O P E R A T I O N A N D M A I N T E N A N C E M A N U A L
PAGE # 19
PF-50 Series Filter (ver. 4/5/05)
CHAPTER 3
WARRANTY
PUROFLUX will guarantee all products to be free from manufactured defects in materials and workman-
ship for a period of 12 months from the date of shipment. In the event of any such defect, PUROFLUX will
repair or provide a replacement. NOTE: Pump seals are NOT covered under standard warranty.
This warranty is not extended to any defects which can be attributed to having been caused by
accident, alteration, abuse, misuse, consumer negligence, normal expected wear, chemical corrosion or
outside influences.
To obtain any needed repair(s) or replacement of defective parts or product, a Return Goods Authorization
(RGA) number must first be obtained from PUROFLUX. This will be the record for tracking all items
returned to PUROFLUX. The RGA form must be returned with the defective items in order to insure
proper credit.
Before the replacement part can be sent a purchase order must be issued to cover the cost of each
replacement part and shipping. Upon inspection and an issue of credit of the defective items by PUROFLUX
and/or PUROFLUX'S vendor(s), credit will be issued.
NOTE:
Replacement part(s) maybe new or remanufactured, at Puroflux's option. All warranty products,
which prove to be defective will be shipped F.O.B. Puroflux's plant. Puroflux will not replace, repair or
pay for any charges without a written agreement prior to such work.
NOTE:
Shipping and handling, labor, or repair charges are not covered by PUROFLUX'S warranty policy.
NOTE:
Items deemed defective will be replaced with a new or remanufactured part (at PUROFLUX'S
option). This includes both mechanical and electrical components.
NOTE:
The return of defective items must be made within thirty (30) days of shipment or the invoice
will be considered due and payable.
NOTE:
Any damage to the filter unit during shipment must be claimed at the time of accepting the
Filter (note all damage to the filter unit on the bill of lading before signing). All damages received
during shipping are the sole responsibility of the freight company and must be taken care of through
the freight company.
