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A-5. Pinpad (KeyU)

CODE

ERROR DESCRIPTION

CORRECTIVE ACTION

ES001
ES002
ES003

Rx (FIFO) Signal Error
Rx (OVERRUN) Error
Rx Error (ETC)

ES004

Port Open Error

The connection between the MCU and the
communication port is not established. Please
check the connection between MCU and the
PC. If problem persists, replace the cable or
MCU board

ES005
ES006
ES007
ES008
ES009
ES010
ES011
ES012
ES013
ES014
ES015
ES016
ES017
ES018
ES019
ES020
ES021
ES022
ES023
ES024
ES025
ES026
ES027

SP Application Error
Idle Processing Error
Retry Open Command
Work Key Length Error (only 32bytes)
MKey1 Length Error (only 32bytes)
MKey2 Length Error (only 32bytes)
MAC Master Key Length Error
SP Undefined Command Received
Init Error
Init Error
Init Error
Ready Pad Error
PinBlock Error
Normal Key Error
Internal Error (MAC)
Internal Error (MAC)
SP Step Error
Account Length Error (12bytes)
SP Step Error
SP Step Error
Normal Mode (Key) Error
Normal Mode (Key) Error
Normal Mode (Key) Error

Software error. Please contact the
manufacturer if these error happen.

ES028
ES029
ES032
ES030
ES031
ES033

Send Data Timeout (Command)
Recevie BCC Timeout
Recevie BCC Timeout
STX Timeout
ETX Timeout
ETX Timeout

Check the connection of the device cable. If
problem persist replace the device, cable or
port.

ES411
ES412

ES413
ES414
ES415
ES416
ES417

Command Parameter Error
Interval Time between PIN inputting less than
limitation
Length of Command Error
Command Missing End Parameter 03h
Command should wait some time before
execute
Invalid Command

Hardware error. Please contact the
manufacturer if these error happen.

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Summary of Contents for SiriUs-I

Page 1: ...1 141 SiriUs I User Manual Operating Manual HW Maintenance Manual 1997 2020 PULOON Technology Inc All Rights Reserved...

Page 2: ...Switching Processor Company 18 2 1 9 Nation 18 2 1 10 Language 19 2 1 11 Communication Type 19 2 1 12 ADA 20 2 1 12 1 ADA Permit 20 2 1 13 Data Time 21 2 1 13 1 Data Time Set 22 2 1 13 2 Sync Host Tim...

Page 3: ...2 3 7 2 Amount Range Display 40 2 3 8 Surcharge 41 2 3 8 1 Surcharge Set 41 2 3 8 3 Surcharge Amount 42 2 3 8 4 Surcharge Percent 43 2 3 8 5 Surcharge Use 43 2 3 8 6 BIN List 44 2 3 8 6 1 BIN List En...

Page 4: ...imeout 64 2 4 2 Phone No 64 2 4 3 Redundancy Server 65 2 4 4 TCPIP Set 65 2 4 4 1 Server URL or IP 66 2 4 4 2 ATM IP 68 2 4 4 3 TCP IP Option 68 2 4 4 3 1 TCP Length 69 2 4 4 3 2 TCP Type 69 2 4 4 4 T...

Page 5: ...r Detail 84 2 6 3 1 View All 85 2 6 3 2 Search 86 2 7 System Mode Menu 88 2 7 1 Version 88 2 7 2 Setup Print 88 2 7 3 EJ Delete 89 2 7 4 Printer Test 89 2 7 5 CDM Test 90 2 7 6 MS C R Test 90 2 7 7 Ke...

Page 6: ...ction Maintenance mode can be entered from transaction or error standby by using keypad pressing Clear Enter 1 2 3 Inserting Password to enter Maintenance Mode Screen Contents Insert default password...

Page 7: ...setting O O X EJ Delete Electronic journal initialization O O X Diagnostics device test O O X Error View Check print of Error information O O X Error Detail Detailed Error information check O O X 3 Ho...

Page 8: ...n button is hidden and the option is disabled Operation Main of Maintenance Mode Customer Setup and Device Reset buttons will be shown by the customer setup password Customer Setup System Setup and De...

Page 9: ...9 141 System Setup Sub name is shown at the right top corner Host Setup Sub name is shown at the right top corner If the network setting is Modem Phone No button will be shown...

Page 10: ...ner Transaction Setup Sub name is shown at the right top corner If the network setting is TCP IP the TCPIP Set button will be shown If not Modem Set button will be shown Setup ATM Menu If the switchin...

Page 11: ...11 141 TCPIP Set Menu...

Page 12: ...12 141 Modem Set Menu...

Page 13: ...nd Number buttons to enter the ID 2 Press OK button to save and exit 3 Press Exit button to exit without saving 2 1 2 Routing ID Location Host Setup Routing ID Screen Contents Setting the obtained Rou...

Page 14: ...ial Number 1 Use Clear Character and Number buttons to enter the number 2 Press OK button to save and exit 3 Press Exit button to exit without saving 2 1 4 Denomination Location Cash Menu Denomination...

Page 15: ...Menu Denomination Denom List Screen Contents 1 Choose the menu corresponds to number of denomination by Next button 2 Set denom value for the amount of each denomination 3 Press OK button to save and...

Page 16: ...Set the denom value 3 Press OK button to save and exit 4 Press Exit button to exit without saving 2 1 5 Receipt Printer Type Location Transaction Setup Setup ATM Printer Type Screen Contents Setting t...

Page 17: ...eader type supported by the ATM 1 is default 2 Press OK button to save and exit 3 Press Exit button to exit without saving 2 1 7 CDM Type Location Transaction Setup Setup ATM CDM Type Screen Contents...

Page 18: ...Choose the processor from the list for transaction 2 Press OK button to save and exit 3 Press Exit button to exit without saving 2 1 9 Nation Location Transaction Setup Setup ATM Nation Screen Conten...

Page 19: ...and exit 3 Press Exit button to exit without saving Currently English is default and Spanish is option 2 1 11 Communication Type Location Transaction Setup Setup ATM Next Communication Type Screen Co...

Page 20: ...ed H W ADA Permit button will be shown SIriUs I H W S W ADA SiriUs II S W ADA only 2 1 12 1 ADA Permit Location Transaction Setup Setup ATM Next ADA S W ADA Permit Screen Contents Setting the usage of...

Page 21: ...ents Setting the usage of HW ADA 1 Enable Disable ADA status 2 Press OK button to save and exit 3 Press Exit button to exit without saving 2 1 13 Data Time Location Host Setup Date Time Screen Content...

Page 22: ...o save and exit 3 Press Exit button to exit without saving 3 Press Exit button to exit without saving 2 1 13 2 Sync Host Time Location Host Setup Date Time Sync Host Time Screen Contents Setting the u...

Page 23: ...button 3 Insert new password again and press ENTER key or OK button 4 Press Exit button to exit without saving 2 1 14 2 Change System Password Location System Setup Password Screen Contents Changing...

Page 24: ...ER key or OK button 2 Insert new password and press ENTER key or OK button 3 Insert new password again and press ENTER key or OK button 4 Press Exit button to exit without saving 2 1 14 4 EPP Password...

Page 25: ...25 141 Screen Contents 2 If the password is default a warning message will be shown 3 Select password type...

Page 26: ...ents 4 Insert old password and press ENTER key or OK button 5 Insert new password and press ENTER key or OK button 6 Insert new password again and press ENTER key or OK button 7 Press Exit button to e...

Page 27: ...Add Cash Screen Contents Add cash or clear cassette 1 Choose the box and denomination 2 Enter the amount and press Apply button The inserted amount will be sent to the host and a receipt will be prin...

Page 28: ...tup Settlement Screen Contents Trial Close Total amounts are sent to the Host and a receipt will be printed The registered amounts are not deleted Day Close Total amounts are sent to the Host and a re...

Page 29: ...29 141 Screen Contents Trial CST A receipt will be printed The registered amounts are not deleted Clear CST A receipt will be printed The registered amounts will be deleted...

