Warranty
Notes
The complete range of Puretec products are developed, refined and made to meet and exceed
stringent specifications for the worldwide market.
Important Note: Sales of products are subject to our Terms & Conditions which are available
upon request. All specifications, prices and photos are a guide only and are subject to change
without notice. Please ring to confirm details. Do not use products with microbiological unsafe
water, without adequate disinfection. Under normal circumstances a pressure limiting valve is
not required. If incoming water pressure is excessive, it may however be necessary to install
an approved pressure limiting valve. Maximum flow depends on cartridge, vessel, pressure,
impurities etc.
Warranty
Any claim under this warranty must be made within 1 year of the date of purchase of the
product. This product is warranted to be free of defect of material and workmanship for 1 year
from date of purchase. Warranty is 1 year parts and labour, excludes cartridge.
To make a claim under the warranty, take the product and proof of purchase to place where you
purchased the product, and they will lodge a Warranty Request with Puretec.
Puretec will pay your reasonable, direct expenses of claiming under this warranty. You may
submit details and proof of your expense claim to place of purchase for consideration.
The warranty only applies if the product was used and/or installed in accordance with the user
guide and/or installation instructions. This warranty is given in lieu of all other express or implied
warranties and manufacturer shall in no circumstance be held liable for damages consequential
or otherwise or delays caused or faulty manufacturing except as excluded by law.
Applicable to all above, is that the warranties need to be approved by Puretec to ensure product
was not incorrectly used, installed or claimed. False and incorrect claims will be pursued at
Puretec’s discretion, including chargeable inspection and labour costs incurred.
Warranty/Australia
This warranty is given by Puretec Pty Ltd, ABN 44 164 806 688, 37-43 Brodie Road, Lonsdale SA
5160, telephone no. 1300 140 140 and email at [email protected].
This warranty is provided in addition to other rights and remedies you have under law: Our goods
come with guarantees which cannot be excluded under the Australian Consumer Law. You are
entitled to replacement or refund for a major failure and to compensation for other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the
goods fail to be of acceptable quality and the failure does not amount to a major failure.
Warranty/New Zealand
This warranty is given by Puretec Ltd, Reg. No 4464398, PO Box 875 Cambridge 3450 NZ ,
telephone no. 0800 130 140 and email at [email protected].
This warranty is provided in addition to other rights and remedies you have under law: Our goods
come with guarantees which cannot be excluded under the Consumer Guarantees Act. You are
entitled to replacement or refund for a major failure and to compensation for other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the
goods fail to be of acceptable quality and the failure does not amount to a major failure.
