Troubleshooting
The following table contains the common problems and the solutions to these problems. Please check this list before
you contact the technicians.
Problems
Solutions
NO PICTURE
Connect power cord correctly.
Turn on power.
Connect video cable correctly.
Select the input signal source with proper cable connection with the source
button.
ABNORMAL
COLORS
Match the colors on the cables to the ports off the back of the television.
I.E. red cable to red colored port.
PICTURE IS
TOO DARK
Adjust your contrast, brightness and lamp settings from the OSD Menu.
For adjust controls
AUDIO ONLY
NO PICTURE
Make sure you have connected both your video and audio cables.
The TV’s tuner signal must not be lower than 65 %.
PICTURE ONLY
NO AUDIO
Make sure the audio cable is connected.
Readjust your volume via the remote control.
The TV’s tuner signal must not be lower than 65 %.
REMOTE
CONTROL
DOES NOT
WORK
Turn off the TV, unplug it from the socket. Remove the batteries out of
the remote for 30 minutes. Press the remote buttons and the power
button randomly for a good 2 seconds, and then reinstall the batteries.
Try the remote to see if it works. For battery removal instructions.
The TV’s remote sensor is also housed in the same place as the power
indicator light. Please make sure there is line of sight from the remote
control’s front sensor to the remote sensor of the TV.
CANNOT
RECEIVE
SUFFICIENT
CHANNELS
THROUGH
THE
ATSC/NTSC
TUNER
The TV’s tuner signal must not be lower than 65 %. Change the
direction of your antenna and rescan your channels. If you have cable
call up your cable company and ask about signal strength of your local
cable.
NO COLOR
Please adjust your picture setup and make sure the saturation and the RGB
are not turned all the way down. For adjustment controls.
The TV’s tuner signal must not be lower than 65 %. Check your signal.
WEAK SIGNAL
OR NO
PROGRAM
SYMBOL ON
SCREEN
The TV’s tuner signal must not be lower than 65 %. Change the
direction of your antenna and rescan your channels. If you have cable
call up your cable company and ask about signal strength of your local
cable.
TV’S
UNIVERSAL
REMOTE
CODE
This television follows NEC’s universal remote code.
To find the
actual code you must read through your own universal remote’s guide
book.
27
