WARRANTY
Pulsar Products Inc. Limited 1 Year Warranty:
From the date of original purchase, Pulsar Products Inc. warrants to the original purchaser that each portable generator
sold, shall be free from defect in material and workmanship for the items and time period set forth below. Pulsar Products
Inc., at its discretion, agrees to repair or replace any defective part that upon examination, inspection, and testing by
a Pulsar Products Inc. authorized service dealer, is found to be defective within the original warranty period. Pulsar
Products Inc. will also decide upon the use of new or rebuilt parts or comparable product. Any part or product that is replaced
will be retained by Pulsar Products Inc.. This warranty period shall not be extended and any repaired product shall be
warranted for the remaining period of the original warranty. The consumer is responsible, and shall prepay all transportation
costs, including returning items to the factory or warehouse. This warranty is non-transferable and proof of purchase must
be presented for requesting warranty service. If a proof-of-purchase receipt is not provided, the product’s shipping date by
the manufacturer will be used to determine the warranty period.
Length of Warranty:
Personal use applications of this portable generator are warranted for one (1) year which ever comes first.
Proof of purchase and of maintenance must be provided.
• Year 1 - Limited coverage on generator engine and alternator components parts and labor.
“Personal use” means personal residential household use or recreational use by the retail consumer. “Commercial use”
means all other uses including commercial, construction, or other income producing purposes. Once a generator has been
used for commercial purposes, it shall thereafter be considered as a “commercial use” generator for the purposes of this
warranty. Any portable generator used for commercial use, as rental equipment or for the purpose of primary power in place
of utility, will not be covered under this warranty.
Consumer Responsibilities:
• Consumer is responsible for carefully reading and following all instructions in the owner’s manual. Any product that is
damaged due to misuse or abuse will not be covered by this warranty.
• Consumer is responsible for all transportation costs to an authorized Pulsar Products Inc. Service Center. Unless
otherwise requested, ground shipping will be applied for part shipment and customer will pay any additional charges for
expedited shipments.
• Consumer is responsible for labor costs associated with warranted repairs twelve (12) months after the purchase date.
Consumer is responsible for maintaining generator as specified in the owner’s manual. Documentation of this
Labor rates will only be based on normal working hours.
•
maintenance may be required to cover warranty requests.
• Consumer is responsible for presenting any problems with the generator to an authorized Pulsar Products Inc.
Service Center as soon as the problem exists. Warranted repairs will be completed in a reasonable period of time, not
to exceed 30 days.
2
3
