Impact X1 Troubleshoot Guide -
Model #: DP3300
Problem
Cause
Action
Ref #
Power button on
digital controller face
is depressed but
doesn’t turn on.
1. Power cord is not plugged in.
2. Circuit breaker is tripped off in the
site's breaker box.
3. Transformer has taken an
electrical surge and is damaged.
4. Check voltage on the secondary
side of the Transformer. If you read
12VDC then you are receiving
voltage to the controller.
5. Possible blown fuse.
1. Plug the power cord into wall
receptacle and power button.
2. Reset circuit breaker that the
grill is plugged into. Depress
Power Button to turn on.
3. Replace Transformer after you
check secondary side of
transformer. If working properly,
you should receive 12vdc.
4. Replace controller. Controller
should be on once the power
button is depressed.
5. Replace fuse.
68
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91
85
105
Digital controller's
LED's are scrambled
or randomly erratic.
If when turning on,
the display will first
go to segment check
1. Possibly a component on the
Digital controller is damaged.
2. Control needs to reset.
1. Replace digital controller.
2. While unit is on unplug unit,
wait for 1 min. Then plug machine
on again and depress the power
button.
85
----
Digital controller on
startup goes through
LED segment check
(8888) then to
version # and then
loops back to to the
above reboot.
The relay driver on the digital control
may be blown.
Replace digital controller.
85
Digital display shows
PROB. No heat on
Upper Platen.
Sensor lost it's continuity as shown
on a muti-meter.
Disconnect prob that is open (no
continuity as shown on a multi-
meter. Must replace sensor
(RTD). Do not cut and splice new
sensor. Install new 2000 ohm
RTD sensor to under side of heat
platen and reconnect to the
controller.
41
When depressing the
tactile button on
digital controller,
nothing happens.
The tactile buttons under the overlay
may be not close enough to activate.
Same goes if the buttons are already
pressed by overlay without
Carefully (no too much at one
time to avoid fracturing the
traces on the controller) tighten
the nuts on the back of the
6
