Protac PRoX-2622 User Manual Download Page 84

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Page: C-1

TROUBLE
SHOOTING

This section outlines the errors that may occur when you operate the
system. It also gives you the suggestions on solving the problems.

Section includes:

Trouble Shooting for Error Messages

Trouble Shooting for POST Code

APPENDIX

Summary of Contents for PRoX-2622

Page 1: ...USER S MANUAL ProX 2622...

Page 2: ...nd setting up the system The information contained in this document is subject to change without any prior notice This manual is copyrighted Nov 2 2000 You may not reproduce or transmit in any form or...

Page 3: ...ctor 2 9 2 9 VGA CRT Connector 2 10 2 10 COM Port Connector 2 11 2 11 RS232 422 485 COM2 Selection 2 12 2 12 Hard Disk Drive Led Indicator 2 13 2 13 Power Led Indicator 2 13 2 14 Reset Button 2 13 2 1...

Page 4: ...The Standard CMOS Setup Menu 5 4 5 4 The BIOS Features Setup Menu 5 9 5 5 Chipset Features Setup 5 13 5 6 Power Management Setup 5 16 5 7 PNP PCI Configuration 5 19 5 8 Load BIOS Defaults 5 21 5 9 Loa...

Page 5: ...Contents Interrupt Map B 3 RTC CMOS RAM Map B 4 Timer DMA Channels Map B 5 I O Memory Map B 6 APPENDIX C TROUBLE SHOOTING Trouble Shooting for Error Messages C 2 Trouble Shooting for POST Codes C 4...

Page 6: ...s you the information for Prox 2622 It also outlines the System specifications Section includes z About This Manual z System Specifications z Safety precautions Experienced users can skip to chapter 2...

Page 7: ...aging this Card Chapter 2 Hardware Configuration This chapter outlines the component locations and their functions In the end of this chapter you will learn how to set the jumpers and how to configure...

Page 8: ...n DIMM socket on board z CACHE Depended on CPU 128K 256KB Cache z REAL TIME CLOCK CALENDAR CMOS data back up from BIOS set or BIOS default Dallas DS 12887 Real Time Clock z BIOS Award Flash BIOS for p...

Page 9: ...72 80 88 96 104 112 120 sec 25 z IDE INTERFACE One IDE port Ultra DMA 33 supports up to two Enhanced IDE devices z FLOPPY DISK DRIVER INTERFACE Support up to two Floppy Disk Drives 3 5 and 5 25 360K...

Page 10: ...ONITORING FUNCTION CPU Temperature Voltage Monitoring function Cooling Fan which includes System fan and CPU Fan z LED INDICATOR System power Hard Disk access LAN Led indicators z BUS SPEED PCI Bus 33...

Page 11: ...gs 1 3 SAFETY PRECAUTIONS Follow the messages below to avoid your systems from damage 1 Keep your system away from static electricity on all occasions 2 Prevent electric shock Don t touch any componen...

Page 12: ...T Helpful information describes the jumper connector settings and component locations Section includes z Jumper Connector Quick Reference Table z Component Locations z Configuration and Jumper setting...

Page 13: ...OM2 RS232 422 485 COM2 Selection JP6 Hard Disk Drive Led Indicator HDD Power Led Indicator PWR Reset Button RST Green Function Button GREEN CPU Fan Connector CPUFAN System Fan Connector SYSFAN Externa...

Page 14: ...1 4 440BX 7 1 3 2 4 1 6 5 1 5 1 Green HDD PWR 3 4 8 910 1112 6 9 1 5 Reset 1 PRINT VGA 5 6 10 11 15 1 1 25 13 14 BIOS 2 1 JP4 1 5 6 2 KB1 1 JP1 1 7 8 2 SYSFAN SPK 1 2 JP6 1 20 19 JP3 1 5 10 6 CPUFAN...

