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AdditionAl informAtion ( AustrAliA )
This information should be read in conjunction with clauses (a) and (b).
imPortAnt lEGAl notiCE
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure
does not amount to a major failure.
This warranty does not change or take away your rights under the Australian Consumer Law. Your right to claim under
this policy for the benefits covered is in addition to other rights and remedies you have under the law in relation to the
product.
Where you become aware of defects in materials or of workmanship, and wish to make a claim under this warranty you
must do the following for the warranty to be honoured by your Prorack dealer or Yakima Australia Pty Ltd ABN 58 154
440 221 (Yakima):
1. Make a claim as soon as practicable by contacting the Prorack dealer from whom you purchased the product, who
will give you instructions on how to proceed.
2. If you are unable to contact the Prorack dealer, or the dealer is not able to remedy the defect, you should contact
Yakima as soon as practicable at:
Call:
0800 4776 722 (NZ) or 1800 143 548 (AU)
Email:
[email protected] or [email protected]
Alternately, you can write to Yakima at 17 Hinkler Court, Brendale QLD Australia 4500 in order to make a claim
under your warranty.
3. Upon contacting Yakima directly, you should explain as fully as possible the defect. A Yakima representative will
provide you with appropriate instructions for returning the product together with a copy of the original purchase
invoice or receipt to Yakima.
4. The costs and expenses associated with making a claim under your warranty including the costs of complying with
those instructions and of returning the product to Yakima or the Prorack dealer will be borne by you.
Following receipt of the product and purchase invoice or receipt, Yakima or the Prorack dealer must inspect the product
to determine whether the claim falls within the warranty. If:
4.1 the claim falls within the warranty, Yakima will remedy any defects in materials or workmanship becoming
apparent during the warranty period, by replacing or repairing any defective product or component (at its
option) free of charge to the purchaser in respect of replacement parts or labour.
4.2 the claim does not fall within the warranty, Yakima will return the product to you at your expense.
Yakima Australia Pty Ltd
17 Hinkler Court, Brendale
QLD 4500, Australia
Freephone
AU: 1800 143 548
NZ: 0800 4776 722
Yakima Australia Pty ltd ABn 58 154 440 221
17 Hinkler Court, Brendale Qld 4500
tel: 0800 4776 722 (nZ) or 1800 143 548 (Au)
Email: [email protected] or [email protected]
1. Where the product is supplied to the customer for other than business purposes within the meaning of section 43 of the
New Zealand Consumer Guarantees Act 1993, the provisions of that Act shall apply. It is important that anyone who fits or
uses this product does so in accordance with the manufacturer’s instructions.
2. Where the product is supplied to the customer for business purposes within the meaning of section 43 of the New Zealand
Consumer Guarantees Act 1993, the provisions of that Act and all other representations or terms (including any conditions
or warranty expressed or implied by law, statute or otherwise) not expressly included in this leaflet are hereby expressly
excluded shall have no effect and the clauses (a) and (b) shall apply.
3. Subject to the
Additional information (Australia)
, where the product is supplied and purchased in Australia, the following
shall apply:
(a). THE SUPPLIER WARRANTS the product to be free from defects in materials and/or workmanship for a period of three (3)
years from the date of original purchase (the warranty period). Proof of purchase is required. Subject to the limitations
and exclusions set out below, the Supplier hereby agrees to remedy any defects in materials or workmanship becoming
apparent during the warranty period, by replacing or repairing any defective product or component (at its option) free of
charge to the purchaser in respect of replacement parts or labour. Any defective product or component must be notified
and where practicable, returned at the purchaser’s expense to the Supplier immediately upon discovery of the alleged
defect and no attempt made on the part of the purchaser to repair it.
(b). EXCEPTIONS, EXCLUSIONS AND LIMITATIONS TO WARRANTY. The product and/or its components must be fitted/
assembled and loaded in accordance with the Supplier’s written instructions and any requirements set out in the car’s
owner manual. This warranty does not cover defects, loss or damage resulting from circumstances beyond the Supplier’s
control including, but not limited to misuse, overloading, or failure to assemble and/or fit the product or component in
accordance with the Supplier’s written instructions. Nor does the warranty cover defects, loss or damage resulting from
accidents, unlawful use of the vehicle or defects/inconsistencies in the vehicle on which the product or component is
fitted. Liability for direct, indirect, special, punitive, incidental, exemplary, contractual or consequential damage or loss
arising from defects, faulty materials or design omissions or negligence or workmanship in the product or its components
is hereby expressly excluded subject to the following. Certain Commonwealth legislation, including the Competition
and Consumer Act 2010 (Cth), and other State and Territorial legislation confers upon purchasers rights which cannot
be excluded from or be restricted or modified by contract. Any conditions, guarantees and/or warranties implied by law
and incapable of exclusion are deemed to be expressly incorporated herein. Nothing herein contained is intended nor
shall be permitted to be inconsistent with any such conditions, guarantees and/or warranties. To the extent permitted by
legislation all conditions, guarantees and/or warranties such as implied warranties which are capable of exclusion are
hereby expressly excluded and negatived.
WArrAntY & disClAimEr
