Air-Q 1100 User Guide
Page
15
of
18
(rev 1.0 5/13/09)
© Copyright 2009 Prolitec Inc
VII.
Troubleshooting
Condition
Causes
Solutions
Power
light
off.
The
Appliance
is
not
plugged
in
or
the
plug
has
no
power
Make
sure
the
power
connection
is
operational.
Verify
that
the
power
button
light
is
blue
when
pressed.
Unit
does
not
start
automatically
after
a
power
interruption
Back
‐
up
battery
not
operational
Verify
the
protective
yellow
battery
tab
has
been
removed.
Verify
the
battery
is
positioned
with
the
positive
side
facing
the
right.
Replace
the
back
‐
up
battery.
The
fragrance
cannot
be
detected
when
coming
into
the
treated
area
from
an
untreated
area.
The
output
rate
is
too
low
or
there
is
an
insufficient
number
of
appliances
serving
the
space
The
O
‐
Rings
on
the
stem
that
fits
into
the
head
may
be
worn
out
and
causing
an
air
leak.
Increase
the
output
rate
by
one
or
two
settings
and
evaluate
detection
in
30
minutes.
Repeat
as
needed.
If
consumption
requires
Cartridge
change
more
frequently
than
each
month,
install
an
additional
appliance.
Replace
the
O
‐
Rings
by
removing
the
worn
one
with
a
pointy
tool
and
rolling
on
the
new
ones
Fragrance
intensity
is
stronger
than
just
detectable.
The
output
rate
is
too
high.
Lower
the
output
rate
in
increments
of
one
or
two
settings
or
down
to
the
starting
rates
suggested
in
the
room
size
chart.
The
power
light
is
on
but
the
there
is
no
output
or
you
cannot
hear
the
compressor
in
the
appliance.
You
are
in
an
“OFF”
period
in
the
Timer
cycle.
Simply
wait
a
few
minutes
for
the
appliance
to
cycle
on.
If
the
real
problem
is
that
the
scent
cannot
be
detected,
increase
the
output
rate
as
instructed
above.
The
power
light
is
on
and
the
compressor
can
be
heard
but
no
fragrance
detected.
The
output
tube
may
be
blocked.
The
air
intake
may
be
blocked.
Remove
the
hose
from
the
output
tube
leaving
the
Cartridge
in
place
in
the
appliance.
Turn
the
appliance
on
so
you
can
hear
the
compressor.
Use
a
flashlight
to
observe
the
top
of
the
output
head
for
a
plume
of
droplets.
If
you
can
see
the
plume
then
the
blockage
may
be
in
the
hose
or
the
injector
tube
into
the
HVAC.
Check
these.
If
there
is
no
plume
something
is
blocking
the
output
tube.
Check
and
remove
it.
Another
method
for
clearing
obstructions
is,
while
the
appliance
compressor
is
running,
block
the
output
tube
with
a
finger
for
2
or
3
seconds
and
then
open
it.
By
removing
your
finger.
