(Image) 0A1 Watch Operation Guide 0
Document Version V1.0
Operating instructions
10
4.
After-sales policy
4.1
Free warranty service
Shenzhen Purdue Technology Co., Ltd. promises to provide free product warranty
service within the effective warranty period of the product (the warranty period of different
parts of the product may be different, see the Warranty Period Table of Main Parts for
details) from the date of product activation under the following conditions, and customers
do not need to pay after-sales service fees.In the case of exceeding the warranty period or
not belonging to the free product warranty service, a certain fee shall be charged
according to the normal price. Please contact the after-sales service hotline of the official
website for product maintenance.
The free warranty service must meet the following conditions:
The self-purchased products are normally used within the specified product
warranty period, and there are non-artificial quality problems.
There is no unauthorized disassembly of the machine, no modification or
installation guided by the official instructions, and other non-man-made
faults.
The product serial number, factory label and other marks shall be free of
signs of tearing or alteration.
Provide valid proof of purchase, documents and order number.
The damaged spare parts replaced during the free warranty period belong
to Purdue Technology and shall be sent back according to the requirements
of Purdue Technology, otherwise Purdue Technology has the right not to
provide free warranty service.
The following situations are not included in the free product warranty service:
Quality problems caused by collision, burning, artificial modification and
foreign matter (water, oil, sand, etc.) caused by non-product quality
problems.
Damage caused by unauthorized modification, disassembly and shell
opening under the guidance of unofficial instructions.
Damage caused by incorrect installation, use, operation and storage not in
accordance with the instructions.
Damage caused by assembly repaired by the customer without official
instruction.
Damage caused by circuit modification and improper use of batteries under
the guidance of unofficial instructions.
Damage caused by use in excess of the safe load.
Damage caused by insufficient discharge when the battery is insufficient or
when the battery with quality problems is used.
Due to the customer's own reasons, they need secondary on-site
deployment or installation and commissioning services.
