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So that your dealer and we can provide you with the best possible service, please have the following
information available when calling or writing:
HIN (Hull Identification Number)
Selling dealer’s name and location
Servicing dealer (if different from selling dealer)
Nature of problem
Names of dealership personnel involved with the situation
Record of service performed and approximate dates
When contacting Pro-Line Boats, please keep in mind that your issue will most likely be resolved
at the dealership, using their facilities, equipment, personnel and/or sublet repair facilities.
Note: There are items that are
not covered
by the Pro-Line Boats Limited Warranty, including but not
limited to the following:
•
Incidental and consequential damages (i.e., storage charges, telephone or rental charges
of any type, inconvenience or loss of time or income).
•
Damage caused by neglect, lack of maintenance, accident, abnormal operation, improper
installation or service.
•
Haul-out, launch and towing charges.
•
Transportation charges, service call charges and/or travel time to and from a repair
facility, customer’s home or marina.
•
Service requested by customer other than that which is necessary to satisfy the warranty
obligation.
•
Oils, lubricants or fluids used in normal maintenance.
•
Air freight, next-day or second-day air, or any special delivery fees unless pre-approved.
•
Gelcoat cracking, chalking, crazing, discoloration, yellowing or blistering.
•
Hull blisters that form below the water line: Osmosis blistering is not covered by our
limited warranty. The phenomenon of osmotic blistering is known to occur in salt water,
brackish water and/or fresh water. Any boat left in the water for any period of time is
susceptible. Most marine bottom paint manufacturers offer coatings that help protect the
hull against osmosis blistering. We highly recommend that you add a protective coating
to your hull. Find out which type of bottom paint is recommended for your area and have
an epoxy barrier coat and bottom paint applied by a professional.
•
Parts not installed by the factory
The Ten Year Limited Hull Structural Warranty is transferable to subsequent owners for a nominal fee.
Please contact your dealer or Pro-Line Boats to obtain the applicable transfer form so that the new owner
will have piece of mind knowing that their pre-owned boat comes with the same structural hull warranty
protection that was afforded to the original owner.
