Q Imaging Retiga EXi Page 18 User Manual Download | Manualshive

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15

Unresolved Problems - Contacting QImaging Support

If you are still unable to resolve your problem, contact QImaging Support for assistance in one of four
ways:

•

Visit

HTTP

://

WWW

.

QIMAGING

.

COM

/

SUPPORT

/

FAQ

/ for a list of all frequently asked questions.

Your issue may be resolved in one of these faqs.

•

Visit

HTTP

://

WWW

.

QIMAGING

.

COM

/

SUPPORT

/

CONTACT

/ and fill out a support form online with

the details of your problem.

•

E-mail

SUPPORT

@

QIMAGING

.

COM

with complete details of your problem (including Error

Message and Code if possible), camera model, computer hardware configuration, and
operating system.

•

Call +1-604-708-5061. Try to be in front of your computer when you call.

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Summary of Contents for Retiga EXi

Page 1: ......

Page 2: ...ce providers and are used herein for identification purposes only Microsoft and Windows are registered trademarks in the U S and other countries of Microsoft Corporation and are used herein for identification purposes only Apple and Macintosh are registered in the U S and other countries by Apple Computer Inc and are used herein for identification purposes only QImaging Corporation Address Informa...

Page 3: ...etiga EXi Fast 1394 5 CAMERA BASICS 9 Turning the Camera On and Off 9 Connecting the Retiga EXi Fast 1394 to your Optics 9 Understanding the LED Indicators 10 Capturing Images with the Retiga EXi Fast 1394 10 ADVANCED CAMERA CONTROLS 11 Triggering the Retiga EXi Fast 1394 Extenally 11 Gain and Offset Controls 12 CARING FOR YOUR CAMERA 13 TROUBLESHOOTING 14 Resolving Problems with the camera 14 Unr...

Page 4: ...The Retiga EXi includes QCapture Software for Windows and Mac R based software systems for real time image preview and capture A Software Development Kit SDK is available for interfacing with custom software Power Requirements The Retiga EXi Fast 1394 can be powered through a single IEEE 1394 FireWire cable Power Cooled Retiga EXi Fast 1394 11 watts Uncooled Retiga EXi Fast 1394 6 watts Input volt...

Page 5: ...FireWire port Some computers have 4 pin FireWire ports These ports may be used if they are OHCI compliant but you will need to purchase a 4 pin to 6 pin FireWire cable from your local computer store If you connect the Retiga EXi Fast 1394 to a 4 pin FireWire port you likely need to use an external power supply What is the difference between 4 pin and 6 pin FireWire ports FireWire cables are availa...

Page 6: ...tware for both systems is available at WWW QIMAGING COM The easy to use QCapture software gives you complete control over the camera s settings and image capture functions QCapture Suite also includes a TWAIN compliant interface that allows many Windows image editing applications to acquire images using QImaging cameras ...

Page 7: ...your camera Figure 1 and Figure 2 Figure 1 6 pin to 6 pin FireWire IEEE 1394 Port connection Figure 2 6 pin to 4 pin FireWire IEEE 1394 Port connection IMPORTANT Follow these steps in order to complete the installation DO NOT CONNECT the camera until the camera driver is installed 1 Windows PC users only Install the IEEE 1394 PCI card only if necessary 2 Imaging Software Install the software and d...

Page 8: ...394 card is installed in your computer you are ready to install the FireWire drivers and imaging software See your Imaging Software User s Guide for complete installation instructions Step 3 Connect the Retiga EXi Fast 1394 Once your imaging software is installed connect your camera There are two different types of connections In most cases the FireWire cable provides the necessary power required ...

Page 9: ...ra s FireWire sockets either socket is fine Figure 3 Camera FireWire Sockets Plug the other end of the cable into a FireWire port on your computer Figure 4 Desktop Computer FireWire Connection There are some cases when connecting to a PC or Mac desktop or Mac laptop computer where not enough power is supplied through the IEEE 1394 cable If this is the case you may receive an Error FIREWIRE PORTS C...

Page 10: ...C laptop computer There are two common connection varieties for laptop computers 1 Built In Firewire port or 2 PCMCIA Card 1 Built In 4 pin or 6 pin Firewire Port There are cases with PC laptops where a built in 6 pin FireWire port is available If this is the case with your computer it is possible that the two power pins on the Firewire port have been disabled allowing only data communications If ...

Page 11: ...s allow an external connection directly to the card If this is the case and the PCMCIA connector is a 6 pin connector then you should connect the power to your PCMCIA card and connect your camera as per Figure 9 However if you have a 4 pin PCMCIA card Firewire port then you will need to connect your camera in the configuration of either Figure 7 or Figure 8 Figure 9 FireWire and 6 pin IEEE 1394 PC...

