Promise Technology FASTTRAK SX4300 User Manual Download

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FastTrak SX4300, SX8300 User Manual

Caution

Use of removable disk drive enclosures other than Promise
Technology’s SuperSwap is not supported and may result in
performance loss or other undesired results.

FASTTRAK SX4300

Ch1

Ch2

Ch3

LED Pins

Ch4

SMBus Connector

Buzzer

FastTrak SX4300

FASTTRAK SX8300

Ch1

Ch2

Ch3

Ch4

SMBus Connector

Buzzer

LED Pins

Ch5

Ch6

Ch7

Ch8

FastTrak SX8300

Summary of Contents for FASTTRAK SX4300

Page 1: ...FASTTRAK SX4300 SX8300 USER MANUAL Version 1 0...

Page 2: ...may contain technical inaccuracies typographical or other errors Promise Technology assumes no liability for any error in this publication and for damages whether direct indirect incidental consequen...

Page 3: ...ision reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the...

Page 4: ...FastTrak SX4300 SX8300 User Manual iv...

Page 5: ...iew Drive Assignments Split Disk Drives 20 Delete Logical Drive 21 Controller Configuration 22 Halt On Error 23 System Resources 23 Logical Drive Problems 23 RAID 0 and JBOD 25 Chapter 4 Installing So...

Page 6: ...5 Concepts 35 About FastTrak 35 Introduction to RAID 35 Choosing a RAID Level 42 Other Logical Drive Features 44 Stripe Block Size 44 Gigabyte Boundary 45 Initialization Fast Init 45 Hot Spare Drive 4...

Page 7: ...of contents chapter task lists and numerous cross references to help you find the specific information you are looking for Also included are four levels of notices Note A Note provides helpful informa...

Page 8: ...and JBOD depending on the application being used FastTrak SX8300 can be configured for RAID 50 also Set up a network of FastTrak RAID servers all running under different RAID levels and monitor those...

Page 9: ...that exist anywhere on a network Browser based GUI provides email notification of all major events alarms memory cache management drive event logging logical drive maintenance rebuild and access to a...

Page 10: ...FastTrak SX4300 SX8300 User Manual 4...

Page 11: ...damaged please contact your dealer or distributor immediately SX8300 When you receive the FastTrak SX8300 card the package should contain the items listed below FastTrak SX8300 RAID Controller Card Q...

Page 12: ...ove the inside slot cover of an available PCI X slot on the motherboard Warning Before installing the adapter into an existing system backup any important or useful data Failure to follow this accepte...

Page 13: ...n to create a mirror RAID 1 for protection you can use two new drives OR use an existing drive and a new drive The new drive must be the same size or larger than the existing drive 1 Install the disk...

Page 14: ...than Promise Technology s SuperSwap is not supported and may result in performance loss or other undesired results FASTTRAK SX4300 Ch1 Ch2 Ch3 LED Pins Ch4 SMBus Connector Buzzer FastTrak SX4300 FASTT...

Page 15: ...cal drive with the attached drives Even if you plan to use the WebPAM software to manage your logical drive you can still create your first logical drive using the FastBuild Utility as described here...

Page 16: ...ress Enter to select it The Define LD Menu for the logical drive number you selected will next appear below 5 Choose the RAID Level you want In the Define LD Menu section press the Spacebar to cycle t...

Page 17: ...he table under Installing the Disk Drives on page 7 A disk drive that is not assigned to a logical drive will automatically function as a Hot Spare Drive 8 Press Ctrl Y to save your logical drive conf...

Page 18: ...FastTrak SX4300 SX8300 User Manual 12...

Page 19: ...mber assigned to each logical drive by the BIOS Mode The RAID mode level configuration of the logical drive Size The data capacity of the logical drive in MB Megabytes Track Mapping This is the CHS Cy...

Page 20: ...her device For RAID levels 1 5 10 and 50 at least two or more disk drives in the logical drive have failed For a RAID 0 or JBOD logical drive at least one disk drive has failed Main Menu When the Fast...

Page 21: ...o which the disk drive belongs In the example above there is one logical drive composed of three disk drives LD 1 2 means logical drive 1 disk drive 2 Unassigned drives are labeled free and are consid...

Page 22: ...define and press Enter to select it The Define LD Menu for the logical drive number you selected will next appear below 3 Choose the RAID Level you want In the Define LD Menu section press the Spaceb...

