Prostat PRF-914B, User Manual

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Rev. A / November 2005
PRF-914B High Resistance Miniature Concentric Ring Fixture Set
V. Warranty Information
A. Prostat Warranty
Prostat Corporation expressly warrants that for a period of one (1) year from the date of purchase,
that Prostat instruments will be free from defects in material (parts) and workmanship (labor). If
Prostat receives notice of such defect during the warranty period, Prostat will replace at its ex -
pense such parts that it determines to be defective. Any defective part must be returned to PROS -
TAT postage prepaid with proof of purchase date.
Warranty Exclusions – THE FOREGOING EXPRESS WARRANTY IS MADE IN LIEU OF ALL OTHER
PRODUCT WARRANTIES, EXPRESS AND IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE WHICH ARE SPECIFICALLY DISCLAIMED. The express warranty will not
apply to defects or damage due to accidents, neglect, misuse, alterations, operator error, or failure
to properly maintain, clean, or repair products. Limit of Liability – in no event will PROSTAT or any
seller be responsible or liable for special, incidental, or consequential losses or damages, under
any legal theory including but not limited to contract, negligence, or strict liability.
Fulfillment by Prostat of its express warranty obligations described above will be purchaser’s
exclusive remedy and will be Prostat’s and seller’s limit of liability for any breach of warranty or
otherwise.
B. Shipping of Warranty Returns
1. Obtain a Return Materials Authorization (RMA) number and shipping address from Prostat
customer service. Pack the instrument carefully and ship it prepaid and insured to the proper
destination provided by Prostat’s customer service department.
2. For detailed shipping instructions and Return Materials Authorization (RMA), contact:
Prostat Corporation
1072 Tower Lane
Bensenville, IL 60106
Telephone: (630) 238-8883
Fax: (630) 238-9717
C. Shipping Non-Warranty Items
1. Any Prostat product returned for non-warranty repair or calibration requires a Return Materi -
als Authorization (RMA) number and should be packaged and shipped as described above, and
as directed by Prostat’s customer service department.
2. The following information must be included with the returned product:
a. Description of the problem
b. Customer’s Purchase Order Number & Prostat’s Materials Authorization (RMA) number
c. Name, telephone number and fax number of individual contact who can provide more
information regarding the problem and related application(s).
d. Complete return address.