Page 30: ...receipt by selection and Disable to print automatically 2 Press OK button to save and exit 3 Press Exit button to exit without saving 2 3 2 Out of Paper Location Transaction Setup Setup ATM Next Out O...

Page 31: ...balance before withdraw and transfer transaction 2 Press OK button to save and exit 3 Press Exit button to exit without saving 2 3 4 Balance Display Location Transaction Setup Setup ATM Next 2 times B...

Page 32: ...for display items on the transaction standby screen 2 3 5 1 Count Image Location Transaction Setup Setup ATM Next 3 times Idle Display Image Count Screen Contents Setting the count of image 1 Setting...

Page 33: ...ime display time length for each image 2 Press OK button to save and exit 3 Press Exit button to exit without saving 2 3 5 3 Image Upload Location Transaction Setup Setup ATM Next 3 times Idle Display...

Page 34: ...transaction Setting 2 3 6 1 Fallback Option Location Customer Setup Next EMV Fallback Option Screen Contents Setting the usage of fallback option 1 Enable or disable to accept MS Transaction 2 Press...

Page 35: ...to select the common AID automatically 2 Press OK button to save and exit 3 Press Exit button to exit without saving 2 3 6 3 Magnetic Stripe Permit Location Customer Setup Next EMV MagStrip Permit Scr...

Page 36: ...enu 2 3 6 4 1 Enable Disable checking Default BIN Location Customer Setup Next EMV BIN Option Default BIN List Enable Disable Screen Contents Setting the usage of default BIN 1 Enable or disable to ch...

Page 37: ...n 1 To add new one insert AID BIN code 4 digit and press Add button 2 To delete one insert AID bin code and press Delete button 2 3 6 4 3 Uploading Default BIN List File Location Customer Setup Next E...

Page 38: ...N 1 Enable or disable to check the extra BIN 2 Press OK button to save and exit 3 Press Exit button to exit without saving 2 3 6 4 5 Searching Extra BIN Location Customer Setup Next EMV BIN Option Sea...

Page 39: ...ion Extra BIN List File Upload Screen Contents Extra BIN list file will be copied from SD card or USB memory to the internal storage 2 3 7 Amount Range Location Customer Setup Next Amount Range Screen...

Page 40: ...ange 2 Press OK button to save and exit 3 Press Exit button to exit without saving 2 3 7 2 Amount Range Display Location Customer Setup Next Amount Range Enable Disable Screen Contents Setting the usa...

Page 41: ...ents Setting for Surcharge 2 3 8 1 Surcharge Set Location Customer Setup Next 2 times Surcharge Mode Surcharge Set Screen Contents Setting the usage of surcharge 1 Enable or disable Setting for surcha...

Page 42: ...t the owner of surcharge 2 Press OK button to save and exit 3 Press Exit button to exit without saving 2 3 8 3 Surcharge Amount Location Customer Setup Next 2 times Surcharge Mode Fee Amount Screen Co...

Page 43: ...t button to exit without saving 2 3 8 5 Surcharge Use Location Customer Setup Next 2 times Surcharge Mode Use Screen Contents Setting the usage of surcharge 1 Set priority of surcharge 2 Press OK butt...

Page 44: ...Choose sub menu 2 3 8 6 1 BIN List Enable Disable Location Customer Setup Next 2 times Surcharge Mode No Surcharge Bin List Bin List Enable Disable Screen Contents Setting the usage of bin list 1 Enab...

Page 45: ...dd or Delete bin list 1 To add new one insert bin code 6 digit and press Add button 2 To delete one insert bin code and press Delete button 2 3 8 6 3 BIN List File Upload Location Customer Setup Next...

Page 46: ...ontents Menu for coupon function setting 2 3 9 1 Coupon Message Location Customer Setup Coupon Message Screen Contents Setting coupon messages 1 Insert messages to print on receipt 2 Press OK button t...

Page 47: ...ing for number of messages to print 2 Press OK button to save and exit 3 Press Exit button to exit without saving 2 3 10 Max Amount Location Customer Setup Next Max Amount Screen Contents Setting the...

