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12

DIAGNOSTICS

STEP 1D

STEP 2D

2

REGEN

DAY  

STEP 3D

342

REGEN

  

GAL

STEP 4D

A-   6

DAY

  

33

GAL

75

GAL

STEP 5D

-     1

REGEN

DAY

  

STEP 6D

12.7

GAL

MIN

RETURN TO NORMAL MODE

         = 

 Up Arrow              = 

 Down Arrow

Reset Diagnostic Values: Hold                      NEXT/DOWN buttons for 3 seconds, then hold               UP/DOWN buttons for 3 seconds.

STEP 4D – Volume of reserve capacity used for last 7 days: If the 

unit is set up as a softener, a meter is installed and Set Volume Capac-

ity is set to "Auto", this display shows 0 day (for today) and flashes the 

reserve capacity.  Pressing  the 

  button will show day 1 (which would 

be yesterday) and flashes the reserve capacity used.  Pressing  the 

  

button again will show day 2 (the day before yesterday) and the reserve 

capacity used.  Keep pressing  the 

  button to show the capacity for 

days 3, 4, 5 and 6.  The 

 

button can be pressed to move backwards in 

the day series.  Press NEXT button at any time to go to Step 5D.  Press 

REGEN to return to previous step.

STEP 5D – Volume of water used, 63-day usage history: This 

display shows day 1 (for yesterday) and flashes the volume of water 

treated yesterday.  Pressing the 

 

button will show day 2 (which would 

be the day before yesterday) and flashes the volume of water treated 

on that day.  Continue to press the  

 

button to show the volume of 

water treated for the last 63 days.  If a regeneration occurred on the 

day the word "REGEN" will also be displayed.  This display will show 

dashes if a water meter is not installed.  Press the NEXT button at any 

time to go to Step 6 D.  Press REGEN to return to the previous step.

STEP 1D – Press 

 

or 

 

simultaneously for three seconds.  If screen in step 2D does not appear 

in 5 seconds the lock on the valve is activated.

STEP 2D – Days, since last regeneration: This display shows the days since the last regeneration 

occurred.  Press the NEXT button to go to Step 3D.  Press REGEN to exit Diagnostics.

STEP 3D – Volume, since last regeneration: This display shows gallons of water that has been 

treated since the last regeneration.  This display will equal zero if a water meter is not installed.  

Press the NEXT button to go to Step 4D.  Press REGEN to return to previous step.

STEP 6D – Flow rate, maximum last seven days: The maximum flow rate in gallons per minute that 

occurred in the last seven days will be displayed.  This display will equal zero if a water meter is not 

installed.  Press the NEXT button to exit Diagnostics.  Press REGEN to return to the previous step.

To reset diagnostic data push "Next" and 

 

button for 3 seconds, release when softening appears 

in window, then press "

 

&

 

"

 

button simultaneously for 3 seconds.

Summary of Contents for Pro315 Next Gen TA HE

Page 1: ...Manual p n 800705 Rev C Updated 10 24 17 2015 2017 Manufactured by PROFICIENT H2O 404 Moravian Valley Road Waunakee Wisconsin 53597 Phone 608 849 3459 Web www proficienth2o com Pro315 TA Twin Alternating Manual ...

Page 2: ... 15 Water Softener Draining Procedure 15 Troubleshooting 16 18 Parts Diagrams 19 26 Specifications 27 Warranty 28 JOB SPECIFICATION SHEET MODEL NO __________________________________________________________________________________________ WATER TEST AT TIME OF INSTALLATION _______ Hardness CaCo3 gpg ______ Other______________________ _______ Iron ppm ______ Other______________________ _______ pH __...

Page 3: ...ng of the unit Ask your dealer what type of salt may best suit your needs Always have an adequate supply of salt on hand Check the salt level of your brine tank every couple of weeks initially to determine how much salt you use this will depend on how much water you use As a rule of thumb with 20 gpg hard water about a 1 2 lb of salt per person per day is used In other words a family of four uses ...

Page 4: ...ng plumbing must be free from lime and iron build up Piping that is built up heavily with lime and or iron must be replaced If piping is blocked with iron additional equipment must be installed ahead of the water conditioner to correct the problem Drain Line The softener should be located close to a drain Avoid overhead drain lines if possible to prevent back pressure on the brine injector Overhea...

Page 5: ...e 6a page 6 or a 3 4 female adapter If soldering joints near the drain must be done prior to connecting the drain line flow control fitting Leave at least 6 between the drain line control fitting and solder joints when soldering pipes that are connected on the drain line control fitting Failure to do this could cause interior damage to the drain line flow control fitting 6 The brine refill flow co...