Page 23: ...cally function as a Hot Spare Drive 6 Press Ctrl Y to save your logical drive configuration You have the option of using all of the disk drive capacity for one logical drive or allocating a portion to...

Page 24: ...rives Continued from Create Logical Drive step 7 above 1 Press Ctrl Y to allocate a portion of the disk drives to the first logical drive 2 Enter the desired capacity in MB for the first logical drive...

Page 25: ...ve In this example the disk drive in Channel 4 is not assigned to a logical drive in order to use it as a hot spare drive 5 Press Ctrl Y to save your logical drive configuration 6 Press Esc to exit to...

Page 26: ...1 belongs to logical drive 1 LD 1 Extent 2 belongs to logical drive 2 LD 2 Under Assignment the disk drive is divided into LD 1 and LD 2 For example LD 1 2 means logical drive 1 disk drive 2 LD 2 3 m...

Page 27: ...he selected logical drive appears below Caution Deletion of an existing logical drive will result in the loss of all data saved on the logical drive Record all logical drive information including RAID...

Page 28: ...on The screen returns to the Delete LD Menu Press Esc to return to the Main Menu Controller Configuration From the Main Menu screen press 4 to display the Controller Configuration Options screen below...

Page 29: ...and size The system IRQ used by the FastTrak card Base Addresses advanced troubleshooting Logical Drive Problems While disk drives are highly reliable on occasion a disk drive can fail Fault tolerant...

Page 30: ...ou enabled the Halt On Error option your system will stop booting at this point 1 Press Ctrl F to access the FastBuild utility 2 From the Main Menu screen press 3 to see the Define LD Menu 3 Press the...

Page 31: ...failed drive The disk drive on Channel 2 has failed In an actual situation you would replace this disk drive See Installing the Disk Drives on page 7 for help identifying Channels on the FastTrak Cont...

Page 32: ...FastTrak SX4300 SX8300 User Manual 26...

Page 33: ...tallation 31 Windows XP Install Driver During New OS Installation 31 Install Driver in an Existing System 32 Confirm Installation 32 Windows 2000 Install Driver During New OS Installation 33 Install D...

Page 34: ...do so at this time Once all devices are specified continue to the next step 6 From the Windows Setup screen press the Enter Setup will now load all device files and then continue the Windows installat...

Page 35: ...ion 1 From the Windows Desktop open the Control Panel from My Computer 2 Click on Performance and maintenance 3 Click on the System icon 4 Choose the Hardware tab and then click the Device Manager but...

Page 36: ...the driver to install and click Next 4 Under Select the device driver you want to install click Have Disk 5 Under Install from Disk type A winxp and click OK 6 Under Select the device driver you want...

Page 37: ...wing mass storage devices The list will include Win2000 Promise FastTrak SX4300 8300 tm Controller Note If you need to specify any additional devices to be installed do so at this time Once all device...

Page 38: ...m the Windows Desktop open the Control Panel from My Computer 2 Click on the System icon 3 Choose the Hardware tab and then click the Device Manager button 4 Click the in front of SCSI controllers Win...

Page 39: ...d press Enter 6 Run cd umount mnt floppy 7 Remove the FastTrak Driver Diskette and type reboot to restart the system Note Check the readme file included with the downloaded driver files for instructio...

Page 40: ...insert the FastTrak driver diskette into the floppy drive 5 Finish the installation normally Install Driver in an Existing System 1 Insert the FastTrak driver diskette into the floppy drive 2 Type th...

Page 41: ...S appears during bootup press Ctrl F to enter the FastBuild setup to select from menu settings Introduction to RAID RAID Redundant Array of Independent Disks allows multiple hard drives to be combined...

Page 42: ...entical drives are recommended for performance as well as data storage efficiency The logical drive s data capacity is equal to the number of drive members multiplied by the smallest logical drive mem...

Page 43: ...rive will be used as the replacement drive and data will begin to be mirrored to it from the remaining good drive Figure 2 RAID 1 Mirrors identical data to two drives Due to the data redundancy of mir...

Page 44: ...l I O request sizes for your system The block size must be set at the time the logical drive is created and cannot be adjusted dynamically RAID 5 makes efficient use of hard drives and is the most ver...

Page 45: ...d over a second drive pair Figure 4 RAID 10 takes a data mirror on one drive pair and stripes it over two drive pairs The data capacity is similar to a RAID 1 logical drive with half of the total stor...

Page 46: ...as follows CH indicates channels on the FastTrak Controller card A B indicates which striped pair the drive belongs to 1 2 indicates which part of stripe data Under RAID 10 the array maintains data i...