Page 48: ...d exit 3 Press Exit button to exit without saving 2 3 12 Welcome Message Location Transaction Setup Welcome Message Screen Contents Changing messages to display and print 1 Insert desired messages to...

Page 49: ...49 141 2 3 13 Background Image Upload Location Transaction Setup Setup ATM Background Upload Screen Contents Applying the desired background image...

Page 50: ...Download Screen Contents Applying new AP software 2 3 15 Reboot Time Location Transaction Setup Setup ATM Next Reboot Time Screen Contents Setting the rebooting time 1 Insert the reboot time 2 Press...

Page 51: ...to save and exit 3 Press Exit button to exit without saving 2 3 17 Config Copy Location Transaction Setup Setup ATM Next 3 times Config Copy To SD Card Screen Contents Copying ATM config information t...

Page 52: ...to the slot and then press Bill Dat Copy to SD Card 2 If SD Card not exist an error message will be display like left Else Copy Success message will be displayed 2 3 19 Status Monitoring Location Tran...

Page 53: ...on to save and exit 3 Press Exit button to exit without saving 2 3 21 Printer Option Location Transaction Setup Setup ATM Next 5 times Printer Option Screen Contents Setting Printer Option in case of...

Page 54: ...of returning to the Idle screen after 5 minutes 1 Enable or disable to use 2 Press OK button to save and exit 3 Press Exit button to exit without saving 2 3 23 Monitoring Location Host Setup Monitorin...

Page 55: ...rt RMS Server IP and port number 2 Press OK button to save and exit 3 Press Exit button to exit without saving 2 3 23 2 Connecting Test Location Host Setup Monitoring Connection Test Screen Contents T...

Page 56: ...rver 1 Create or Delete Account TID folder of RMS Server 2 Press OK button to save and exit 3 Press Exit button to exit without saving If creating or deleting account is being processed Processing mes...

Page 57: ...without saving If the account TID folder is not created the interval cannot be set 2 3 23 5 Emergency Reset Location Host Setup Monitoring Emergency Reset Screen Contents Emergency Reset It the ATM i...

Page 58: ...4 1 Modem Set Location Transaction Setup Modem Set This menu will be shown in case of MODEM only Screen Contents Setting menu for Modem transfer 2 4 1 1 Sound Location Transaction Setup Modem Set Sou...

Page 59: ...59 141 2 4 1 2 Baudrate Location Transaction Setup Modem Set Baudrate Screen Contents Transfer rate setting 2 4 1 3 Status Location Transaction Setup Modem Set Status Screen Contents Status check...

Page 60: ...Transaction Setup Modem Set Predialing Screen Contents Setting for use of Pre dialing during transaction 2 4 1 5 Timeout Location Transaction Setup Modem Set Timeout Screen Contents Setting the timeo...

Page 61: ...out Screen Contents Reviewing the timeout values 2 4 1 5 2 Dial Timeout Screen Contents Setting the timeout of dialing 1 Enter desired timeout value 2 Press OK button to save and exit 3 Press Exit but...

Page 62: ...ter desired timeout value 2 Press OK button to save and exit 3 Press Exit button to exit without saving 2 4 1 5 4 ACK Timeout Screen Contents Setting the timeout of ACK 1 Enter desired timeout value 2...

Page 63: ...ter desired timeout value 2 Press OK button to save and exit 3 Press Exit button to exit without saving 2 4 1 5 6 ETX Timeout Screen Contents Setting the timeout of ETX 1 Enter desired timeout value 2...

Page 64: ...EOT 1 Enter desired timeout value 2 Press OK button to save and exit 3 Press Exit button to exit without saving 2 4 2 Phone No Location Host Setup Phone No This menu will be shown in case of MODEM onl...

Page 65: ...rver This menu will be shown in case of TCP IP only Screen Contents Setting the usage of redundancy server 2 4 4 TCPIP Set Location Transaction Setup TCPIP Set This menu will be shown in case of TCP I...

