Specifications
17
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WARRANTY
LIMITATION OF LIABILITY.
EXCLUSIONS
Prowinch guarantees for 3 years from the date of purchase, the operation of this product against any defect in the
materials and workmanship used for its manufacture. Our Warranty includes repair or replacement of components at
no charge to the customer, including workforce.
Prowinch undertakes to deliver the product within a period of no more than 30 days from
the date of receipt of the same in our service workshops. Will not assume responsibility
any in case of delay in service due to force majeure.
THIS WARRANTY WILL NOT BE VALID UNDER THE FOLLOWING CONDITIONS
1.
All guarantees are given in our facilities.
2.
In the event a technical site visit is requested, it will always be canceled by the client, regardless of
whether services are performed at no cost covered by the guarantee. I know understands as a technical
visit to the field the costs involved in the transfer of personnel, transportation, fuel, food, accommodation,
overtime, etc.
3.
This warranty does not cover consequential damages, caused by the stoppage of the equipment
under review, It does not cover costs of moving the equipment, dismantling, transfer of personnel, lost
profits, stopped operations or any other cost that could be related to the cessation of operation of a team
whether for any reason or motive.
4.
To make this guarantee effective, it will be necessary:
a) Within the first year, only present the invoice or purchase slip.
b) After the first year, proof of annual maintenance services authorized.
1.
When the use, care, installation and operation of the product has not been in accordance with the
instructions contained in the operation manual and the applicable Standards corresponding to each
team.
2.
Lack of preventive maintenance by the user, as stipulated in the Manual of Equipment Operation and
Maintenance.
3.
Lack of annual preventive maintenance at an authorized Prowinch dealer.
4.
When the product has been used beyond its capacity, abused, beaten, exposed to humidity, wet by
some liquid or corrosive substance, as well as by any other fault attributable to the consumer, improper
use of the equipment, abuse or neglect.
5.
Connection of electrical or electronic components powered by external sources (Red Normal), subject
to potential variations.
6.
When the product has been disassembled, modified or repaired by persons not authorized by Prow-
inch.
7.
When the failure is caused by the normal wear of the parts due to use.