Page 15: ...g or closing the pins The jumper can be combined into sets that called jumper blocks When the jumpers are all in the block you have to put them together to set up the hardware configuration The figure...

Page 16: ...Chapter 2 Hardware Configuration Prox 2622 USER S MANUAL Page 2 5 JUMPER DIAGRAMS JUMPER SETTINGS...

Page 17: ...2 MOUSE CONNECTOR PS2 PS 2 Mouse Connector The pin assignments are as follows PIN ASSIGNMENT 1 MOUSE DATA 2 NC 3 GND 4 VCC 5 MSCLK 6 NC 2 5 KEYBOARD CONNECTOR KBD Keyboard Connector The pin assignmen...

Page 18: ...N led indicator found in LAN connector the green LED indicates power link while the orange LED is used to detect data active transfer signal The pin assignments are as follows PIN ASSIGNMENT 1 TX 2 TX...

Page 19: ...R There are two USB connector found in this board details are shown below USB1 Universal Serial Bus Connector The pin assignments are as follows PIN ASSIGNMENT 1 VCC 2 USBP 3 USBP 4 GND USB2 Universal...

Page 20: ...e Printer to the card you need a cable to connect both DB25 connector and parallel port The pin assignments are as follows PIN ASSIGNMENT PIN ASSIGNMENT 1 STB 14 AUTFE 2 P0 15 ERROR 3 P1 16 INIT 4 P2...

Page 21: ...ion Page 2 10 Prox 2622 USER S MANUAL 2 9 VGA CRT CONNECTOR VGA VGA CRT Connector The pin assignments are as follows PIN ASSIGNMENT 1 RED 2 GREEN 3 BLUE 4 NC 5 GND 6 GND 7 GND 8 GND 9 NC 10 GND 11 NC...

Page 22: ...485 by jumper selection COM1 COM1 Connector DB9 male connector The COM1 Connector assignments is as follows PIN ASSIGNMENT 1 DCD 2 RX 3 TX 4 DTR 5 GND 6 DSR 7 RTS 8 CTS 9 RI COM2 COM2 Connector DB9 ma...

Page 23: ...COM1 is fixed for RS 232 function only COM2 is selectable for RS 232 422 485 function The jumper settings are as follows COM 2 Function Jumper Settings pins closed Jumper Illustration RS 232 Open RS 4...

Page 24: ...Disk Drive Led Indicator The pin assignment is as follows PIN ASSIGNMENT 1 VCC 2 HDD ACTIVE SIGNAL 2 13 POWER LED INDICATOR PWR Power Led Indicator The pin assignment is as follows PIN ASSIGNMENT 1 V...

Page 25: ...pin assignment is as follows PIN ASSIGNMENT 1 GROUND 2 ACTIVE SIGNAL 2 16 CPU FAN CONNECTOR CPUFAN CPU Fan connector The pin assignment is as follows PIN ASSIGNMENT 1 CPUFAN 2 12V 3 GND 2 17 SYSTEM FA...

Page 26: ...ENT 1 VCC 2 Speaker Signal 3 Speaker Signal 4 Speaker Signal 2 19 KEYLOCK CONNECTOR KB1 Keylock Connector The pin assignment is as follows PIN ASSIGNMENT 1 Keyboard INT 2 Ground 2 20 RESET NMI CLEAR W...

Page 27: ...NT PIN ASSIGNMENT 1 IDERST 21 IDEREQ0 2 GND 22 GND 3 IDED7 23 IDEIOW 4 IDED8 24 GND 5 IDED6 25 IDEIOR 6 IDED9 26 GND 7 IDED5 27 IDERDY 8 IDED10 28 PULL HI 9 IDED4 29 IDEACK0 10 IDED11 30 GND 11 IDED3...

Page 28: ...e Connector The pin assignments is as follows PIN ASSIGNMENT PIN ASSIGNMENT 1 GND 2 RPM 3 GND 4 NC 5 GND 6 NC 7 GND 8 INDEX 9 GND 10 MTR0 11 GND 12 DRV1 13 GND 14 DRV0 15 GND 16 MTR1 17 GND 18 DIR 19...

