LIMITED WARRANTY EXCLUSIONS
EXCLUSIONS:
DAMAGE DUE TO THE FOLL OWING IS NOT COVERED UNDER WARRANTY
ACTS OF NATURE- INCLUDING BUT NOT LIMITED TO:
FLOODING
FIRE
WATER DAMAGE
HURRICANE / STORM DAMAGE
IMPROPER USAGE- INCLUDING BUT NOT LIMITED TO:
POOL
/ SPA / TUB APPLICATIONS
MISUSE, ABUSE, OR TAMPERING WHETHER INTENTIONAL OR ACCIDENTAL
IMPROPER INSTALL ATION OR DESIGN
IMPROPER VOLTAGE
LACK OF NORMAL CARE
FAILURE TO FOLLOW INSTRUCTIONS
CORROSION
FREEZING
ANY ADDITIONAL COSTS DUE TO CHANGES IN LAWS OR BUILDING CODES
FREIGHT CHARGES
ANY COSTS DUE TO LOST PROFIT OR DELAY
DAMAGE TO PROPERTY
CAUSE BEYOND CONTROL
CONSUMABLE PARTS, INCLUDING BUT NOT LIMITED TO:
FILTERS
BATTERIES
POWER CORDS
VALVES
SWITCHES
RUBBER PARTS
DIRECT, INDIRECT, COLLATERAL OR INCONSEQUENTIAL DAMAGES OF ANY KIND
THE WARRANTIES AND LIABILITIES SET FORTH ARE IN LIEU OF ALL OTHER WARRANTIES
EXPRESSED OR IMPLIED, IN LAW OR IN FACT, INCL UDING IMPL IED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE. PureAiro's total liability, regardless
of nature of claim shall not exceed original purchase price of the product if a product or component is
replaced while under warranty, the applicable warranty period shall not be extended beyond the original
warranty time period.
LIMITED WARRANTY
All warranty benefits apply to the original owner only. Warranty cannot be transferred or
assigned.
1 YEAR (FROM DATE OF PURCHASE):
PureAiro warrants the dehumidifier will operate
free of defects in workmanship and materials. At it's discretion, PureAiro will repair or
replace any malfunctioning components, free of charge (excluding transportation costs)
3 YEARS (FROM DATE OF PURCHASE):
PureAiro warrants the refrigeration circuit
(compressor, condenser and
evaporator) will operate free of defects in material or
workmanship. At it's
discretion, PureAiro will replace defective parts,including factory labor
or refrigerant. This does not include transportation.
5 YEARS (FROM DATE OF PURCHASE):
PureAiro warrants the compressor, condenser,
and evaporator will operate free
of any defects in material or workmanship. At it's
discretion, PureAiro will repair or replace the defective parts. This does not
include labor,
transportation, or refrigerant.
CUSTOMER RESPONSIBILITIES:
In order to take advantage of the warranty service, the
customer must do the
following:
Customer must provide normal care and maintenance (including, but not limited to
cleaning filters, coils and pumps)
If customer cannot return unit to certified repair center, all costs associated with freight
shipment are borne by the
customer. In addition, all duties related to freight shipments,
including but not limited to palletizing, wrapping, labeling,and pickup are associated with
customer.
If shipped, customer is responsible for all risk of loss or damage.
PUREAIRO WARRANTY STEPS:
Once receive the goods customers must log in www.pureairo.com to fill out the warranty
Registration form and submit to PureAiro company. We will receive your purchasing and
installation information and save it.
If no warranty registration is sent to us, warranty period will begin the day the shipment
left the warehouse. Please be sure to record serial # and date of installation. You will
need this information to receive the RA number.
If warranty service is necessary, customers must contact PureAiro Tech Support by
[email protected] or local technical service phone to receive a Return Authorization
(RA number). Once an RA has been issued, customers should bring the unit to a certified
repair center. PureAiro wil arrange the shipping to bring the unit back to the Alorair
warehouse (at the
expense of the customers) if customers are not available.
After the unit has been received by PureAiro (whether at a repair center or the
warehouse), PureAiro will have an initial
inspection. If it is determined to be invalid
warranty claim (see exclusions below), customers have to pay for all
associated repair
costs and shipping costs for units repair.
Customers can pick up the unit after repair at their own expense for shipping. Units will
have a rigorous testing before
sending it back to customers.
If the unit can no longer be fixed , and it is in the warranty period and determined to be
valid claim, we will ship the
customer a new unit within the same year warranty from the
date of replacement.
After parts are repaired or replaced by PureAiro, the original warranty period continues
to apply until it meets its deadline.No extensions to the original warranty period.
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Removal and re-installation of unit is the sole responsibility of owner.
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The foregoing shall constitute the total liability of seller in the case of defective performance of all or any
of the equipment or services provided to buyer. buyer agrees to accept and hereby accepts the foregoing
as the sole and exclusive remedy for any breach or alleged breach of warranty by seller.
Any dishonesty or fraud in connection with PureAiro warranty thoroughly voids all warranty policies.
PureAiro expressly reserves the right to pursue legal action in the event of dishonesty, fraud, or
attempted fraud.
