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INSTALLATION & OPERATION MANUAL

www.pyramidacceptors.com

Rev. B 10/25/16

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Summary of Contents for Reliance

Page 1: ...INSTALLATION OPERATION MANUAL www pyramidacceptors com Rev B 10 25 16...

Page 2: ...tter Life Greater than 1 500 000 Cuts Tickets can be Printed AND cut BEFORE Presented to the Patron This Greatly Reduces Printer jams Automatic Presenting and Retraction of Tickets Standard USB and RS...

Page 3: ...econd Paper Detection Paper Low With Arm Paper Empty and Paper Notch Detection Print Head Life 100 Million Pulses or 150 km 93 Miles Paper Travel Distance 12 5 max print density Cutter Life Greater th...

Page 4: ...oth Equipped Foreign Font Set Please call PTI to order the Reliance with your particular country s Font Set What s in the Box All Reliance products ship with 24VDC Power Harness mounting screws washer...

Page 5: ...ted for a period of Three 3 Years from date of original invoice This warranty extends to the original purchaser of the warranted product and each transferee owner of the product during the term of the...

Page 6: ...its original carton along with the packing materials Then notify the carrier of damages and request an immediate inspection of the package Send a letter of intent to file a claim to the carrier within...

Page 7: ...your machine Connect the interface cable USB or RS232 from the machine to the printer Make sure that all wiring is properly secured in your machine Turn on power to your machine and follow the next s...

Page 8: ...r and you don t get printed characters on it it might be loaded in reverse Here is how to load the paper into the Reliance 1 Make sure the Reliance has power 2 Before inserting paper open the head and...

Page 9: ...he paper might be loaded in reverse If there is an error start the above procedure over again If this continues to be an issue please see the troubleshooting chart in this manual Printing the Software...

Page 10: ...s simple with the Reliance Referring to Figures 6 7 8 and 9 1 Open the head to the Reliance Figures 6 and 7 2 Remove any paper and examine the unit for dust Look into the Presenter opening to ensure t...

Page 11: ...is removed make sure that there is no paper in the rear of the unit and that the White Paper Width Adjustment bracket is clear of any paper residue FIgure 9 4 Close the lid 5 Go back to the Installing...

Page 12: ...the figure below and push the guides together to the desired width FIgure 10 For 70mm paper align the arrows on the paper guides to the raised ribs on the printer frame as shown tighten screws Figure...

Page 13: ...ectangular opening near the front of the Reliance Clean the printer head and rubber rollers Front and rear rollers using a can of compressed air commonly sold at office supply stores See Figure 14 Fig...

Page 14: ...rint the configuration and status of the printer 3 Print the supported fonts Print a Test Ticket Press the button at any time when the printer is powered on Pressing once will print a test ticket Pres...

Page 15: ...valid operating temperature is reached 1 Flash Head Open The Platen front portion of the head is not locked properly Refer to the Paper Jam Clearing procedure to ensure the Platen is closed 2 Flashes...

Page 16: ...power to the printer Connect printer to Reliance Printer Tools PC software and update the firmware on the printer Call Pyramid PTI Technical Support if needed Very rapid flashing Printer is in recove...

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