Page 29: ...32pin Disk on chip Socket The pin assignment is as follows PIN ASSIGNMENT PIN ASSIGNMENT 1 NC 17 SD3 2 NC 18 SD4 3 NC 19 SD5 4 SA12 20 SD6 5 SA7 21 SD7 6 SA6 22 CE 7 SA5 23 SA10 8 SA4 24 OE 9 SA3 25...

Page 30: ...rts Disk on Chip up to 144MB This PnP Flash ROM SSD can be install as one of user s hard disk drive The SSD Memory Mapping selections are as follows SSD Memory Map JUMPER SETTINGS pins closed JP2 JP5...

Page 31: ...INSTALLATION The Prox 2622 can support 2 SDRAM banks DRAM BANK CONFIGURATION DIMM 1 DIMM 2 TOTAL MEMORY 32M 32M 32M 32M 64M 32M 64M 96M 64M 64M 64M 32M 96M 64M 64M 128M 64M 128M 192M 128M 128M 128M 6...

Page 32: ...the detailed information of VGA driver LAN driver and flash BIOS update It also describes on how to install the watchdog timer Section includes z VGA Driver Utilities z Flash BIOS Update z LAN Driver...

Page 33: ...ained in the CD ROM disc please kindly refer to the following chart File name Assume that CD ROM drive is D Purpose D VGA SMI For VGA Driver installation D Flash Awdflash exe For BIOS update D Lan 825...

Page 34: ...he remaining instructions that appear on the screen to complete the rest of the installation and then restart your computer 2 Install VGA driver to Windows NT 4 0 1 To install VGA drivers to Windows 4...

Page 35: ...llowing steps for updating your BIOS 1 Install Awdflash exe from Utility Disk to Drive C 2 Insert the VGA BIOS file you have obtained from the vendor 3 Type the path to Awdflash exe and execute the VG...

Page 36: ...be renewed When refreshing the BIOS do not turn off or reset the system or you will damage the BIOS After you have completed all the programming the screen displays the table below FLASH MEMORY WRITE...

Page 37: ...ion Prox 2622 Compact PCI is enhanced with LAN function can support various network adapters Installation programs for LAN drivers are listed as follows 1 Win 95 98 program 2 Win NT program 3 Netware...

Page 38: ...nd to stop the Watchdog function In Prox 2622 watchdog function you must write your program so when it writes I O port address 443 for enable watchdog and write I O port address 441 for disable watchd...

Page 39: ...Chapter 3 Software Configuration Page 3 8 Prox 2622 USER S MANUAL...

Page 40: ...1 GREEN PC FUNCTION This chapter gives you the concise information for Green PC Function Section includes z Power Saving Block Diagram z CPU Doze Mode z System STANDBY Mode z System SUSPEND Mode CHAP...

Page 41: ...r Activity according to the setting of Advanced Setup 5 Any activity occurs system will exit from Doze mode to On mode 4 3 SYSTEM STANDBY MODE 1 After timing out CPU clock slows down to 8MHz 2 Two bee...

Page 42: ...Cyrix SMI CPU then CPU clock will be stopped 2 Three beep sound 3 Flash LED to indicate power saving status 4 Level 2 cache are disabled 5 VGA monitor displays blank screen 6 Fixed disk driver motor...

Page 43: ...Chapter 4 Green PC Function Page 4 4 Prox 2622 USER S MANUAL...

Page 44: ...ion includes z Introduction z Entering Setup z The Standard CMOS Setup z The BIOS Features Setup z The Chipset Features Setup z Power Management Setup z PNP PCI Configuration z Load BIOS defaults z In...

Page 45: ...lication programs such as word processing spreadsheets and games rely on an operating system such as DOS or OS 2 to manage such things as keyboard monitor disk drives and memory The operating system r...

