manager Step 1 Enter into disk manager interface refer to Fig 6 7 Fig 6 7 Disk Manager ...

Page 55: ... the setting Step 3 Select the hard disk click Format button to start format Note all recorded files in the hard disk will be lost after formatted 6 1 8 Upgrade At present it only supports USB update Get the firmware from Q See when there is a new firmware version and make sure it is the correct one for the DVR User can check the USB information in Disk manager 6 1 9 Logoff Click Log off icon a lo...

Page 56: ...otely DHCP Static IP PPPOE and DDNS DHCP If your router is setup for DHCP and most of them are by default you can have the router assign an IP address to the DVR To do this go to the Main Menu and select the System icon Red box in Fig 7 1 then select the Network icon Red box in Fig 7 2 this will display the NETWORK screen shown in Fig 7 3 Put a checkmark in the box at the end of the Obtain an IP a...

Page 57: ...er as the DVR and type cmd and hit OK to bring up a command prompt Fig 7 4 then type ipconfig at the prompt RED arrow on Fig 7 4 to access the router settings Write down the gateway and subnet mask numbers GREEN arrows on Fig 7 4 so you can copy them into the network settings on the DVR GREEN boxes on Fig 7 5 Go to the Main Menu and select the Setup option Red box in Fig 7 1 then select the Networ...

Page 58: ...f the screen click on the Apply button to save the setting PPPOE If you are going to attach the DVR directly to a DSL or Cable modem instead of a router you will need to select the PPPOE option in the NETWORK options To do this go to the Main Menu and select the System icon Red box in Fig 7 1 then select the Network icon Red box in Fig 7 2 this will display the NETWORK screen shown in Fig 7 6 Put ...

Page 59: ...t what the new IP address is There are two solutions to this problem One would be to get a static IP address from your service provider so that you do not have to be concerned with the address changing Another solution would to use a dynamic domain name service to get a domain name that can be linked to your dynamic IP address We suggest myq see com or www dyndns com since the DVR is setup to acce...

Page 60: ...the drop down menu under the checkmark box and enter the account information you registered with the domain name service Click the Test button under the boxes where you entered the account information and after you get the OK message in the lower left hand corner of the screen click on the Apply button You will then be able to access the DVR remotely by entering the domain name into a browser wind...

Page 61: ...u can configure your DDNS information by following these steps a Using a computer that is connected to the same network as your Q See DVR use your IE Browser to go to http myq see com b Click on the New User Link at the bottom of the page http myq see com reg asp c Complete the registration process by following the on screen directions and click the Submit button at the bottom of your screen Fig 7...

Page 62: ...hen Once you choose your domain name click on the Request Domain button This will generate a confirmation screen which tells you if your Domain name is available and list an IP address Fig 7 9 Verify that this is your current IP Address by going to www myipaddress com and checking that it is the same address listed in your confirmation screen Fig 7 9 Fig 7 9 Domain Name ...

Page 63: ...rk icon Red box in Fig 7 11 this will display the NETWORK screen shown in Fig 7 12 Fig 7 10 Main Menu Fig 7 11 Setup f Put a checkmark in the DDNS option Red Box in Fig 7 12 then select the MYQ SEE option from the drop down box and enter the account information you setup on the myq see com site into the boxes under the drop down box see Fig 7 13 Fig 7 12 DDNS SETUP Setup ...

Page 64: ...nd corner of the screen h Click the APPLY button and then the EXIT button at the bottom of the NETWORK screen and your DDNS setup is complete Fig 7 13 myq see DDNS Server Select MYQ SEE from the drop down menu Username The email address you entered on the myq see site Password Enter the password you setup on the myq see site Host Domain Enter the account name you setup on the myq see site ...

Page 65: ...6036 from the router the DVR is attached to to the IP address of the DVR 1 Connect your DVR to the Router and power on DVR 2 Configure your DVR and Set up port forwarding on your router a Go to www portforward com qsee b Choose your DVR or Series QT QSDT QR QS etc from the list provided c Select the make and model of your router from the list ...

Page 66: ...e is a link to skip the ad if you click on the link it will take you to the instructions which are free You can purchase the software if you want to but you do not need to pay to get the port forwarding instructions e Follow the instruction on the website The top set of instructions are done on the DVR The bottom set of instructions are done on the router f Verify the ports are open and traffic is...

Page 67: ...ee your service ii Go to the section below To access the DVR through Internet Explorer iii Otherwise if the ports are not open you will get the following message Error I could not see your service on 64 206 234 34 on port 80 Reason Connection refused If you get this error call your Internet Service Provider ISP and ask them to unblock those ports for you ...

Page 68: ...hat shows the IP address you need to use It will be in the space where the below example shows 76 254 183 54 Pic 8 To access the DVR through Internet Explorer once you have setup the network settings on the DVR to match the settings of your router and forwarded the ports needed by the DVR for remote access over the internet you need to modify your browser controls You need to allow Pop ups To do s...

