Proluxe TORTILLAPRO DP2000PAUB Operation Manual Download Page 18

 
 
 
 
 
Warranty & Return Policy 

Proluxe 

warrants all products manufactured by it against defects in workmanship or materials from the date of purchase for a period of 

(1) year on parts and 

labor

. 

This warranty applies to only equipment purchased and used in the United States. 

Warranty period 

shall begin when equipment ships. Warranty travel shall only be covered for 60 miles. Limited lifetime warranty on heating 
elements.

 

 
ALL  WARRANTY  SERVICE  CALLS  MUST  BE  APPROVED  BY  PROLUXE.  IF  THIS  PROCEDURE  IS  NOT  FOLLOWED, 
WARRANTY SERVICE WILL NOT BE COVERED. WARRANTY SERVICE WILL BE PAID ON STRAIGHT TIME, OVERTIME WILL 
NOT BE COVERED.  

 
Exclusions

1. 

WOOD / GAS FIRED OVENS: PROLUXE 

warranty applies to the main body of the oven being steel / refractory and insulation shall 

be free from defects in materials and workmanship for a period of four years from the date of purchase. The gas equipment shall be 
free from defects in materials and workmanship for a period of one (1) year 
from the date of purchase. Lifetime warranty against cracks on oven floor. 
2. 

Air compressors are excluded from this warranty

, but 

PROLUXE 

may act as a warranty expeditor in certain instances regarding 

these compressors. The air compressor manufacturer provides a limited warranty 
and a copy of this warranty is furnished with all compressors sold by 

PROLUXE

. For prompt handling of compressor warranty claims 

the instructions of the compressor manufacturer must be adhered to. 
3. 

Equipment built to special order as well as accessories 

cannot be canceled and

 

are not returnable unless defective within the 

terms of this warranty. 
4. 

In no event shall PROLUXE be liable for consequential damages arising out of the failure of any of its products if operated 

improperly or caused by normal wear or damage by operator abuse

5. 

BC2325

 pedestal warranty disclaimer:

 

Pedestals shall only be covered under warranty if they have been cleaned using the factory 

approved cleaning method.

 

cracked or damaged pedestals must be inspected by the factory before warranty is authorized. 

6. 

Limited lifetime warranty on heating elements:

 If replacement is needed, Proluxe will send the new part at no charge bu

labor

 will 

not be covered unless the unit is still under the 1 year manufacture warranty.  

 

 

Returned Merchandise Policy: 

Should it become necessary to return any of the company’s products, the following instructions must be adhered to: First, 
contact our customer service department for approval and a return authorization number. 

Please have the serial number 

of your item available at that time. 

All merchandise must be shipped 

freight prepaid 

by customer or service agency. 

Subject to the inspection of the product by the company, a restocking charge of 20% of the Net purchased price paid to 

PROLUXE 

will be assessed. Merchandise may not be returned for credit without 

prior written approval 

of 

PROLUXE

. Collect shipments 

will  not 

be accepted.  No  returns  after  60 days  of  original  shipment  date  on  machines.  Purchased parts  may  not  be  returned after 30 

days.

 

If upon inspection by 

PROLUXE 

or its authorized agent it is determined the equipment has not been used in an appropriate manner, 

has been modified, or has not been properly maintained, or has been subject to misuse, 
misapplication, neglect, abuse, accident, unauthorized modification, damage during transit, delivery, fire, flood, act or war, 
riot or act of God, then this warranty shall be deemed null and void. 

 
Terms & Conditions: 

1. Prices indicated in the PRICE LIST are suggested retail prices and are shown in U.S. DOLLARS. 
2. Terms of Payment: 1% 10 days, NET 30 days. 
3. 

NEW ACCOUNTS: 

Satisfactory credit information must be provided before open account status can be extended. 

Unless agreed otherwise, all shipments will be made C.O.D., CASH IN ADVANCE. 
4. 

PRICING: 

Prices, specifications, model numbers, capacities and accessories are subject to change without notice. 

5. 

FREIGHT / ROUTING: 

Method of shipment will be determined by 

PROLUXE 

unless otherwise 

advised by PURCHASER. 
6. 

DAMAGED CLAIMS: 

All merchandise shipped at purchaser’s risk. Inspection must be made by purchaser at time 

goods are received. If goods are damaged, the PURCHASER shall request that the agent of the transportation 
company make a written notation on the proper shipping documents immediately and then file a claim for damage. 
GOODS DAMAGED IN SHIPMENT ARE NOT RETURNABLE. 
7. 

RETURNS: 

Machines may not be returned after 60 days. Purchased parts may not be returned after 30 days. A 

restocking fee of 20% will be assessed on non-warranty returns. 
8. 