Page 46: ...I ISA BIOS 2A69KP6I CMOS SETUP UTILITY AWARD SOFTWARE INC STANDARD CMOS SETUP BIOS FEATURES SETUP CHIPSET FEATURES SETUP POWER MANAGEMENT SETUP PNP PCI CINFIGURATION LOAD BIOS DEFAULTS LOAD SETUP DEFA...

Page 47: ...All But Keyboard Base Memory 640K Extended Memory 64512K Other Memory 384K Total Memory 65536K Esc Quit Select Item Pu Pd Modify F1 Help Shift F2 Change Color CMOS setup screen In the above table the...

Page 48: ...o define your own drive type manually If you select Type User related information is asked to be entered to the following items Enter the information directly from the keyboard and press Enter This in...

Page 49: ...are as follows None No floppy drive installed 360KB 5 25in 5 1 4 inch PC type standard drive 360 kilobyte capacity 1 2KB 5 25in 5 1 4 inch AT type high density drive 1 2 MB capacity 720KB 3 5in 3 1 2...

Page 50: ...disk error it will stop for all other errors BASE MEMORY The POST Power On Self Test will determine the amount of base or conventional memory installed in the system The value of the base memory is ty...

Page 51: ...56 19 1024 7 512 1023 17 59 20 733 5 300 732 17 30 21 733 7 300 732 17 42 22 733 5 300 733 17 30 23 306 4 0000 336 17 10 24 977 5 65535 976 17 40 25 1024 9 65535 1023 17 76 26 1224 7 65535 1223 17 71...

Page 52: ...FF Shadow DC000 DFFFF Shadow Enabled Disabled Disabled Disabled Disabled Disabled Disabled Typematic Delay Msec Security Option PCI VGA Palette Snoop OS Select For DRAM 64MB Report No FDD For WIN 95 2...

Page 53: ...es this category allows you to swap the logical drive name assignments BOOT UP FLOPPY SEEK You may enable disable this item to define whether the system will look for a floppy disk drive to boot at po...

Page 54: ...ome active i e how long after you press a key the characters will be repeated SECURITY OPTION This category allows you to limit access to the system and Setup or just to Setup System The system will n...

Page 55: ...O BIOS SHADOW Determines whether video BIOS will be copied to RAM However it is optional depending on chipset design Video Shadow will increase the video speed C8000 CBFFF SHADOW DC000 DFFFF SHADOW Th...

Page 56: ...ture Current CPU1 Temperature Current CPUFAN1 Speed Current CPUFAN2 Speed Vcore 1 74 V 3 3V 5 V 4 99 V 12 V Shutdown Temperature Enabled Disabled Default 60 C 140 C 56 C 132 C 0 RPM 0 RPM 3 24 V 11 97...

Page 57: ...er should set the values in this field depending on the DRAM installed Do not change the values in this field unless you change specifications of the installed DRAM or the installed CPU The choices ar...

Page 58: ...PU is operating so much faster than the input output bus that the CPU must be delayed to allow fro the completion of the I O This item allows you to determine the recovery time allowed for 8bit I O 16...

Page 59: ...Power On by Ring IRQ 8 Break Suspend Enabled User Define Yes DPMS Standby 3 Disable Disable Disable Disable 62 5 Disabled Enable Disabled Reload Global Timer IRQ 3 7 9 15 NMI Primary IDE 0 Primary IDE...

Page 60: ...will cause the system to turn off the vertical horizontal synchronization ports and write blanks to video buffer BLANK SCREEN This selection only writes blanks to video buffer DPMS Initial display po...

Page 61: ...ther devices remain active THROTTLE DUTY CYCLE This item allows you to select the percent of time that the clock runs when the system enters Doze mode PCI VGA ACT MONITOR This item allows you to enabl...

Page 62: ...al Disabled ISA PnP ISA PnP ISA PnP ISA PnP ISA PnP ISA PnP ISA PnP ISA PnP ISA PnP ISA PnP ISA PnP ISA PnP ISA PnP ISA PnP ISA PnP ISA PnP Esc Quit Select Item F1 Help Pu Pd Modify F5 Old Values Shif...

Page 63: ...uch a serious conflict that the operating system cannot boot IRQ ASSIGNED TO If resources are controlled manually assign each system interrupt as Legacy ISA Devices or PCI ISA PnP Devices Legacy ISA D...

Page 64: ...use the BIOS defaults change the prompt to Y and press Enter the CMOS is load automatically when you power on the Prox 2622 5 9 LOAD SETUP DEFAULTS AUTO CONFIGURATION WITH SETUP DEFAULTS This Main Me...

Page 65: ...bled PCI Slot Onboard Parallel Port Parallel Port Mode 378 IRQ7 Normal Onboard FDC Controller Onboard UART 1 Onboard UART 2 Onboard UART 2 Mode Enabled 3F8 IRQ4 2F8 IRQ3 Standard Esc Quit Select Item...

Page 66: ...el separately ONBOARD PCI SCSI CHIP Select Enabled if your system contains a PCI SCSI chip and you have a PCI SCSI card USB KEYBOARD SUPPORT Select Enabled if your system contains a USB controller and...

Page 67: ...ngth and press Enter You will be asked to confirm the password Type the password again and press Enter You may also press Esc to abort the selection and not enter a password To change the original pas...

Page 68: ...setup Menu the system will ask you to enter the original password after entering the original password press PASSWORD SETTING a message will appear at the center PASSWORD DISABELD Press any key to con...

Page 69: ...______________ 1 Y 0 0 0 0 0 0 NORMAL Note Some OSes SCO UNIX Before v5 0 must use Normal for installation Esc Skip IDE HDD AUTO DETECTION Screen This setup menu allows you to save time in finding the...

Page 70: ...SET FEATURES SETUP POWER MANAGEMENT SETUP INTEGRATED PERIPHERALS SUPERVISOR PASSWORD USER PASSWORD IDE HDD AUTO DETECTION PNP PCI CONF LOAD BIOS DE SAVE to CMOS and EXIT Y N N ETUP SAVING LOAD SETUP D...

Page 71: ...n as below ROM PCI ISA BIOS 2A69KP6I CMOS SETUP UTILITY AWARD SOFTWARE INC STANDARD CMOS SETUP BIOS FEATURES SETUP CHIPSET FEATURES SETUP POWER MANAGEMENT SETUP INTEGRATED PERIPHERALS SUPERVISOR PASSW...

Page 72: ...CONNECTOR This appendix indicates the pin assignments of the compact PCI connector found in CPU Board Section includes z J1 Connector Pin Assignment z J2 Connector Pin Assignment z J3 Connector Pin A...

Page 73: ...age A 2 Prox 2622 USER S MANUAL COMPACT PCI CONNECTOR There are three Compact PCI connectors found in CPU board named J1 J2 J3 The figure below shows how to connect the Prox 2622 CPU Board to the back...

Page 74: ...ND 8 SAD 26 GND NC SAD 25 SAD 24 GND 9 SC BE 3 NC SAD 23 GND SAD 22 GND 10 SAD 21 GND NC SAD 20 SAD 19 GND 11 SAD 18 SAD 17 SAD 16 GND SC BE 2 GND 12 14 KEY KEY KEY KEY KEY GND 15 NC SFRAME SIRDY GND...

Page 75: ...GND 5 NC GND NC NC NC GND 6 NC NC NC GND NC GND 7 NC GND NC NC NC GND 8 NC NC NC GND NC GND 9 NC GND NC NC NC GND 10 NC NC NC GND NC GND 11 NC GND NC NC NC GND 12 NC NC NC GND NC GND 13 NC GND NC NC...

