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Q-SEE Product Warranty
Thank you for choosing our products.
All of our product users have a conditional free warranty repair service for hardware
within 12 months starting from purchase date, and a free exchange service within one
month (valid for manufacturing defects). Permanent upgrading service is provided for the
software.
Liability Exclusions:
Any product malfunction, abnormalities in operation or damage caused by following
reasons are not within the free service scope of our company. Please select payable
service.
(1) Equipment damage caused by improper operation
(2) Improper environment and conditions in/on which the equipment operates, e.g.,
improper power, environment temperature, humidity and lightening strike etc. that cause
equipment damage.
(3) Damage caused by acts of nature: earthquake and fire etc.
(4) Equipment damage caused by the maintenance of personnel not authorized by our
company.
(5) Product sold over 12 months ago.
In order to provide various services to you, please complete registration procedure
after you purchase the product. Cut off or copy User’s Information Card and fax or mail it to
us after the card is filled in. You can also register the product by going to the
www.q-see.com
website and clicking on the Register link.
If you have questions:
Contact Us:
Mailing Address: Customer Service:
DPS Inc.
Phone: 877-998-3440 x 538
8015 E. Crystal Dr Email: [email protected]
Anaheim, CA 92807
Website:
Tech Support:
http://www.q-see.com
Phone: 877-998-3440 x 539
Fax:
Email: [email protected]
714-998-3509