Page 66: ...ption is not selected 2 4 4 1 Server URL or IP Location Transaction Setup TCPIP Set Server URL or IP This menu will be shown in case of TCP IP only Screen Contents If the Redundancy server option is e...

Page 67: ...1 Insert the server URL and port number 2 Press OK button to save and exit 3 Press Exit button to exit without saving If URL function is Disabled then Host server IP address and Port must be set 1 In...

Page 68: ...ation Port 1 Insert the ATM IP subnet mask gateway and DNS 2 Press OK button to save and exit 3 Press Exit button to exit without saving If DHCP option is enabled all information are inserted automati...

Page 69: ...Inclusive or Exclusive to use 2 Press OK button to save and exit 3 Press Exit button to exit without saving 2 4 4 3 2 TCP Type Screen Contents 1 Server or Client to use 2 Press OK button to save and e...

Page 70: ...70 141 2 4 4 4 TCP IP Timeout Location Transaction Setup TCPIP Set Timeout Screen Contents Choose menu to change 2 4 4 4 1 View Timeout Screen Contents Reviewing the timeout values...

Page 71: ...st 1 Enter desired timeout value 2 Press OK button to save and exit 3 Press Exit button to exit without saving 2 4 4 4 3 Send Timeout Screen Contents Setting the timeout of sending message to the Host...

Page 72: ...Enter desired timeout value 2 Press OK button to save and exit 3 Press Exit button to exit without saving 2 4 4 4 5 ETX Timeout Screen Contents Setting the timeout of receiving ETX End Of Text field 1...

Page 73: ...ble the DHCP option 2 Press OK button to save and exit 3 Press Exit button to exit without saving 2 4 4 6 SSL TLS Location Transaction Setup TCPIP Set SSL TLS Screen Contents Setting the usage of SSL...

Page 74: ...URL option 2 Press OK button to save and exit 3 Press Exit button to exit without saving 2 4 5 Message Type Location Transaction Setup Setup ATM Next 4 times Message Type Screen Contents Setting the...

Page 75: ...imes ENQ Check Screen Contents If enabled the AP will check the ENQ ENQuiry field of received message 2 4 7 EOT Check Location Transaction Setup Setup ATM Next 3 times EOT Check Screen Contents If ena...

Page 76: ...ter A Location Host Setup Key Management Insert Master A Before doing this you d better changing EPP password 1 and 2 To entering this menu you must enter EPP password 1 and 2 Screen Contents Select M...

Page 77: ...B Location Host Setup Key Management Insert Master B Before doing this you d better to change EPP password 1 and 2 To entering this menu you must enter EPP password 1 and 2 Screen Contents Insert the...

Page 78: ...2 6 1 E Journal Location Customer Setup E Journal Screen Contents Choose sub menu 2 6 1 1 View All Location Customer Setup E Journal View All Screen Contents In this menu you can view check print and...

Page 79: ...79 141 Screen Contents Save If SD card or USB memory exists electronic journal data will be copied Print Current Print currently displayed All data Print all data...

Page 80: ...Print Current All data Detail Print detailed contents Simple Print simply 2 6 1 2 Search by Date Location Customer Setup E Journal Search by Date Screen Contents Electronic journal contents can be vi...

Page 81: ...ntents 2 6 1 3 Save Specific Month Data Location Customer Setup E Journal Search Screen Contents Save specific month s data to a SD card WAIT Searching data FAILED No SD card inserted or copy failed D...

Page 82: ...82 141 Screen Contents...

Page 83: ...83 141 2 6 1 4 Search by Sequence Number Location Customer Setup E Journal Search by Sequence No Screen Contents Electronic journal contents can be viewed by specific sequence number...

Page 84: ...Error View Location System Setup Error View Screen Contents Menu that shows error codes by different module type and contents 2 6 3 Error Detail Location System Setup Error Detail Screen Contents Cho...

Page 85: ...85 141 2 6 3 1 View All Location System Setup Error Detail View all Screen Contents Menu that shows past errors by time periods Print...

