9
CARE AND MAINTENANCE
• Clean periodically with a soft cloth. Avoid abrasive cleaners, steel wool and harsh chemicals as
these will dull the finish and void your warranty.
TROUBLESHOOTING
WARRANTY
The manufacturer warrants this faucet to be free from defects in workmanship and material present
at time of shipment from the factory for a limited lifetime from the date of purchase. This warranty
applies only to the original purchaser. The manufacturer agrees to correct such defects at no charge
or, at our option, replace the faucet with a comparable or superior model. To obtain warranty service,
call our customer service department at 1-866-389-8827 for return authorization and shipping
instructions. You may be required to present a copy of your sales receipt as proof of purchase. All
cost of removal and reinstallation are the expressed responsibility of the purchaser. Any damage to
the faucet by accident, misuse or improper installation, or by affixing accessories not produced by
the manufacturer, are the purchaser’s responsibility. The manufacturer assumes no responsibility
whatsoever for faucet installation during the warranty period. There is no further expressed warranty.
The manufacturer disclaims any and all implied warranties. The manufacturer shall not be liable
for incidental, consequential or special damages arising at or in connection with product use or
performance except as may otherwise be accorded by law. This warranty gives you specific legal
rights, and you may also have other rights which vary from province by province. This warranty
supersedes all prior warranties.
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
Leak from under handle.
Locking nut has come loose.
Tighten the locking nut.
Aerator leaks or has an
inconsistent water flow pattern.
Aerator is dirty or misfitted.
Unscrew the aerator to check
rubber packing or replace the
aerator.
Water drips from aerator.
Cartridge needs to be replaced. Turn off water supply. Remove
handle assembly. Take out
existing cartridge and discard.
Replace with new cartridge and
reassemble.
