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In no event shall Proliphix’s liability exceed the price paid for the product from direct,
indirect, special, incidental, or consequential damages resulting from the use of the
product, it's accompanying software, or its documentation. Proliphix offers no refunds
for its products.
Except as expressly set forth in this warranty, Proliphix makes no other warranties,
expressed or implied, nor authorizes any other party to offer any warranty, including any
implied warranties of merchantability or fitness for a particular purpose. Any implied
warranties that may be imposed by law are limited by the terms of this limited warranty.
This warranty statement supersedes all previous warranties.
This warranty extends to products purchased directly from Proliphix or an authorized
Proliphix dealer, distributor or reseller.
Material Return Procedure
No merchandise may be returned for credit, exchange, or service without prior
authorization from Proliphix. To obtain warranty service for Proliphix products, contact
Proliphix Customer Service (1-866-IP-LIVING) and request a Return Material
Authorization (RMA) number.
Products may be returned for credit, exchange, or service with a Proliphix RMA number.
Enclose a note explaining the symptoms of the problem, stating the RMA number, and
the name, address and phone number of the company or individual contact.
Authorized returns must be shipped prepaid to Proliphix at;
Proliphix, Inc.
66 Tadmuck Road
Suite #1
Westford, MA 01886
The RMA number must be clearly marked on the outside of the package. Products
received without an RMA number or without shipping prepaid will be subject to refusal
by Proliphix. Proliphix reserves the right to charge a 15% restocking fee, plus shipping
costs on any products returned with an RMA.
Return shipping charges following repair of items under warranty shall be paid by
Proliphix via standard ground carrier. In the event that repairs are found to be non-
warranty, return shipping charges will be paid by the purchaser.
MA 01886
MA
01886
