Troubleshooting table
Page EN-24
Problem
Possible cause
Solutions, tips
Food is not heated
properly.
The power level or cooking
duration is set too low.
Keep warming up the food for a short while
in the microwave.
The dish was very cold when
being placed inside.
The container gets
hotter than the
food.
Unsuitable container used.
Use a suitable container.
The device emits
odours.
The heating elements are
being used for the first time.
This is normal. See the “First-time use”
section.
The cooking
chamber door or
viewing window
fogs up.
Moisture is escaping from
the food.
This is normal. Wipe up the moisture after
operation.