Page 76: ...IDE1SA0 IDE1SA1 IDE1SA2 IDE1RDY IDE1CS3 GND 8 IDE1IOW IDE1IOR GND IDE1IRQ GND GND 9 IDE1D3 IDE1D7 IDE1D11 IDE1D15 IDE1CS1 GND 10 IDE1D2 IDE1D6 IDE1D10 IDE1D14 GND GND 11 IDE1D1 IDE1D5 IDE1D9 IDE1D13 I...

Page 77: ...Appendix A EXPANSION BUS Page A 6 Prox 2622 USER S MANUAL...

Page 78: ...Page B 1 TECHNICAL SUMMARY This section introduces you the maps concisely Sections include z Block Diagram z Interrupt Map z RTC CMOS RAM Map z Timer DMA Channels Map z I O Memory Map APPENDIX B...

Page 79: ...A T A ADDR A D D D A T A C T R L A D D R D A T A 8042 KEY BOARD CONTROLLER KEYBOARD MEMORY SMI 710 VGA CHIP C N T L A D D D A T A FLOPPY CONN PARA CONN HOST BUS A D D R D A T A C N T L ISA BUS CONTROL...

Page 80: ...NMENT 0 System TIMER interrupt from TIMER 0 1 Keyboard output buffer full 2 Cascade for IRQ 8 15 3 Serial port 2 4 Serial port 1 5 Available 6 Floppy Disk adapter 7 Parallel port 1 8 RTC clock 9 Avail...

Page 81: ...C Status register C 0D Status register D 0E Diagnostic status byte 0F Shutdown byte 10 Floppy Disk drive type byte 11 Reserve 12 Hard Disk type byte 13 Reserve 14 Equipment byte 15 Base memory low byt...

Page 82: ...AP Timer Channel Map Timer Channel Assignment 0 System timer interrupt 1 DRAM Refresh request 2 Speaker tone generator DMA Channel Map DMA Channel Assignment 0 Available 1 Available 2 Floppy Disk adap...

Page 83: ...MAP ASSIGNMENT 000 01F DMA controller Master 020 021 Interrupt controller Master 022 023 Chipset controller registers I O ports 040 05F Timer control regsiters 060 06F Keyboard interface controller 80...

Page 84: ...s section outlines the errors that may occur when you operate the system It also gives you the suggestions on solving the problems Section includes z Trouble Shooting for Error Messages z Trouble Shoo...

Page 85: ...as occurred This beep code consists of a single long beep repeatedly CMOS BATTERY FAILURE When the CMOS battery is out of work or has run out the user has to replace the whole unit CMOS CHECKSUM ERROR...

Page 86: ...find or initialize the floppy drive controller please check the controller whether in proper Setup If there are no floppy drive installed Ensure the Diskette Drive selection in Setup is set to NONE K...

Page 87: ...aborted and the system must be rebooted Press and hold down the CTRL and ALT keys and press DEL TROUBLE SHOOTING FOR POST CODES When you power on your PC and the screen display nothing You have to in...

Page 88: ...onding Interrupt handlers Initialize INT no from 33 120 with Dummy Spurious Interrupt Handler 2 Issue CPUID instruction to identify CPU type 3 Early Power Management initialization OEM specific 0B 1 V...

Page 89: ...channel 1 test 11 DMA page registers test 14 Test 8254 Timer 0 Counter2 15 Test 8259 interrupt mask bits for channel 1 16 Test 8259 interrupt mask bits for channel 2 19 Test 8259 functionality 30 Dete...

Page 90: ...l ports 45 Initialize math coprocessor 4E If there is any error detected such as video kb show all the error messages the screen wait for user to press F1 key 4F 1 If password is needed ask for passwo...

Page 91: ...kipped 2 Set the boot up speed according to Setup setting 3 Last chance for Chipset initialization 4 Last chance for Power Management initialization Green BIOS only 5 Show the system configuration tab...

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