Page 6: ...n the left side of display If the display is in the tank in service current flow rate the word softening flashes on the left side of the display and the actual flow rate is displayed on the right side of the display Figure 8 DAYS TO A REGEN 6 CAPACITY REMAINING 650 REGEN TODAY GAL NORMAL OPERATION SCREENS PM 6 35 TIME OF DAY GPM 6 8 FLOW RATE USER DISPLAY 1 Typical user display Shows capacity or d...

Page 7: ...Override This sets the number of days between regenerations If value set to oFF regeneration initiation is based solely on gallons used If value is set as a number allowable range from 1 to 28 a regeneration initiation will be called for on that day even if sufficient number of gallons were not used to call for a regen eration Set Day Override using or buttons Factory setting is 14 days number of ...

Page 8: ... The system runs through the steps automatically and will reset itself to provide treated water when the regeneration has been completed Figure 11 CYCLE TIME ADJUSTMENTS Normally it is not recommended to adjust the lengths of the cycle times However certain water conditions may dictate adjustments This should only be done from the recommendation of a water conditioning professional The following c...

Page 9: ...UTO Factory setting is the capacity of the softener at medium salting See Page 26 Press NEXT to go to Step 10S Press REGEN to return to previous step STEP 10 S Select between proportional or normal brining Use or buttons to se lect Proportional brining is only available if configured as prefill upflow softener or screen will not appear Proportional brining will divide the actual gallons used by ca...

Page 10: ...set time Relay Set on Gallons Relay activates every set number of gallons while in service and deactivates after set time Relay Triggered on Regen Gallons Relay activates after set number of gallons in service or gallons used during regeneration and de activates after set time or when me ter stops registering flow whichever comes first Press NEXT to go to Step 16 for programming Off If off is sele...

Page 11: ...Use up and down arrows to select number of gallons per relay activation of REGEN gallon setting Range 1 50 gallons Press NEXT to set relay duration Use up and down arrows to set time duration of relay closure Range 0 01 seconds 200 00 minutes STEP 18 S Set duration between scheduled service reminders Use UP DOWN arrows to select in 1 4 year increments from 1 4 to 9 75 years or on gallons or both o...

Page 12: ...ter treated on that day Continue to press the button to show the volume of water treated for the last 63 days If a regeneration occurred on the day the word REGEN will also be displayed This display will show dashes if a water meter is not installed Press the NEXT button at any time to go to Step 6 D Press REGEN to return to the previous step STEP 1D Press or simultaneously for three seconds If sc...

Page 13: ...ISTORY RETURN TO NORMAL MODE STEP 2VH 970 DAY STEP 3VH 235 REGEN STEP 4VH 175 GAL x1000 Can not be reset CYCLE SEQUENCE Cycle Sequence instructions allows the operator to set the order of the cycle The Softener System Setup allows the operator to set how long the cycles will last The operator may choose up to 9 cycles in any order END must be used as the last cycle option The SOFTENING cycle shoul...

Page 14: ... selection of third cycle appears in the display in this example BACKWASH is selected Press NEXT to go to Step 8CS Press REGEN to return to previous step STEP 8CS Press the or buttons until selection of fourth cycle appears in the display in this example dn BRINE is selected Press NEXT to go to Step 9CS Press REGEN to return to previous step STEP 9CS Press the or buttons until selection of fifth c...

Page 15: ...the brine refill elbow assembly and secure with locking clip CAUTION You do not want to apply any more pressure than necessary to force the brine water out of the mineral tank The small amount of brine water that may be left in the mineral tank will not expand enough to cause any damage to the softener when it freezes If your softener is equipped with an optional bottom drain on the mineral tank y...

Page 16: ...king outlet C Defective transformer C Replace transformer D Defective PC board D Replace PC board E Broken drive gear or drive cap assembly E Replace drive gear or drive cap assembly F Broken piston retainer F Replace drive cap assembly G Broken main or regenerant piston G Replace main or regenerant piston 3 Control valve does not regenerate A Transformer unplugged A Connect transformer automatica...

Page 17: ... Low inlet pressure F Increase inlet pressure to a minimum of 25 psi 12 Continuous flow to drain A Piston assembly failure A Replace piston assembly B Motor failure B Replace motor C Circuit board failure C Replace circuit board 13 Loss of water pressure A Iron build up in resin A See problem 15 B Resin bed fouled with sand or sediment B Rebed softener and install sediment filter ahead of softener...

Page 18: ...rd and relay B Relay driver programmed on Gallons A Programmed incorrectly A Reprogram see page 11 B Faulty meter connection B Repair or replace meter assembly C Defective relay See figure below C Replace Relay D Defective PC Board D Replace PC Board E Faulty wire connections between E Check and repair wire connections PC board and relay 20 Relay energized during regeneration A Relay programmed as...

