11
ARRANTY
Protekt® Aire Supreme Support Self-Adjusting Air/Foam
Mattress Five/Three Warranty:
In connection with your purchase of a Protekt® Aire Supreme Support Self-Adjusting Air/Foam Mattress,
PROACTIVE MEDICAL warrants
, to the original purchaser, against manufacturer’s defects in material
and/workmanship for a period of five (5) years from the date of purchase on the mattress and one (1) year from the
date of purchase on the control unit under normal usage* and so long as all applicable procedures** are followed.
Conditions and Limitations:
Under this warranty, upon reasonable notice, PROACTIVE MEDICAL will replace or repair defective parts or
whole units Covered under this warranty as its sole option. No returns or replacements will be allowed without
authorization from PROACTIVE MEDICAL. This warranty applies to material/parts replacement costs and
labor costs only and does not include shipping and handling costs or disposal fees.
This warranty does not extend to, nor cover:
•
Patient wearables, such as, but not limited to, non-integrated Cover Sheet(s) and disposables used in
conjunction with the mattress; or
•
Normal wear and tear; or
•
Damage, including rust, corrosion or product failure due to causes beyond PROACTIVE MEDICAL control, such
as, but not limited to abuse, theft, fire, flood, wind, lightening, freezing, power failure, power reduction, clogging of
mattress pores due to tobacco smoke, unusual atmospheric conditions, foam deterioration due to exposure to
moisture or other acts of God; or
•
Damage to mattress or mattress handles through use of the mattress for patient transfer or transport.
PROACTIVE MEDICAL reserves the right to make material changes to the product predicated upon availability of
raw Materials of like quality.
Service beyond that described in the User Manual must be carried out by PROACTIVE MEDICAL or such other
entities as may be approved by PROACTIVE MEDICAL in writing.
This warranty is VOID if:
•
Proof of purchase cannot be made by the original purchaser;
•
Adjustment, modification, maintenance, and/or repair beyond that described in the User Manual is carried out by
entities not approved in writing by PROACTIVE MEDICAL
•
The electrical installation of the room does not comply with the appropriate national electrical wiring standards;
•
The equipment is not used in accordance with the instructions and warnings enumerated in the User Manual.
This warranty is in no way to be construed as an extension of any periodic or preventive maintenance agreement,
extended service agreement or in-service agreement entered into by the parties.
THE FORGOING BASIC WARRANTY MADE BY PROACTIVE MEDICAL IS IN LIEU OF ALL OTHER WARRANTIES
EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. PROACTIVE MEDICAL IS NOT LIABLE FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES AND EXPENSES, INCLUDING DAMAGES TO PERSON OR
PROPERTY, DUE IN WHOLE OR IN PART OF THE USE OF THIS PRODUCT EXCEPT AS OTHERWISE
REQUIRED BY LAW.
* Normal usage does not include misuse, abuse, alteration, modification, burns, punctures, improper handling,
harsh cleaning solutions or drying procedures not recommended by the manufacturer, solutions no properly diluted
as per product instructions or caustic staining agents.
** Applicable procedures include, without limitation, those set out in the accompanying User Manual and other
guidelines and Procedures provided by PROACTIVE MEDICAL .
NOTE: To the extent any portion of this warranty is held invalid under federal law, such invalidity shall not affect the
validity of the remaining portions of this warranty agreement, and the parties acknowledge that it is their intention
that such provision (or portion thereof) shall be construed in a manner designed to effectuate the purpose of such
provision to the maximum extent enforceable under applicable law. This warranty gives you specific legal rights and
you may also have other rights which may vary from region to region.
