Proluxe TORTILLAPRO DP2000PAUB Operation Manual Download Page 9

DOUGHPRO

DP2000 Trouble Shooting Guide

Symptom

Probable Cause

Action to be Taken

Power Button on Digital Controller 
face is depressed but doesn’t turn 
on.

Power Cord is not plugged in.

Plug power cord into wall 's receptacle 
and depress power button on 
controller

Circuit Breaker is tripped off in the 
site's breaker box

Reset circuit breaker that the Grill is 
plugged into. Depress Power Button to 
turn on.

Transformer has taken a electrical 
surge and is damaged

Replace Transformer after you check 
secondary side of transformer.  If 
working properly, you should receive 
12vdc.

Check voltage on the secondary side 
of the Transformer.  If you read 
12VDC then you are receiving voltage 
to the Controller.

Replace Controller.  Controller should 
be on once the power button is 
depressed.

Possibly blown Fuse

Replace fuse.

Digital Controller's LED's are 
scrambled or randomly irratic.  If 
when turning on, the display will 
first go to segment check

Possibly a componet on the Digital 
Controller is damaged

 Replace Digital Controller

Possibly control needs to reset

While unit is on (controller lit up) 
Unplug unit, wait for 1 min. then plug 
machine on and depress power button.

Digital Controller on startup goes 
through LED segment check (

8888

then to version # and then loops 
back to to the above reboot.

The relay driver on the digital control 
may be blown.

Replace Digital Controller.

Digital display shows 

PROB.  

No 

heat on Upper Platen or Lower 
Platen. 

Sensor lost it's continuity as shown 
on a muti-meter.

Disconnect prob that is open (no 
continuity as shown on  a multi-meter. 
Must replace Sensor (RTD).  Do not cut 
and splice new sensor. Install new 
2000 ohm RTD sensor to under side of 
Heat Platen and reconnect to 
Controller.

When depressing the tactile button 
on Digital Controller, nothing 
happens.

The tactile buttons under the overlay 
may be not close enough to activate. 
Same goes if the buttons are already 
pressed by overlay without 
depressing button.

Carefully (no too much at one time to 
avoid fracturing the traces on the 
Controller) tighten the nuts on the 
back of the Controller until button 
activate. Same goes in reverse if 
buttons are held down by the overlay.  

Digital display shows 

Relay 

and  

Particular zone is over heating or 
outer zone).

The  Relay on the switched side is not 
opening to regulate temperture.  

Replace the Relay.

Beeper not functioning or 
intermitten beeper sound.

Beeper on Digital Control board 
failed.

Replace Digital Controller board

If setpoint is reached but slighty off 
in temperature.

Offset may need to be calibrated and 
adjusted.

Must call (800) 624-6717 ext. 129   for 
confidential instructions.

Summary of Contents for TORTILLAPRO DP2000PAUB

Page 1: ...formerly DOUGHPRO New Name Same Quality Superior Service proluxe com Operations Manual Model DP2000PAUB Dual Heat Press...

Page 2: ...rate 15 amp AC circuit Only industrial extension cords with proper wire size should be used size 16 3 wire for distance up to 25 feet and size 14 3 for distance up to 50 feet INTERNATIONAL Use a desig...

Page 3: ...antability and fitness for a particular use and is accepted such by the purchaser in taking delivery of this product Specifications Electrical 240V 50 60Hz 3000W 12 5Amps Requires 30 AMP outlet Includ...

Page 4: ...ke to change this setting simply follow the Controller Operation directions 2 Counter Cycle counter counts the number of applications from 1 to 9999 see additional Notes Counter 3 Timer A timer mode i...

Page 5: ...fferent products require different temperature settings In order to determine the right temperature setting for your product refer to the following table simply as a guide for starting To achieve cons...

Page 6: ...reen or in a pan Since the shape of the dough may be altered slightly in the transfer process some hand fitting may be required Add toppings if desired and now you are ready to bake ADDITIONAL NOTES T...

Page 7: ...should be followed Daily Care 1 Platens These platens should only be cleaned with mild soap and warm water then wiped off with a clean soft cloth or soft sponge Never use steel wool or harsh abrasives...

Page 8: ...on the right side of the vertical post Machines with swing away upper heads have two grease ports one on the right side of the vertical post and one on the back of the vertical post All other machines...

Page 9: ...gh LED segment check 8888 then to version and then loops back to to the above reboot The relay driver on the digital control may be blown Replace Digital Controller Digital display shows PROB No heat...

Page 10: ...alse reading as well Replace Relay If the Controller s heat on LED is not lit indicating the controller is working properly If this is not the issue replace sensor Dough not having same thickness acro...

Page 11: ...15 114 60 103 40 3X 76 34 38 35 76 4X 86 6X 117 4X 38 71 57 42 55 56 38 55 56 28 18 62 20 A2 A1 A3 A4 108 100 94 95 104 83 96 98 2X 102 95 103 95 94 107 2X 97 106 97 101 102 103 96 83 97 94 95 108 109...

Page 12: ...4X 50 26 4X 51 4X 84 79 67 3X 66 65 29 5 25 70 17 31 2X 63 44 8 30 69 35 38 34 17 17 70 5 33 113 A5 17 112 72 35 2X 43 42 41 27 79 81 56 55 38 56 55 38 36 74 75 73 35 43 10 78 19 47 16 4X 12 4X 13 4X...

Page 13: ...SC0687 SC0687 SC0687 4 17 SCREW SET 1 4 20 X 3 8 SST142038 SST142038 SST142038 SST142038 8 18 ASSEMBLY BASE 1106191101 1106191101 1106191101 1106191101 1 19 SHIM GEAR RACK 110144120 110144120 11014412...

Page 14: ...NUT HEX 6 32 NH632 NH632 NH632 NH632 8 53 WASHER 6 INTERNAL TOOTH LOCK WLIT6 WLIT6 WLIT6 WLIT6 8 54 POWER DISTRIBUTION CABLE 11017815467 11017815467 11017815467 11017815467 1 55 WASHER 8 INTERNAL TOO...

Page 15: ...T142012 SST142012 SST142012 SST142012 1 89 MANUAL DP2000AU MDP2000AU MDP2000AU MDP2000AU MDP2000AU 1 90 BUSHING ALIGNMENT 110415602 110415602 110415602 110415602 1 91 ADJUSTABLE SCREW 110230042 110230...

Page 16: ...LT SHOULDER 3 8 X 2 11023003 11023003 11023003 11023003 1 116 WASHER SAE 6 WSAE6 WSAE6 WSAE6 WSAE6 2 117 SCREW SOC HD 5 16 18 X 2 1 4 SSH51618214 SSH51618214 SSH51618214 SSH51618214 4 A1 KITTED UPPER...

Page 17: ......

Page 18: ...pany s products the following instructions must be adhered to First contact our customer service department for approval and a return authorization number Please have the serial number of your item av...

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