Page 12: ...Xi Fast 1394 off all you need to do is to flip the power switch to the O position This will turn your camera off The GREEN LED will turn off Figure 10 Power Switch on the Retiga EXi Fast 1394 Connecting the Retiga EXi Fast 1394 to your Optics The Retiga EXi Fast 1394 connects directly to widely available C mount optics C mount optics which are standard on most microscopes and lenses To attach the ...

Page 13: ...era does not need to be monochrome in this situation Understanding the LED Indicators The LED indicators at the back of the camera give you important information about what your camera is doing GREEN The green LED is the power indicator This LED should always be lit when the camera is connected to your computer and is turned on RED The red LED is the exposure integration indicator It flashes brief...

Page 14: ...n the triggering mode Triggering Modes When using External Triggering there are two different types of triggering modes Edge High Low and Pulse High Low The Edge mode allows the camera to start integrating on the rising or falling edge of the trigger pulse with the integration time controlled internally by the camera Using this method allows you to externally trigger the camera as fast as possible...

Page 15: ...he above list should be used as a guide and should be consulted before contacting QImaging Technical Support Gain and Offset Controls The Retiga EXi Fast 1394 s electrical gain and offset controls allow the user to map an image s intensities of interest to the camera s digital range This mapping is performed in the analog domain and thus avoids the quantization errors incurred when the mapping is ...

Page 16: ...nsitive to static discharge Ensure you are using a static strap or are completely grounded at all times to release any static energy before you clean the CCD window Use clean forced air available at stores that sell cameras and computer cleaning supplies to dust the CCD window CAUTION Do not use acetone If the image still appears dirty gently wipe the face of the CCD window with a small amount of ...

Page 17: ...icroscope manufacturer to find the type of coupler that works optimally with the Retiga EXi Fast 1394 camera s sensor Point the camera at something in the far distance Loosen the set screw of the C mount ring there are three one on the side and two on the top Adjust the C mount ring until the image is in focus Then tighten the set screw so that the C mount ring does not move This effect may also b...

Page 18: ...tly asked questions Your issue may be resolved in one of these faqs Visit HTTP WWW QIMAGING COM SUPPORT CONTACT and fill out a support form online with the details of your problem E mail SUPPORT QIMAGING COM with complete details of your problem including Error Message and Code if possible camera model computer hardware configuration and operating system Call 1 604 708 5061 Try to be in front of y...

Page 19: ...a camera CCD Charge Coupled Device abbr CCD Gain The amount of analog signal amplification The gain is factory optimized for the camera s maximum dynamic range Charge Coupled Device The light sensitive silicon chip near the optical interface of the camera that converts light intensities into electrical signals These are typically made up of many pixel elements whose intensities are interpreted by ...

Page 20: ...r Iris A diaphragm in the lens that opens or closes to set the aperture the amount of light that passes through the lens to the CCD ms millisecond abbr unit of measure for exposure time ns nanosecond abbr unit of measure for exposure time Offset The offset value adjusts the CCD blacklevel relative to the analog to digital converter zero It is factory optimized for the camera s maximum dynamic rang...

Page 21: ...t for the connector is as follows 5VDC pin 1 and GROUND pin 4 pin 6 must be connected in order for SYNC A SYNC B or TRIGGER to be live Pin Number Signal Name Signal Source Description 1 5 VDC User Power for Optocoupler trigger 2 Trigger input User Active Low Trigger Input 3 SYNC A output Camera Indicates CCD Read out 4 Ground User Ground Reference for Optocoupler 5 SYNC B output Camera Exposure or...

Page 22: ...1A R33 357R R32 357R C37 0 1uF R31 357R 5 V 8 7 6 5 2 3 2 3 8 7 6 5 HCPL 061A HCPL 061A U13 U14 R35 237R R36 237R R38 237R R39 237R VCC VCC GND GND C38 0 1uF C39 0 1uF R34 357R R37 357R SYNCB SYNCA VCC TRIGGER MINI DIN CN8 CN8 PIN REFERENCE 1 USER VCC 2 TRIGGER input 3 SYNCA output 4 GROUND 5 SYNCB output 6 GROUND ...

Page 23: ...to trigger the next frame SYNC B This signal has two modes of operation which can be selected in software Refer to the QCAM SDK API documentation for further information on setting these parameters Expose Mode If this modes is selected the signal will indicate the exposure pulse of the camera This signal is active high and may be used to synchronize an external shuttering device Trigger Mask If th...

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