Diagnostics and Troubleshooting
MVI46-GEC
♦
SLC Platform
Generic ASCII Ethernet Interface Module
ProSoft Technology, Inc.
Page 41 of 78
April 30, 2008
ProSoft
Module
Color Status Indication
Off
The card is not receiving any power and is not securely
plugged into the rack.
Green
The module is operating normally.
OK
Red/
Green
Red
The program has detected an error or is being configured.
If the LED remains red for over 10 seconds, the program
has probably halted. Remove the card from the rack and
re-insert the card to restart the module's program.
Off
The battery voltage is OK and functioning.
BAT Red
On
The battery voltage is low or battery is not present. Allow
battery to charge by keeping module plugged into rack for
24 hours. If BAT LED still does not go off, contact ProSoft
Technology, as this is not a user serviceable item.
4.2.1 Ethernet LED Indicators
LED State Description
Off
No activity on the port.
Data
Green Flash
The port is either actively transmitting or receiving data.
Off
No connection to hub or network is detected.
Link
Green Solid
Connected to hub or network correctly. This is the normal
operating state.
4.2.2 Clearing a Fault Condition
Typically, if the OK LED on the front of the module turns red for more than ten
seconds, a hardware problem has been detected in the module, or the program
has exited.
To clear the condition, follow these steps:
1
Turn off power to the rack
2
Remove the card from the rack
3
Verify that all jumpers are set correctly
4
If the module requires a Compact Flash card, verify that the card is installed
correctly
5
Re-insert the card in the rack and turn the power back on
6
Verify the configuration data being transferred to the module from the SLC
processor.
If the module's OK LED does not turn green, verify that the module is inserted
completely into the rack. If this does not cure the problem, contact ProSoft
Technology Support.
4.2.3 Troubleshooting
Use the following troubleshooting steps if you encounter problems when the
module is powered up. If these steps do not resolve your problem, please contact
ProSoft Technology Technical Support.