TAXES: 

Prices indicated herein DO NOT include State, Federal, Local or foreign taxes or duties, nor do they include 

fees, permits, insurance or other levies, all of which are the responsibility of the purchaser. 
9. All orders are subject to acceptance by 

PROLUXE

10. Possession of this price list shall not be considered an offer to sell.

 

Rev 12916 

Summary of Contents for TORTILLAPRO DP2000PAUB

Page 1: ...formerly DOUGHPRO New Name Same Quality Superior Service proluxe com Operations Manual Model DP2000PAUB Dual Heat Press...

Page 2: ...rate 15 amp AC circuit Only industrial extension cords with proper wire size should be used size 16 3 wire for distance up to 25 feet and size 14 3 for distance up to 50 feet INTERNATIONAL Use a desig...

Page 3: ...antability and fitness for a particular use and is accepted such by the purchaser in taking delivery of this product Specifications Electrical 240V 50 60Hz 3000W 12 5Amps Requires 30 AMP outlet Includ...

Page 4: ...ke to change this setting simply follow the Controller Operation directions 2 Counter Cycle counter counts the number of applications from 1 to 9999 see additional Notes Counter 3 Timer A timer mode i...

Page 5: ...fferent products require different temperature settings In order to determine the right temperature setting for your product refer to the following table simply as a guide for starting To achieve cons...

Page 6: ...reen or in a pan Since the shape of the dough may be altered slightly in the transfer process some hand fitting may be required Add toppings if desired and now you are ready to bake ADDITIONAL NOTES T...

Page 7: ...should be followed Daily Care 1 Platens These platens should only be cleaned with mild soap and warm water then wiped off with a clean soft cloth or soft sponge Never use steel wool or harsh abrasives...

Page 8: ...on the right side of the vertical post Machines with swing away upper heads have two grease ports one on the right side of the vertical post and one on the back of the vertical post All other machines...

Page 9: ...gh LED segment check 8888 then to version and then loops back to to the above reboot The relay driver on the digital control may be blown Replace Digital Controller Digital display shows PROB No heat...

Page 10: ...alse reading as well Replace Relay If the Controller s heat on LED is not lit indicating the controller is working properly If this is not the issue replace sensor Dough not having same thickness acro...

Page 11: ...15 114 60 103 40 3X 76 34 38 35 76 4X 86 6X 117 4X 38 71 57 42 55 56 38 55 56 28 18 62 20 A2 A1 A3 A4 108 100 94 95 104 83 96 98 2X 102 95 103 95 94 107 2X 97 106 97 101 102 103 96 83 97 94 95 108 109...

Page 12: ...4X 50 26 4X 51 4X 84 79 67 3X 66 65 29 5 25 70 17 31 2X 63 44 8 30 69 35 38 34 17 17 70 5 33 113 A5 17 112 72 35 2X 43 42 41 27 79 81 56 55 38 56 55 38 36 74 75 73 35 43 10 78 19 47 16 4X 12 4X 13 4X...

Page 13: ...SC0687 SC0687 SC0687 4 17 SCREW SET 1 4 20 X 3 8 SST142038 SST142038 SST142038 SST142038 8 18 ASSEMBLY BASE 1106191101 1106191101 1106191101 1106191101 1 19 SHIM GEAR RACK 110144120 110144120 11014412...

Page 14: ...NUT HEX 6 32 NH632 NH632 NH632 NH632 8 53 WASHER 6 INTERNAL TOOTH LOCK WLIT6 WLIT6 WLIT6 WLIT6 8 54 POWER DISTRIBUTION CABLE 11017815467 11017815467 11017815467 11017815467 1 55 WASHER 8 INTERNAL TOO...

Page 15: ...T142012 SST142012 SST142012 SST142012 1 89 MANUAL DP2000AU MDP2000AU MDP2000AU MDP2000AU MDP2000AU 1 90 BUSHING ALIGNMENT 110415602 110415602 110415602 110415602 1 91 ADJUSTABLE SCREW 110230042 110230...

Page 16: ...LT SHOULDER 3 8 X 2 11023003 11023003 11023003 11023003 1 116 WASHER SAE 6 WSAE6 WSAE6 WSAE6 WSAE6 2 117 SCREW SOC HD 5 16 18 X 2 1 4 SSH51618214 SSH51618214 SSH51618214 SSH51618214 4 A1 KITTED UPPER...

Page 17: ......

Page 18: ...pany s products the following instructions must be adhered to First contact our customer service department for approval and a return authorization number Please have the serial number of your item av...

Reviews: