Proficient H2O Pro315 Next Gen TA HE Alternating Manual Download Page 15

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1.   Salt  Usage:  See  your  water  conditioning  professional  for  a 

recommendation on the best type of salt for your application.

2.  Brine Tank Cleaning:

  a.  Remove brine tank cover.

  b.  Scoop out as much old salt as possible.

  c.  Disconnect brine tubing from safety brine valve at brine well.

  d.  Remove safety brine valve from brine well.

  e.  Place one hand in brine well to hold overflow nut and  

 

remove 2-piece overflow.

  

f.  Remove brine well and optional grid plate, if used, from  

 

  brine tank.

  

g.  Remove any remaining salt and/or impurities from brine tank.

 h.  Using clean water and a brush or rag, wipe and rinse inside  

 

of brine tank.  Wipe and rinse the grid plate and brine well.

i.  Reassemble brine tank reversing steps c - f.  Note: If grid plate

   is used and it is damaged or cracked, replace with new one.

j.   Put brine tank in place making sure there is no debris or   

 

foreign material beneath it.

k.  Reconnect brine tubing to safety brine valve.

l.  Manually add 6 inches of water to the brine tank (or to    

 

approximately 1” above the grid plate, if used).

m.   Add new salt.  Important:  Do not add the old salt which was   

 

removed earlier unless it is clean and not mushy.  We    

 

recommend using new salt.

n.  Follow the disinfection instructions found at top of page.

o.   Put on brine tank cover.

MISCELLANEOUS

WATER SOFTENER DRAINING PROCEDURE

In cold weather climates it is common for plumbing systems that are 

not in use to be “winterized“ or drained of all water to prevent any 

damage that may be caused by the excessive expansion of water 

when it freezes. To prevent damage to a water softener it must be 

properly drained also. A simple way to properly drain or winterize 

a water softener is to use compressed air to force all of the water 

out of the softener mineral tank. The following procedure will explain 

the process:

1)  Initiate the softener into a manual regeneration cycle.  After the 

refill cycle, advance control to backwash and allow it to complete 

the backwash cycle (this will clean the media) and start into the 

brine-draw cycle. Allow the regeneration to continue in the brine 

draw cycle until the brine is drawn out of the salt tank and the air 

check at the bottom of the brine pick-up tube shuts off. This should 

be done with each tank.  NOTE: Be sure you have salt in the 

brine tank and allow 1 hour minimum to make a saturated 

brine. It is important that any liquid left in the softener tank 

when you finished blowing out system be saturated brine 

solution to prevent any damage to the softener.  At this time 

no more brine is introduced into the softener and the slow rinse 

process begins.

2)  Turn the water supply inlet and outlet valves off to the water 

softener as soon as the air check shuts off and no more brine 

is being drawn into the softener (at the beginning of the slow 

rinse process). 

3)  Unplug the electric power leaving the softener control valve in 

the brine draw cycle.

4)  Remove the brine refill elbow assembly from the control valve.  

Remove the refill flow control retainer assembly from the elbow.  

Reinstall the elbow assembly and secure with the locking clip.  

Disconnect the brine tube at the top of the salt keeper and force 

air into the brine tube toward the softener mineral tank and control 

valve. The air will force the brine/water solution that was drawn 

into the mineral tank out to drain through the control valve drain 

line. (An air compressor blow gun attachment with a portable 

air compressor works well.)  Reinstall the brine line flow control 

retainer in side of the refill elbow assembly.  Reinstall the brine 

refill elbow assembly and secure with locking clip.

 CAUTION: You do not want to apply any more pressure than 

necessary to force the brine/water out of the mineral tank. 

  The small amount of brine/water that may be left in the mineral 

tank will not expand enough to cause any damage to the softener 

when it freezes.

  If your softener is equipped with an optional bottom drain on the 

mineral tank, you will have to follow all of the same procedures 

with  the  exception  of  the  need  for  compressed  air.  With  the 

brine tube disconnected from the salt keeper, raise it to a level 

above the softener control valve and temporarily secure it in this 

position. Now open the drain valve at the bottom of the mineral 

tank and allow  all brine/water to drain from the mineral tank.

  CAUTION:  If a hose is connected to the drain valve to direct the 

brine/water to a floor drain be sure it runs downward and is unob-

structed. When brine/water quits running at the drain, be sure to 

leave the drain valve open until you start the system up again.

5)  At this time the salt keeper has very little water left in it. What 

liquid is left in the salt keeper is saturated brine, provided that 

there is still salt left in the tank. Saturated brine will not freeze 

solid and cause any damage and does not have to be drained 

any further from the brine tank.