Page 86: ...Screen Contents Save If SD card or USB memory exists error journal data will be copied 2 6 3 2 Search Location System Setup Error Detail Search Screen Contents Error contents can be viewed by specifi...

Page 87: ...87 141 Screen Contents...

Page 88: ...Menu 2 7 1 Version Location System Setup Version Screen Contents Menu that shows the S W and device versions 2 7 2 Setup Print Location System Setup Setup Print Screen Contents Menu that can print AT...

Page 89: ...contents of electronic journal If Yes button is pressed all E Journal data will be deleted 2 7 4 Printer Test Location System Setup Diagnostics Print Test Screen Contents Menu that can test the Receip...

Page 90: ...te 2 Press Count button to insert test dispensing count 3 Press Test button 4 Any character or number will be displayed in Status and Result field 5 Press Exit to stop 2 7 6 MS C R Test Location Syste...

Page 91: ...ction key and number on pinpad 2 Any character or number will be displayed in the Pressed key field 3 Press CANCEL to exit 2 7 8 Modem Test Location System Setup Diagnostics Modem Test Screen Contents...

Page 92: ...on 2 Any message will be displayed in the Result field 3 Press Exit to stop 2 7 10 IC C R Test Location System Setup Diagnostics IC C R Test Screen Contents Menu that can test the IC Card Reader 1 Ins...

Page 93: ...93 141 2 8 ETC 2 8 1 Initialize Reset Location Device Reset Screen Contents 2 8 2 Select CDM Type If the OS is changed or updated by using SD Card the CDM type must be selected Screen Contents...

Page 94: ...102 3 3 6 Check for Abnormality in COM Port 103 3 3 7 Check point when screen looks abnormal 104 3 4 Bill Dispenser LCDM 105 3 4 1 To refill cassette with cash 105 3 4 2 Fix Dispenser Error 106 Resto...

Page 95: ...95 141 1 External Features Figure 1 Layout of PL MU101T Front View...

Page 96: ...96 141 1 1 Internal Features Figure 2 Layout of PL MU101T Door Open...

Page 97: ...mm Standard KEYPAD PCI Compliant ADA Compliant CARD READER Dip Style EMV Level 1 2 DISPENSER LCDM 1000 2000 notes ECDM 2000 4000 6000 notes CASSETTES 1 to 3 LOCK Dial Lock E Lock Cencon SNG COMMUNICAT...

Page 98: ...41 3 H W Operation and Maintenance 3 1 SYSTEM POWER 1 Turn on the Power Switch Turn on Power Switch of SMPS To turn off the system power and turn off the power switch of SMPS Figure 3 Power Switch of...

Page 99: ...99 141 3 2 System Block Diagram Figure 4 Block Diagram...

Page 100: ...r CDM COM6 Card Reader C R COM7 Reserved COM1 Debug 3 3 2 ETC Parts Port Power I O IN J12 10Pin Connector Lower Door Switch I O OUT J13 8Pin Connector EPP Flicker ATM_Logo Flicker 5V OUT J9 KEYPAD Pow...

Page 101: ...ntrol Unit You will find a slot in which you can plug the SD card as shown on the pictures 3 3 4 How to Load Upgrade the Software 1 Turn off the ATM 2 Insert the SD Card 3 Turn on the ATM 4 If you get...

Page 102: ...of Electric Power LED18 12V Power ON LED1 5V Power ON LED19 3 3V Power ON 12V 5V External Power Voltage check Check for the voltage with tester 1 EC15 check on both ends 3 3V 2 EC13 check on both ends...

Page 103: ...heck for Abnormality in COM Port Check for Abnormality in COM Port using LOOPBACK JIG Run CH6410 COMTEST P G Choose ALL START Port to be Test COM5 Execute Normal R D color flicker Red Blue Faulty No c...

Page 104: ...104 141 3 3 7 Check point when screen looks abnormal 1 Check for the damage to J2 LCD Inverter connecter 2 Check for connection on LCD cable Figure 7 LCD Controller Board...

