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EN
1-METER READY-TO-RUN SAILBOAT
LIMITED WARRANTY
What This Warranty Covers
Horizon Hobby, LLC, (Horizon) warrants to the original purchaser that the
product purchased (the "Product") will be free from defects in materials
and workmanship at the date of purchase.
What is Not Covered
This warranty is not transferable and does not cover (i) cosmetic damage,
(ii) damage due to acts of God, accident, misuse, abuse, negligence,
commercial use, or due to improper use, installation, operation or
maintenance, (iii) modification of or to any part of the Product, (iv)
attempted service by anyone other than a Horizon Hobby authorized
service center, (v) Product not purchased from an authorized Horizon
dealer, (vi) Product not compliant with applicable technical regulations,
(vii) use that violates any applicable laws, rules, or regulations.
OTHER THAN THE EXPRESS WARRANTY ABOVE, HORIZON MAKES NO
OTHER WARRANTY OR REPRESENTATION, AND HEREBY DISCLAIMS
ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT
LIMITATION, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE
PURCHASER ACKNOWLEDGES THAT THEY ALONE HAVE DETERMINED
THAT THE PRODUCT WILL SUITABLY MEET THE REQUIREMENTS OF THE
PURCHASER’S INTENDED USE.
Purchaser’s Remedy
Horizon’s sole obligation and purchaser’s sole and exclusive remedy shall
be that Horizon will, at its option, either (i) service, or (ii) replace, any
Product determined by Horizon to be defective. Horizon reserves the right
to inspect any and all Product(s) involved in a warranty claim. Service
or replacement decisions are at the sole discretion of Horizon. Proof of
purchase is required for all warranty claims. SERVICE OR REPLACEMENT
AS PROVIDED UNDER THIS WARRANTY IS THE PURCHASER’S SOLE
AND EXCLUSIVE REMEDY.
Limitation of Liability
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL
OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR PRODUCTION OR
COMMERCIAL LOSS IN ANY WAY, REGARDLESS OF WHETHER SUCH
CLAIM IS BASED IN CONTRACT, WARRANTY, TORT, NEGLIGENCE,
STRICT LIABILITY OR ANY OTHER THEORY OF LIABILITY, EVEN IF
HORIZON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Further, in no event shall the liability of Horizon exceed the individual
price of the Product on which liability is asserted. As Horizon has no
control over use, setup, final assembly, modification or misuse, no liability
shall be assumed nor accepted for any resulting damage or injury. By
the act of use, setup or assembly, the user accepts all resulting liability.
If you as the purchaser or user are not prepared to accept the liability
associated with the use of the Product, purchaser is advised to return
the Product immediately in new and unused condition to the place of
purchase.
Law
These terms are governed by Illinois law (without regard to conflict of
law principals). This warranty gives you specific legal rights, and you may
also have other rights which vary from state to state. Horizon reserves
the right to change or modify this warranty at any time without notice.
WARRANTY SERVICES
Questions, Assistance, and Services
Your local hobby store and/or place of purchase cannot provide warranty
support or service. Once assembly, setup or use of the Product has been
started, you must contact your local distributor or Horizon directly. This
will enable Horizon to better answer your questions and service you in
the event that you may need any assistance. For questions or assistance,
please visit our website at www.horizonhobby.com, submit a Product
Support Inquiry, or call the toll free telephone number referenced in the
Warranty and Service Contact Information section to speak with a Product
Support representative.
Inspection or Services
If this Product needs to be inspected or serviced and is compliant in the
country you live and use the Product in, please use the Horizon Online
Service Request submission process found on our website or call Horizon
to obtain a Return Merchandise Authorization (RMA) number. Pack the
Product securely using a shipping carton. Please note that original boxes
may be included, but are not designed to withstand the rigors of shipping
without additional protection. Ship via a carrier that provides tracking
and insurance for lost or damaged parcels, as Horizon is not responsible
for merchandise until it arrives and is accepted at our facility. An Online
Service Request is available at http://www.horizonhobby.com/content/_
service-center_render-service-center. If you do not have internet access,
please contact Horizon Product Support to obtain a RMA number along
with instructions for submitting your product for service. When calling
Horizon, you will be asked to provide your complete name, street address,
email address and phone number where you can be reached during
business hours. When sending product into Horizon, please include
your RMA number, a list of the included items, and a brief summary of
the problem. A copy of your original sales receipt must be included for
warranty consideration. Be sure your name, address, and RMA number
are clearly written on the outside of the shipping carton.
NOTICE: Do not ship LiPo batteries to Horizon. If you have
any issue with a LiPo battery, please contact the appropriate
Horizon Product Support office.
Warranty Requirements
For Warranty consideration, you must include
your original sales receipt verifying the proof-of-
purchase date.
Provided warranty conditions have been met,
your Product will be serviced or replaced free of charge. Service
or replacement decisions are at the sole discretion of Horizon.
Non-Warranty Service
Should your service not be covered by warranty,
service will be completed and payment will be required
without notification or estimate of the expense unless
the expense exceeds 50% of the retail purchase cost.
By
submitting the item for service you are agreeing to payment of the service
without notification. Service estimates are available upon request. You
must include this request with your item submitted for service. Non-
warranty service estimates will be billed a minimum of ½ hour of labor. In
addition you will be billed for return freight. Horizon accepts money orders
and cashier’s checks, as well as Visa, MasterCard, American Express, and
Discover cards. By submitting any item to Horizon for service, you are
agreeing to Horizon’s Terms and Conditions found on our website http://
www.horizonhobby.com/content/_service-center_render-service-center.
ATTENTION: Horizon service is limited to Product compliant in
the country of use and ownership. If received, a non-compliant
Product will not be serviced. Further, the sender will be
responsible for arranging return shipment of the un-serviced
Product, through a carrier of the sender’s choice and at the
sender’s expense. Horizon will hold non-compliant Product
for a period of 60 days from notification, after which it will be