  If there is no salt left in the salt keeper when the system is drained 

we recommend dumping all of the water out of the brine tank 

at this time. See brine tank cleaning instructions. (#2 in Miscel-

laneous section, below)

6)  CAUTION: It is important at this time to be assured that the 

inlet/outlet water supply piping is properly drained. Depending 

on how the water supply piping was routed to the water softener 

control valve, a water loop or trap may have been created.

  Sometimes drain valve(s) are installed at the bottom of the loop 

to assure all water can be drained out. If not it may be neces-

sary to disconnect the control valve from the piping system and 

open the inlet/outlet valve(s) to allow all the water to drain from 

the piping. This should be done after the rest of the plumbing 

system is drained.

7)  Draining or winterizing of your softener is complete. Refer to the 

start-up procedures on page 7 when you are ready to start your 

softener.

WATER SOFTENER DISINFECTION

The construction materials of your water softener will not support 

bacterial growth nor will these materials contaminate a water supply. 

However, the normal conditions existing during shipping, storage, 

and installation indicate the advisability of disinfecting a softener 

after installation, before the softener is used to treat potable water. 

In addition, during normal use a softener may become fouled with 

organic matter or in some cases, with bacteria from the water supply.

 

Therefore,  every  water  softener  should  be  disinfected  after 

installation, some will require periodic disinfection during their normal 

life. You have two choices for disinfection as follows:
A.   SODIUM HYPOCHLORITE (household bleach)

 5.25% 

SODIUM HYPOCHLORITE solutions are available under 

such trade names such as Clorox, Linco, Bo Peep, White Sail 

and Eagle Brand Bleach. If stronger solutions are used, such 

as those sold for commercial laundries, adjust the dosage ac-

cordingly.

    1. Dosage:

      a. Softening  resin;  1.2  fluid  ounce  per  cubic  foot  of  

   resin.

    2. Add the required amount of hypochlorite solution to the  

      brine well of the brine tank.

   a. Proceed with the normal regeneration.  Press REGEN

       and allow the water softener to go through a normal

      regeneration.

B.   EPA and NSF approved Sani-System by Pro Products.    

  This can be purchased from your water treatment provider

    or at: http://proproducts.com/products/sani-system.

Summary of Contents for Pro315 Next Gen TA HE

Page 1: ...Manual p n 800705 Rev C Updated 10 24 17 2015 2017 Manufactured by PROFICIENT H2O 404 Moravian Valley Road Waunakee Wisconsin 53597 Phone 608 849 3459 Web www proficienth2o com Pro315 TA Twin Alternating Manual ...

Page 2: ... 15 Water Softener Draining Procedure 15 Troubleshooting 16 18 Parts Diagrams 19 26 Specifications 27 Warranty 28 JOB SPECIFICATION SHEET MODEL NO __________________________________________________________________________________________ WATER TEST AT TIME OF INSTALLATION _______ Hardness CaCo3 gpg ______ Other______________________ _______ Iron ppm ______ Other______________________ _______ pH __...

Page 3: ...ng of the unit Ask your dealer what type of salt may best suit your needs Always have an adequate supply of salt on hand Check the salt level of your brine tank every couple of weeks initially to determine how much salt you use this will depend on how much water you use As a rule of thumb with 20 gpg hard water about a 1 2 lb of salt per person per day is used In other words a family of four uses ...

Page 4: ...ng plumbing must be free from lime and iron build up Piping that is built up heavily with lime and or iron must be replaced If piping is blocked with iron additional equipment must be installed ahead of the water conditioner to correct the problem Drain Line The softener should be located close to a drain Avoid overhead drain lines if possible to prevent back pressure on the brine injector Overhea...

Page 5: ...e 6a page 6 or a 3 4 female adapter If soldering joints near the drain must be done prior to connecting the drain line flow control fitting Leave at least 6 between the drain line control fitting and solder joints when soldering pipes that are connected on the drain line control fitting Failure to do this could cause interior damage to the drain line flow control fitting 6 The brine refill flow co...

Page 6: ...n the left side of display If the display is in the tank in service current flow rate the word softening flashes on the left side of the display and the actual flow rate is displayed on the right side of the display Figure 8 DAYS TO A REGEN 6 CAPACITY REMAINING 650 REGEN TODAY GAL NORMAL OPERATION SCREENS PM 6 35 TIME OF DAY GPM 6 8 FLOW RATE USER DISPLAY 1 Typical user display Shows capacity or d...