Page 47: ...lume sizes RAID 50 also provides high reliability because data is still available even if two disk drives fail one in the 1 3 5 data stripe the other in the 2 4 6 data stripe as shown in the example b...

Page 48: ...mmarizes some advantages disadvantages and applications for each choice RAID 0 Recommended Applications for RAID 0 Image Editing Pre Press Applications Any application requiring high bandwidth Advanta...

Page 49: ...ystem design Can increase read performance by processing data requests in parallel since the same data resides on two different drives Very high disk overhead uses only 50 of total capacity Advantages...

Page 50: ...res Stripe Block Size The choices are 32K 64K and 128K 64K is the default This selection will directly affect performance There are two issues to consider when selecting the stripe block size Advantag...

Page 51: ...within 1 gigabyte than the remaining working drives This can be helpful in the event that a drive fails and an exact replacement model is no longer available You must set the Gigabyte Boundary featur...

Page 52: ...iteThru write through A write back cache holds data after an I O operation and tells the controller the data has been written The data is written as soon as the disk drive is no longer busy This actio...

Page 53: ...this function WebPAM ships with the FastTrak SX Series card on the software CD Migration takes place on an existing Functional logical drive without disturbing the existing data While the logical dri...

Page 54: ...nt The Target logical drive may require more disk drives than the Source logical drive If the Target logical drive requires an EVEN number of disk drives but the Source logical drive has an ODD number...

Page 55: ...See the table below You can direct WebPAM PRO or the CLU to expand a logical drive beyond the maximum expansion size However when expansion is finished your logical drive will be the maximum size lis...

Page 56: ...FastTrak SX4300 SX8300 User Manual 50...

Page 57: ...nding on the motherboard BIOS This setting is usually made in the PCI Configuration and or Plug and Play PnP section of the motherboard BIOS setup There are three common methods that motherboard BIOS...

Page 58: ...Motherboard BIOS it is necessary to set the Boot sequence to SCSI A C since the Promise card is identified as a SCSI card Motherboard CMOS displays C or D drive failure during startup See the Drive R...

Page 59: ...capacity that exceeds 64GB This is a cosmetic not actual limitation Simply create a single DOS drive partition reboot and then format the partition The Format command will recognize the total capacit...

Page 60: ...riate time Reboot the system and press the F6 key when the message Press F6 if you need to install third party SCSI or RAID driver appears No Hard Drives Found message appears during CD ROM installati...

Page 61: ...Series Use matching drives for multiple drive arrays to maximize capacity usage as well as performance What it the maximum disk drive storage capacity of FastTrak SX Series FastTrak SX8300 supports u...

Page 62: ...ection with their arrays The FastTrak SX Series implements five RAID levels plus JBOD as follows RAID 0 Stripe RAID 1 Mirror RAID 5 Block Striping with Distributed Parity RAID 10 Mirroring Striping RA...

Page 63: ...formatting hard disk drives is not only unnecessary but it generally does not correct problems commonly experienced during use Errors such as bad sectors or ECC CRC failure are best remedied by compl...

Page 64: ...them will be determined exclusively by their PCI PCI X slot priority PCI slot 1 will be first slot 2 second etc Put the FastTrak Controller in the PCI X slot where it will be accessed ahead of other...

Page 65: ...version numbers A description of the problem situation System configuration information including motherboard and CPU type hard drive model s SATA ATA ATAPI drives devices and other controllers Techni...

Page 66: ...il Support support de promise emea com Fax Technical Support 49 0 2 31 56 76 48 29 Attention Technical Support Phone Technical Support 49 0 2 31 56 76 48 0 8 30am 5 00pm M F Germany Time If you wish t...

Page 67: ...com tw Fax Technical Support 886 3 578 2390 Attention Technical Support Phone Technical Support 886 3 578 2395 ext 8870 9 00am 5 30pm M F Taiwan Time If you wish to write us for support Promise Techno...

Page 68: ...ng the suitability of any product for use with any other item You assume full responsibility for selecting products and for ensuring that the products selected are compatible and appropriate for use w...

Page 69: ...up your data before installing any product and for regularly backing up your data after installing the product Promise is not liable for any damage to equipment or data loss resulting from the use of...

Page 70: ...packaging is not covered under the Limited Warranty When repairing returned product s Promise may replace defective parts with new or reconditioned parts or replace the entire unit with a new or reco...

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