Page 105: ...cover up to open the cassette Pull the Handle forward and secure it 4 Inside the cassett press the pusher switch and pullto the front of cassette secure it on the hook 5 Place the cash inside the cass...

Page 106: ...heck for anything that may be blocking the path 3 Check for the path on the dispenser for anything in the path In case of a Jam remove the object in the following way Restoring jam 1 Pull the handle f...

Page 107: ...until it clicks 3 5 2 In case of card reader error 1 Check the power switch and data cable connection Both data and 12V power are connected by a single cable check 12V power and COM6 Port check for a...

Page 108: ...I3 0 1 When power is provided normally Buzzer will sound 2 Check the power and data cable connection check the PC Comport and Cable connection Keypad Cable consists of COM2 RJ45 Molex5264 02 Figure 13...

Page 109: ...connection 5V 2Pin Embedded Board 12V 4Pin Card Reader Embedded Board 24V 6Pin Cash Dispenser Receipt Printer Input Voltage Range AC90V 264V Output Voltage Range DC 11 4V 12 6V 23 5V 26 5V 4 75V 5 25V...

Page 110: ...unit 1 Feed Cut button Print self test page keep pressing the FEED button while turning on the power for 1s the printer will print the self test page Feed paper under normal conditions press the FEED...

Page 111: ...top cover module can be opened for maintenance work such as clear jammed paper jam clean the print head platen rollers 3 Power switch Press O to turn off the power or press to turn on the power 4 Err...

Page 112: ...the specification of paper roll is in conformity with requirements of printer 1 Turn on the power and then place the paper head in the paper feeding path as shown Figure 16 Paper loading 2 When the pa...

Page 113: ...paper roll ID does not match the printer Replace paper roll The printer can t feed paper Automatically Paper head is irregular Trim the paper head according to requirements Paper jams Remove jammed p...

Page 114: ...in cutter path contact with SNBC or your local distributor The cutter is broken Check if there are sundries in cutter path contact with SNBC or your local distributor Printing data is lost and no prin...

Page 115: ...r does not Work after receiving commands Printer is in error status The communication cable is not connected well Interface setting is wrong Remove the errors Make sure the communication cable is conn...

Page 116: ...116 141 3 9 Open Security Door Electronic Lock Factory Default Password The default electronic lock password is To open 123456 To close Open Close Figure 19 Electronic Lock...

Page 117: ...ssword 1 Press then the red light will be on 2 Press red button Located inside the cabinet behind the lock Figure 20 Inside the cabinet 3 Set new password number e g 1234 then press then the blue or g...

Page 118: ...118 141 4 Installation space Figure 21 Installation space 1 Plan view...

Page 119: ...119 141 Figure 22 Installation space 2 Side view...

Page 120: ...120 141 5 PL MU101T Dimension Figure 23 Dimension of PL MU101T...

Page 121: ...Please refer to CDM maintenance manual CS020 CS021 CS022 CS023 CS024 CS025 CS026 Data Receive Error NAK Retry Timeout Error Command Send Retry Timeout Error Receive data BCC Error Receive data SOH Ti...

Page 122: ...ror SOL Sensor1 Error BOX0 Set Sensor1 Error BOX1 Set Sensor1 Error CHK3 Set Sensor1 Error CHK4 Set Sensor1 Error Near End Sensor1 Reject Sensor1 Reset the machine If problems persist please contact t...

Page 123: ...x Pickup Error RecvData ETX Retry Over A 3 CDM ECDM 2K 4K CODE ERROR DESCRIPTION CORRECTIVE ACTION C4101 C4102 C4103 C4104 C4109 LSR RX FIFO Error LSR RX OVERRUN Error Default Error Port Error Port Er...

Page 124: ...l before start Detecting trouble of solenoid operation before dispense Detecting trouble in motor or slit sensor before dispense Detecting no cassette0 requested to dispense banknotes Detecting Near E...

Page 125: ...5 C5107 C5106 C5120 C5121 C5122 C5123 C5124 C5125 C5126 Invalid command Invalid command Undefined command error Undefined command error Note position error Command processing Data receive timeout retr...