Page 7: ...Override This sets the number of days between regenerations If value set to oFF regeneration initiation is based solely on gallons used If value is set as a number allowable range from 1 to 28 a regeneration initiation will be called for on that day even if sufficient number of gallons were not used to call for a regen eration Set Day Override using or buttons Factory setting is 14 days number of ...

Page 8: ... The system runs through the steps automatically and will reset itself to provide treated water when the regeneration has been completed Figure 11 CYCLE TIME ADJUSTMENTS Normally it is not recommended to adjust the lengths of the cycle times However certain water conditions may dictate adjustments This should only be done from the recommendation of a water conditioning professional The following c...

Page 9: ...UTO Factory setting is the capacity of the softener at medium salting See Page 26 Press NEXT to go to Step 10S Press REGEN to return to previous step STEP 10 S Select between proportional or normal brining Use or buttons to se lect Proportional brining is only available if configured as prefill upflow softener or screen will not appear Proportional brining will divide the actual gallons used by ca...

Page 10: ...set time Relay Set on Gallons Relay activates every set number of gallons while in service and deactivates after set time Relay Triggered on Regen Gallons Relay activates after set number of gallons in service or gallons used during regeneration and de activates after set time or when me ter stops registering flow whichever comes first Press NEXT to go to Step 16 for programming Off If off is sele...

Page 11: ...Use up and down arrows to select number of gallons per relay activation of REGEN gallon setting Range 1 50 gallons Press NEXT to set relay duration Use up and down arrows to set time duration of relay closure Range 0 01 seconds 200 00 minutes STEP 18 S Set duration between scheduled service reminders Use UP DOWN arrows to select in 1 4 year increments from 1 4 to 9 75 years or on gallons or both o...

Page 12: ...ter treated on that day Continue to press the button to show the volume of water treated for the last 63 days If a regeneration occurred on the day the word REGEN will also be displayed This display will show dashes if a water meter is not installed Press the NEXT button at any time to go to Step 6 D Press REGEN to return to the previous step STEP 1D Press or simultaneously for three seconds If sc...

Page 13: ...ISTORY RETURN TO NORMAL MODE STEP 2VH 970 DAY STEP 3VH 235 REGEN STEP 4VH 175 GAL x1000 Can not be reset CYCLE SEQUENCE Cycle Sequence instructions allows the operator to set the order of the cycle The Softener System Setup allows the operator to set how long the cycles will last The operator may choose up to 9 cycles in any order END must be used as the last cycle option The SOFTENING cycle shoul...

Page 14: ... selection of third cycle appears in the display in this example BACKWASH is selected Press NEXT to go to Step 8CS Press REGEN to return to previous step STEP 8CS Press the or buttons until selection of fourth cycle appears in the display in this example dn BRINE is selected Press NEXT to go to Step 9CS Press REGEN to return to previous step STEP 9CS Press the or buttons until selection of fifth c...

Page 15: ...the brine refill elbow assembly and secure with locking clip CAUTION You do not want to apply any more pressure than necessary to force the brine water out of the mineral tank The small amount of brine water that may be left in the mineral tank will not expand enough to cause any damage to the softener when it freezes If your softener is equipped with an optional bottom drain on the mineral tank y...

Page 16: ...king outlet C Defective transformer C Replace transformer D Defective PC board D Replace PC board E Broken drive gear or drive cap assembly E Replace drive gear or drive cap assembly F Broken piston retainer F Replace drive cap assembly G Broken main or regenerant piston G Replace main or regenerant piston 3 Control valve does not regenerate A Transformer unplugged A Connect transformer automatica...

Page 17: ... Low inlet pressure F Increase inlet pressure to a minimum of 25 psi 12 Continuous flow to drain A Piston assembly failure A Replace piston assembly B Motor failure B Replace motor C Circuit board failure C Replace circuit board 13 Loss of water pressure A Iron build up in resin A See problem 15 B Resin bed fouled with sand or sediment B Rebed softener and install sediment filter ahead of softener...

Page 18: ...rd and relay B Relay driver programmed on Gallons A Programmed incorrectly A Reprogram see page 11 B Faulty meter connection B Repair or replace meter assembly C Defective relay See figure below C Replace Relay D Defective PC Board D Replace PC Board E Faulty wire connections between E Check and repair wire connections PC board and relay 20 Relay energized during regeneration A Relay programmed as...

Page 19: ...1 104409 9 Brine Tank Cvr 18x33 1 101488 10 Cap Brine Well 2 101365 11 Safety Brine Valve 1 101274 12 Float Assembly 1 101660 13 Air Check 1 101181 15 2 Piece Overflow 1 102217 16 Grid Plate 18 optional 1 101758 17 Interconnect Fitting 1 8 10 Tanks 110194 made for specific tank sizes on larger units 18 In Out Head 1 101777 Consumer Manual Not Shown 1 800705 Must be ordered as complete assembly PRO...