Page 69: ... Pic 10 Click on Security Tab Click on Trusted Sites Click on Sites button Pic 11 Uncheck the box for Require Server verification Put the IP addess of the DVR or WAN IP address in the Add this websites to the zone box and click on Add button Click on Close ...

Page 70: ...er Pic 13 If you get a error message that says the program cannot load because the publisher is unknown or the program is unsigned go to internet explorer tools internet options refer to Pic 9 then go to the Advanced tab RED box in Pic 14 this will open the window in Pic 15 scroll down to Security and select the options to Allow software to run or install even if the signature is invalid and Allow...

Page 71: ... is attached to the same router as the DVR Once you able to login you will get the login screen by default the login and password are admin and 123456 Notice If you still have problems connecting remotely Anti virus programs could also block the ActiveX control if you still have a problem try closing them Other plug ins could also block it Close firewalls in Windows and in the router if applicable...

Page 72: ...u get by going to www myipaddress from a computer attached to the same router as the DVR When you connect to the DVR you will be prompted to download a webcam program to access the cameras When the download is complete you will see a login window to access the DVR After you put in the password information you will see the following screen Fig 7 21 Remote Live Preview Interface Symbol and Function ...

Page 73: ...o display the live pictures Then click OK button to confirm the setting Snap Pictures 1 Click Snap icon select the number of pictures refer to Fig 7 23 Fig 7 23 Single Snap 2 User can take multiple pictures select the picture number from snap count pull down list box such as 3 checkmark Title and Time it will show capture title and time on the snap pictures simultaneously Refer to Fig 7 24 Fig 7 2...

Page 74: ...e up down right left or stop rotating in Control Center adjust rotation speed Iris and zoom focus on the dome and set the presets etc Buttons definition BUTTON DESCRIPTION move the dome up move the dome up and left move the dome up and right move dome down move the dome left and down move the dome right and down move the dome to the left move the dome to the right store the dome rotating Drag the ...

Page 75: ... to master sub stream Sets all channels to master stream or sub stream Enable Audio Enable or disable audio Full Stream The live preview picture will display full screen the tool bar will be hidden double click left mouse or click right mouse to return Zoom in zoom in up to 4x on live view and playback 7 6 Remote Playback and Backup 7 6 1 Remote Playback Click button to enter into record playback ...

Page 76: ...e highlight date in the area marked means there is recorded data for that channel at that time Select the record channels in the area marked Step 3 User can set the data playing time and display mode in area as required Step 4 Select an item from the data information list box click play button to playback Step 5 Click the relevant buttons in the interface user can do operations such as FF pause ch...

Page 77: ...1 Enter into Search event search refer to Fig 7 29 Fig 7 29 Event Search Interface Step 2 Click the highlight date and select record channels and then checkmark the event type motion and sensor click search button Step 3 The events will be display in the event list box double click an item to playback ...

Page 78: ... 7 30 File Management Interface Lock select a file in the file list box click Lock button to lock this file so it can t be deleted or overwritten unless hard drive is formatted Unlock select a locked file click unlock button to unlock this file Delete select an unlock file click delete button to delete this file from file list ...

Page 79: ...ig 7 31 Fig 7 31 Remote Backup Interface Step 1 Select channels set the start and end time then click search button the file information will be displayed in the file list box Step 2 Select backup files click browse button to set the save path and then click backup button to start backup The backup files will be saved on user s PC ...

Page 80: ...onfiguration User should first select an item in the menu list on the left and then setup the relative parameters While one user is setting up parameters of a certain item others cannot set it up Click Config to enter into the below interface refer to Fig 7 32 Fig 7 32 Remote Menu Setup The sub menu lists and the options in every item are similar to those on the DVR Please refer to Chapter 3 Main ...

Page 81: ... Chapter 4 6 Network configuration Below are instructions for accessing the DVR from phones running Windows Mobile Pro Symbian iPhones and Androids 8 1 Phones with Windows Mobile Pro Step 1 First you will need to activate network access on the mobile phone and then run Internet Explorer Input the DVR s IP address and then setup the connection as shown below Step 2 Click on the software name A dial...

Page 82: ...umns of Server User and Password and click Go to log on the DVR It will show the picture if accessed successfully Step 6 Camera 1 is the default channel after login Change the channel in the drop down menu of Channel Notice User name and password here are the same as that used on the DVR The default is admin and 123456 ...

Page 83: ...the DVR Step 3 A welcome window will pop up and requires a package Click the software name to download Step 4 A security window will pop up after downloading and ask if you want to install the package Click YES to install Step 5 A Scam shortcut icon appears on the system menu after finished Step 6 Run Scam program It will display a function interface Live view to do mobile live view Image view to ...

Page 84: ...n save Notice About Access point there may be different access points in different countries or from service providers Step 9 Enter Live View it will connect to the server and display pictures Notice User name and password here are the same with that used on the DVR The default is admin and 123456 Step 10 In Live View users can do snapshot change channels and control PTZ cameras ...

