Retrieval Decoy
Limited Warranty
What this Warranty Covers
Horizon Hobby, Inc. (“Horizon”) warrants to the original
purchaser that the product purchased (the "Product") will
be free from defects in materials and workmanship at
the date of purchase.
What is Not Covered
This warranty is not transferable and does not cover
(i) cosmetic damage, (ii) damage due to acts of God,
accident, misuse, abuse, negligence, commercial
use, or due to improper use, installation, operation or
maintenance, (iii) modification of or to any part of the
Product, (iv) attempted service by anyone other than
a Horizon Hobby authorized service center, (v) Product
not purchased from an authorized Horizon dealer, or
(vi) Product not compliant with applicable technical
regulations.
OTHER THAN THE EXPRESS WARRANTY ABOVE,
HORIZON MAKES NO OTHER WARRANTY OR
REPRESENTATION, AND HEREBY DISCLAIMS ANY AND
ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT
LIMITATION, THE IMPLIED WARRANTIES OF NON-
INFRINGEMENT, MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE. THE PURCHASER
ACKNOWLEDGES THAT THEY ALONE HAVE
DETERMINED THAT THE PRODUCT WILL SUITABLY
MEET THE REQUIREMENTS OF THE PURCHASER’S
INTENDED USE.
Purchaser's Remedy
Horizon’s sole obligation and purchaser’s sole and
exclusive remedy shall be that Horizon will, at its option,
either (i) service, or (ii) replace, any Product determined
by Horizon to be defective. Horizon reserves the right
to inspect any and all Product(s) involved in a warranty
claim. Service or replacement decisions are at the sole
discretion of Horizon. Proof of purchase is required
for all warranty claims. SERVICE OR REPLACEMENT
AS PROVIDED UNDER THIS WARRANTY IS THE
PURCHASER’S SOLE AND EXCLUSIVE REMEDY.
Limitation of Liability
HORIZON SHALL NOT BE LIABLE FOR SPECIAL,
INDIRECT, INCIDENTAL OR CONSEQUENTIAL
DAMAGES, LOSS OF PROFITS OR PRODUCTION OR
COMMERCIAL LOSS IN ANY WAY, REGARDLESS OF
WHETHER SUCH CLAIM IS BASED IN CONTRACT,
WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY
OR ANY OTHER THEORY OF LIABILITY, EVEN IF
HORIZON HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. Further, in no event shall the
liability of Horizon exceed the individual price of the
Product on which liability is asserted. As Horizon has no
control over use, setup, final assembly, modification or
misuse, no liability shall be assumed nor accepted for
any resulting damage or injury. By the act of use, setup
or assembly, the user accepts all resulting liability. If you
as the purchaser or user are not prepared to accept the
liability associated with the use of the Product, purchaser
is advised to return the Product immediately in new and
unused condition to the place of purchase.
Law
These terms are governed by Illinois law (without
regard to conflict of law principals). This warranty gives
you specific legal rights, and you may also have other
rights which vary from state to state. Horizon reserves
the right to change or modify this warranty at any
time without notice.
WARRANTY SERVICES
Questions, Assistance, and Services
Your local hobby store and/or place of purchase cannot
provide warranty support or service. Once assembly,
setup or use of the Product has been started, you must
contact your local distributor or Horizon directly. This
will enable Horizon to better answer your questions
and service you in the event that you may need any
assistance. For questions or assistance, please visit our
website at www.horizonhobby.com, submit a Product
Support Inquiry, or call 877.504.0233 toll free to speak
to a Product Support representative.
Inspection or Services
If this Product needs to be inspected or serviced and is
compliant in the country you live and use the Product
in, please use the Horizon Online Service Request
submission process found on our website or call Horizon
to obtain a Return Merchandise Authorization (RMA)
number. Pack the Product securely using a shipping
carton. Please note that original boxes may be included,
but are not designed to withstand the rigors of shipping
without additional protection. Ship via a carrier that
provides tracking and insurance for lost or damaged
parcels, as Horizon is not responsible for merchandise
until it arrives and is accepted at our facility. An Online
Service Request is available at http://www.horizonhobby.
com/content/_service-center_render-service-center. If
you do not have internet access, please contact Horizon
Product Support to obtain a RMA number along with
instructions for submitting your product for service.
When calling Horizon, you will be asked to provide your
complete name, street address, email address and phone
number where you can be reached during business
hours. When sending product into Horizon, please include
your RMA number, a list of the included items, and a
brief summary of the problem. A copy of your original
sales receipt must be included for warranty consideration.
Be sure your name, address, and RMA number are
clearly written on the outside of the shipping carton.
NOTICE: Do not ship LiPo batteries to Horizon.
If you have any issue with a LiPo battery,
please contact the appropriate Horizon
Product Support office.
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