Page 20: ... Do not use vaseline oils other hydrocarbon lubricants or spray silicone anywhere A silicone lubricant may be used on black o rings but is not necessary Avoid any type of lubricants including silicone on red or clear lip seals After completing any valve maintenance involving the drive assembly or the drive cap assembly and pistons press and hold NEXT and REGEN buttons for 3 seconds or unplug power...

Page 21: ...ector plugs are located in both holes The nuts and caps are designed to be unscrewed or tightened by hand or with the special plastic wrench If necessary a pliers can be used to unscrew the nut or cap Do not use a pipe wrench to tighten or loosen nuts or caps Do not place screwdriver in slots on caps and or tap with a hammer Do not use pipe dope or other sealants on threads Teflon tape must be use...

Page 22: ... 4 5 101618 Drain Elb 3 4 Male Assy Vent Optional 4 5 101619 Drain Elb 3 4 Male Assy No Vent 1 5 102153 O ring 019 1 6 102406 DLFC Retainer Assy 1 7 101551 DLFC 0 7 gpm for 3 4 1 101552 DLFC 1 0 gpm for 3 4 101556 DLFC 1 3 gpm for 3 4 One 101559 DLFC 1 7 gpm for 3 4 DLFC 101574 DLFC 2 2 gpm for 3 4 must 101577 DLFC 2 7 gpm for 3 4 be used 101583 DLFC 3 2 gpm for 3 4 if 3 4 101588 DLFC 4 2 gpm for ...

Page 23: ...ass Handle 2 7 109479 Bypass Rotor Seal Retainer 2 8 102159 O Ring 135 2 9 102161 O Ring 112 2 10 102160 O Ring 214 2 Bypass Valve Not Shown Bypass Vertical Adapter Assembly ORDER NO DESCRIPTION QTY 102141 Nut 1 Quick Connect 2 102437 Split Ring 2 102165 O Ring 215 2 106858 Bypass Verticle Adapter 2 WATER METER AND METER PLUG 1 102141 Nut 1 QC 1 2 4 102051 Meter Assy 1 3 102687 Turbine Assy 1 4 10...

Page 24: ...misalignments but are not designed to support the weight of a system or the plumbing Slide nut on first then the split ring and o ring Hand tighten the nut only Drawing No Order No Description Quantity 1 102192 O Ring 337 1 2 102165 O Ring 215 Distributor Tube 1 Used for Tanks up to 10 4 1 3 2 2 1 VALVE BODY COMPLIANCE TABLE Application Injector and or Plug s Main Piston Regenerant Piston Stack Bo...

Page 25: ...25 TWIN TRANSFER 6 4 5 14 15 18 19 20 22 21 17 16 2 1 7 12 10 11 10 7 9 8 6 5 4 3 2 1 13 ...

Page 26: ...fer Drive Shaft Asy 1 13 110205 O Ring 110 2 14 110206 Transfer Drive Cap Asy 1 15 110207 Transfer Drive Gear Asy 1 16 110208 Transfer Drive Gear Axle 1 17 110209 Transfer Reduction Gear 1 18 106134 Bypass Reduction Gear Axle 3 19 101746 Drive Reducing Gear 12x36 3 20 106133 1 5 2 Alt 2BY Reduce Gear Cvr Asy 1 21 106139 Screw 8 1 PHPN T 25 SS 3 22 110210 Cover Assembly 1 Not Shown 110211 Transfer ...

Page 27: ...40 Service Flow Rates GPM GPM GPM GPM Service Flow 10 psi 5 5 6 8 7 8 10 9 Peak Flow 15 psi 7 9 9 10 4 12 5 Resin Tank Size 8x44 9x48 10x54 12x52 Recommended Brine Tank 18x33 18x33 18x33 18x33 Brine Line Size 3 8 3 8 3 8 3 8 Factory Settings at Low Salting 5200 grains lb regeneration at 20 gpg 1 System conforms to ANSI NSF 44 for performance claims as verified and substantiated by test data operat...

Page 28: ...emedy for any valid warranty claims against Proficient H2 O THIS WARRANTY DOES NOT COVER defects caused by sand sediment or bacteria fouling accident fire flood Act of God misuse misapplica tion neglect alteration installation or operation contrary to Proficient H2 O s printed instructions or installation repair or service by anyone other than Proficient H2 O or an authorized seller of Proficient ...

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