Page 85: ...Phone firmware is lower please upgrade it Below is the setup method for iPhone mobile clients Step 1 Enter into App Store function of iPhone Step 2 Enable search function to search for SuperCam_Pro the required program will be displayed on the top of search box Step 3 Click SuperCam Pro to enter into introduce interface and click FREE it will change into INSTALL ...

Page 86: ...first time you operate please enter your user ID if you do not have a Store account you need to setup one Step 5 Download and install After installed SuperCam icon will display Click this icon a login interface will appear Step 6 Enter DVR s IP address or domain name user s ID and password and click on Login to display the screen below ...

Page 87: ...next or previous picture Click to delete the current picture iPhone help Pic1 Pic2 Pic3 Live View After successfully installing SuperCam software Click on System Setting Pic 1 and then input DVR s IP address or Domain name User name and password to log in Pic 2 If connected successfully it will go to Live View of CH1 as default Pic 3 please choose other desired channels from channel button underne...

Page 88: ...a only pic4 PTZ Control buttons Item Buttons Explanations 1 pan 2 Zoom in Zoom out 3 Long Focus Short Focus 4 Lighter Darker 5 return to live Image View Pic 4 Pic 5 Item Button Function Item Button Function 1 Previous picture 2 Next Picture 3 The first Picture 4 The last picture 5 Delete 6 Search Pictures search page as Pic 5 ...

Page 89: ...ile Clients Software Installation Step 1 run Google Market program Step 2 search SuperCam Step 3 press Install button Step 4 click OK button Step 5 user can view the download and install process in notifications finished download the software will install automatically ...

Page 90: ...erver to save the setting click button can quick input saved server address user name and password Main menu Playback playback record file Image image view Log log record Server List device list Live live view Settings software setting Information device information view Help software help center Logoff logoff and return to login interface ...

Page 91: ... Fig 2 interface Snap record talk Live audio Full screen Return Upward rotates the PTZ Downward rotates the PTZ Leftward rotates the PTZ Rightward rotates the PTZ Stop rotates the PTZ Zoom In Focus In Iris Add Zoom Out Focus Out Iris Sub Preset Select the preset point Group Set the cruise line Image view Previous next Zoom in Zoom out delete Return to main menu ...

Page 92: ...9 P a g e Record playback Fig 3 Fig 4 Click the record file Fig 3 to playback Fig 4 Play pause stop Full screen Return to record file interface Fig 3 Server list Add a server list Modify a server list Delete a server list Return to main menu ...

Page 93: ...ant parameters of mobile video This function can be valid only insert SD card Path Save path for mobile video files the default catalog is SDCard Click button to change path Reserved disk space reserved SDCard disk space when the disk space is less than setup value the video will be stopped Video clip size Single video size When the video size is greater than setup value change another video files...

Page 94: ...RECORD FRAME RATE CIF 200FPS D1 50FPS PAL CIF 240FPS D1 60FPS NTSC AUDIO AUDIO INPUT 8Db 22k RCA x 4 AUDIO OUTPUT 8Db 92Db RCA x 1 ALARM ALARM INPUT NO or NC 8CH ALARM OUTPUT 1CH STORAGE RECORD MODE Manual Sensor Timer Motion Detection SIMPLEX DUPLEX TRIPLEX Pentaplex INTERFACE NETWORK INTERFACE RJ45 LAN Internet COMMUNICATION INTERFACE RS485 USB 2 0 x 2 One for Backup Another for USB Mouse CONTRO...

Page 95: ...lem a HDD is not formatted Please format it manually first b The record function is not enabled or setup correctly Please refer to 3 3 Recording c HDD is full and recycle function is not enabled Please refer to 4 3 4 Recycle Recording d The HDD is damaged Try a new one 6 I can not use the mouse what could be the problem a Wait 5 minutes after mouse connected and then try b Mouse is not securely co...

Page 96: ...default the DVR is setup to use a VGA monitor if you want to use a TV instead then push the ESC button on the front panel and hold it until you hear a beep if you still do not get a display then hold the ESC button down again until you hear a beep the display should come up 13 What are the minimum configurations of PC for clients connecting remotely PC MODULE PARAMATERS CPU Intel Celeron 2 4G MOTH...

Page 97: ...Lower 256k 115 Lowest 128k 56 PAL CIF 25 Highest 1M 466 Higher 768k 295 Medium 512k 235 Low 384k 175 Lower 256k 56 4 Lowest 128k 45 The calculation format is Total Recording capacity Used space per hour MB h coverage rate of hard drive recording time hour channel numbers For instance one customer uses NTSC cameras set resolution to CIF video quality to Lowest frame rate to 30 fps for enabling tota...

Page 98: ...COMPATIBLE USB DRIVES QT426 User Manual 95 P a g e APPENDIX C COMPATIBLE USB DRIVES Compatible USB Drives After Testing BRAND CAPACITY SSK 512MB 1G 2GB NETAC 4GB KINGSTON 2GB AIGO 2GB SMATTER VIDER 1GB SANDISK 4GB ...

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