Page 126: ...re Start or for Operation Failed to Calibrate Sensors More Banknotes than the Requested are Dispensed Dispensing is Not Terminated within 90 Seconds Recognizing Abnormal Command Recognizing Abnormal P...

Page 127: ...t Sensor is Always Off Check3_Right Sensor is Always Off Cassette3 Sensor is Always Off Check4_Left Sensor is Always Off Check4_Right Sensor is Always Off Cassette4 Sensor is Always Off Banknote Pick...

Page 128: ...witches Different between Type of Cassette2 Set to Main Body Control Board and Type of Cash Cassette2 by Dip Switches Different between Type of Cassette3 Set to Main Body Control Board and Type of Cas...

Page 129: ...and Received Init Error Init Error Init Error Ready Pad Error PinBlock Error Normal Key Error Internal Error MAC Internal Error MAC SP Step Error Account Length Error 12bytes SP Step Error SP Step Err...

Page 130: ...be Fixed on device correctly Random Code Invalid Key Authenticated Error Function does not be activated New administrator password is equal to default value of factory Has to entry administrator pass...

Page 131: ...ease contact the manufacturer if these error happen EZ528 EZ529 EZ532 EZ530 EZ531 EZ533 Send Data Timeout Command Recevie BCC Timeout Recevie BCC Timeout STX Timeout ETX Timeout ETX Timeout Check the...

Page 132: ...FS003 FS015 FS004 FS005 FS006 FS016 FS007 FS017 FS008 FS018 FS009 FS019 FS021 FS010 FS011 FS012 FS020 GS001 GS009 GS002 GS010 GS003 GS011 Watchdog DLL Load Error Watchdog DLL Load Error Undefined Appl...

Page 133: ...ve Poll Timeout Receive Frame Timeout Receive Frame Timeout Receive Frame Retry Over Port Open Error Check the connection of the device cable If problem persists replace the device cable or port WS005...

Page 134: ...set the machine If problems persist please contact the service provider IS019 IS020 IS021 IS022 IS023 IS024 IS025 IS026 IS300 IS301 IS302 IS303 IS304 IS305 IS306 IS307 IS308 IS30A IS30B IS30C IS30D IS...

Page 135: ...laced PS015 Feed Jam Error Please remove the paper jam and press reset PS016 Received Timeout Check the connection of the Printer cable If problem persists replace the Printer cable or the port PS017...

Page 136: ...nd Response Error Double Work Error TTS Stop Error Response Error Undefined Application Command Response Timeout Software error Reset the machine If problems persist please contact the manufacturer A...

Page 137: ...DataSend STD TLS Out of Case Error DataSend VISA2 TLS ELAN Send Data Error VISA2 TLS ELAN Recv ACK Error VISA2 TLS ELAN Send ACK Error VISA2 TLS ELAN Recv Data Error VISA2 TLS ELAN Send ACK Error VIS...

Page 138: ...A2 TCP IP Recv Data Error VISA2 TCP IP Recv EOT Error VISA2 TCP IP WANT_WRITE Error ACK1 VISA2 TCP IP CONN_RESET Error ACK1 VISA2 TCP IP SEND_FAILED Error ACK1 VISA2 TCP IP UNKNOWN_HOST Error ACK1 VIS...

Page 139: ...ct the service provider MS018 MS019 MS020 MS021 MS022 MS023 MS024 MS025 MS026 ACK Timeout STX Timeout ETX Timeout BCC Timeout EOT Timeout Disconnect Response ETX Disconnect EOT Disconnect Unknown Erro...

Page 140: ...A020 Sequence Number Length Error Sequence Number is not matched At the end of SEQ Number field FS 0x1b dose not exist Cancel Receive Error Cancel Receive MAC Error Cancel MAC Calculating Error Reset...

Page 141: ...an Message Receive Timeout Tran Message Receive MAC Error Tran Message MAC Calculating Error CA012 Pickup Error Check and see if there are bills in the cassette Reset the machine If problems persist p...

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