Page 19: ...1 104409 9 Brine Tank Cvr 18x33 1 101488 10 Cap Brine Well 2 101365 11 Safety Brine Valve 1 101274 12 Float Assembly 1 101660 13 Air Check 1 101181 15 2 Piece Overflow 1 102217 16 Grid Plate 18 optional 1 101758 17 Interconnect Fitting 1 8 10 Tanks 110194 made for specific tank sizes on larger units 18 In Out Head 1 101777 Consumer Manual Not Shown 1 800705 Must be ordered as complete assembly PRO...

Page 20: ... Do not use vaseline oils other hydrocarbon lubricants or spray silicone anywhere A silicone lubricant may be used on black o rings but is not necessary Avoid any type of lubricants including silicone on red or clear lip seals After completing any valve maintenance involving the drive assembly or the drive cap assembly and pistons press and hold NEXT and REGEN buttons for 3 seconds or unplug power...

Page 21: ...ector plugs are located in both holes The nuts and caps are designed to be unscrewed or tightened by hand or with the special plastic wrench If necessary a pliers can be used to unscrew the nut or cap Do not use a pipe wrench to tighten or loosen nuts or caps Do not place screwdriver in slots on caps and or tap with a hammer Do not use pipe dope or other sealants on threads Teflon tape must be use...

Page 22: ... 4 5 101618 Drain Elb 3 4 Male Assy Vent Optional 4 5 101619 Drain Elb 3 4 Male Assy No Vent 1 5 102153 O ring 019 1 6 102406 DLFC Retainer Assy 1 7 101551 DLFC 0 7 gpm for 3 4 1 101552 DLFC 1 0 gpm for 3 4 101556 DLFC 1 3 gpm for 3 4 One 101559 DLFC 1 7 gpm for 3 4 DLFC 101574 DLFC 2 2 gpm for 3 4 must 101577 DLFC 2 7 gpm for 3 4 be used 101583 DLFC 3 2 gpm for 3 4 if 3 4 101588 DLFC 4 2 gpm for ...

Page 23: ...ass Handle 2 7 109479 Bypass Rotor Seal Retainer 2 8 102159 O Ring 135 2 9 102161 O Ring 112 2 10 102160 O Ring 214 2 Bypass Valve Not Shown Bypass Vertical Adapter Assembly ORDER NO DESCRIPTION QTY 102141 Nut 1 Quick Connect 2 102437 Split Ring 2 102165 O Ring 215 2 106858 Bypass Verticle Adapter 2 WATER METER AND METER PLUG 1 102141 Nut 1 QC 1 2 4 102051 Meter Assy 1 3 102687 Turbine Assy 1 4 10...

Page 24: ...misalignments but are not designed to support the weight of a system or the plumbing Slide nut on first then the split ring and o ring Hand tighten the nut only Drawing No Order No Description Quantity 1 102192 O Ring 337 1 2 102165 O Ring 215 Distributor Tube 1 Used for Tanks up to 10 4 1 3 2 2 1 VALVE BODY COMPLIANCE TABLE Application Injector and or Plug s Main Piston Regenerant Piston Stack Bo...

Page 25: ...25 TWIN TRANSFER 6 4 5 14 15 18 19 20 22 21 17 16 2 1 7 12 10 11 10 7 9 8 6 5 4 3 2 1 13 ...

Page 26: ...fer Drive Shaft Asy 1 13 110205 O Ring 110 2 14 110206 Transfer Drive Cap Asy 1 15 110207 Transfer Drive Gear Asy 1 16 110208 Transfer Drive Gear Axle 1 17 110209 Transfer Reduction Gear 1 18 106134 Bypass Reduction Gear Axle 3 19 101746 Drive Reducing Gear 12x36 3 20 106133 1 5 2 Alt 2BY Reduce Gear Cvr Asy 1 21 106139 Screw 8 1 PHPN T 25 SS 3 22 110210 Cover Assembly 1 Not Shown 110211 Transfer ...

Page 27: ...40 Service Flow Rates GPM GPM GPM GPM Service Flow 10 psi 5 5 6 8 7 8 10 9 Peak Flow 15 psi 7 9 9 10 4 12 5 Resin Tank Size 8x44 9x48 10x54 12x52 Recommended Brine Tank 18x33 18x33 18x33 18x33 Brine Line Size 3 8 3 8 3 8 3 8 Factory Settings at Low Salting 5200 grains lb regeneration at 20 gpg 1 System conforms to ANSI NSF 44 for performance claims as verified and substantiated by test data operat...

Page 28: ...emedy for any valid warranty claims against Proficient H2 O THIS WARRANTY DOES NOT COVER defects caused by sand sediment or bacteria fouling accident fire flood Act of God misuse misapplica tion neglect alteration installation or operation contrary to Proficient H2 O s printed instructions or installation repair or service by anyone other than Proficient H2 O or an authorized seller of Proficient ...

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