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Section

 

6

   

 

 

 

 

 

 

 

 

Warranty

 

Prism

 

Hardscapes

 

LLC

 

offers

 

a

 

2

year

 

limited

 

warranty

 

against

 

manufacturer

 

defects.

 

Prism

 

Hardscapes

 

will

 

repair

 

or

 

replace

 

product

 

which

 

has

 

been

 

proven

 

to

 

be

 

defective

 

in

 

workmanship

 

and/or

 

material.

 

If

 

unit

 

is

 

confirmed

 

defective

 

and

 

is

 

not

 

repairable

 

by

 

a

 

qualified

 

Prism

 

Hardscapes

 

representative,

 

the

 

unit

 

will

 

be

 

replaced

 

FOB

 

PRISM

 

HARDSCAPES

 

facility.

 

The

 

buyer

 

must

 

provide

 

proof

 

of

 

purchase

 

along

 

with

 

date

 

of

 

delivery

 

to

 

the

 

end

 

user

 

and

 

arrange

 

shipping

 

associated

 

with

 

the

 

replacement

 

of

 

the

 

unit.

 

Prism

 

Hardscapes

 

will

 

not

 

be

 

responsible

 

for

 

any

 

defects

 

resulting

 

from

 

misuse,

 

user

 

error,

 

installation

 

error,

 

abuse,

 

repair

 

or

 

alteration.

 

The

 

use

 

of

 

wood

 

or

 

fuels

 

other

 

than

 

those

 

specified

 

for

 

use

 

with

 

this

 

unit

 

by

 

Prism

 

Hardscapes

 

will

 

void

 

warranty

 

immediately.

 

Under

 

no

 

circumstances

 

will

 

Prism

 

Hardscapes

 

be

 

liable

 

for

 

incidentals

 

or

 

consequential

 

damage

 

resulting

 

from

 

defective

 

products.

 

This

 

warranty

 

is

 

Prism

 

Hardscapes’

 

sole

 

warranty,

 

all

 

others

 

expressed

 

or

 

implied

 

whether

 

of

 

merchantability,

 

fitness

 

of

 

purpose

 

or

 

otherwise,

 

are

 

therefore

 

disclaimed

 

by

 

Prism

 

Hardscapes.

 

Prism

 

Hardscapes

 

is

 

not

 

responsible

 

for

 

any

 

injury

 

or

 

mishap

 

related

 

to

 

misuse,

 

abuse,

 

or

 

lack

 

of

 

judgment

 

in

 

choosing

 

fire

 

display

 

locations.

  

Trouble

 

Shooting

 

or

 

Repair/Replacement

 

Emails:

  

 

tech

[email protected]

 

 

[email protected]

  

 

To

 

register

 

your

 

fire

 

feature:

 

http://prismhardscapes.prismhardscapes.online/warranty

registration/

 

 

 

 

 

Summary of Contents for PH Ignite

Page 1: ......

Page 2: ...Section 1 General Description 1 1 System Overview 1 2 Product Contents 1 3 Product Dimensions Section 2 Safety Instructions Section 3 Installation Details 3 1Gas Requirements 3 2 Initial Set Up 3 3 Wi...

Page 3: ...ruction and reliable ignition source Potted electronics for moisture resistance and reliable operation Pilot burner wires are made of high temperature material to withstand temperatures up to 450 degr...

Page 4: ...1 3 Product Dimensions All measurements in inches...

Page 5: ...state or local requirement exists the installer or maintainer must be a qualified professional with sufficient experience in installation and maintenance of gas appliances Prior to installation read...

Page 6: ...ded for cooking Do not place anything on or in fire feature Never use fire feature in windy conditions Do not reach across or touch hot surfaces or open flames Do not ignite fire feature when media ro...

Page 7: ...r gas pipe and fitting sizing Using smaller piping over long lengths will result in a diminished flame due to pressure drop piping resistance 2 Maintain good piping practice by keeping pipe length and...

Page 8: ...ght radius bend on the gas hose as it may restrict the flow of gas 9 There are several vents and drainage holes in the fire bowl table which must not be blocked The electrical and gas pipe hole is sea...

Page 9: ...e to the fitting to avoid gas leaks If this fitting is not tightened correctly it will leak and potentially ignite and can damage the control system 3 Connect the 12 VAC wires from the control box to...

Page 10: ...order for the main burner to ignite and operate properly 2 The main burner must have a flame port directly in front of the pilot for the ignition system to light the main burner and sense the flame B...

Page 11: ...ch on the burner orifice to tighten fully Align the heat shield such that it fully shades the control box and tighten the brass pipe nut enough so that the heat shield will not move 5 Now take the con...

Page 12: ...4 pin connector and join the two halves together Push the connectors firmly until the latch clicks into place 11 Take the 1 2 stainless steel hose and secure onto the 1 2 gas flare fitting on the cont...

Page 13: ...ase of the pilot burner and the other is at the end of the main burner see pictures below Each orifice is meant for a specific type of fuel Natural Gas or Liquid Propane BURNER ORIFICE PILOT ORIFICE B...

Page 14: ...the Pilot Orifice 3 4 4 Pilot Head Assembly 1 Disconnect the flexible gas hose from the pilot Be careful not to put pressure on the ceramic flame sensor damaging the flame sensor will render the flame...

Page 15: ...n 5 Make sure pilot assembly has been disconnected and removed 6 Using a wrench unscrew the burner orifice from the pipe keep a hand under the control box so that it doesn t fall when the orifice dise...

Page 16: ...g be sure to cover the last three threads well 9 Place the heat shield over the control box outlet pipe and begin threading the orifice into place Tighten with a wrench until secure 10 Once the orific...

Page 17: ...Place pipe thread sealer onto the burner pipe 13 Place the control box outlet onto the burner pipe and turn clockwise until tight 14 Align the control box to where the pilot hole is accessible PILOT H...

Page 18: ...side of the pilot hood is facing the burner 2 Align the pilot plate mounting holes and secure the two mounting screws through the pilot plate to the burner plate 3 Turn the burner plate upside down T...

Page 19: ...y damage the brass thread 5 Attach the gas supply flex hose to the control box gas inlet fitting and secure with wrench 15 Place the burner and plate back into position on the fire feature 16 Turn on...

Page 20: ...nitor will turn off and the flame sensor will keep the flames going Note Wind gusts may displace the flame away from the flame sensor causing a 7 second system to shut down and re start the firing seq...

Page 21: ...ed of replacement f Igniter turns red but does not ignite the pilot burner the orifice may be plugged and needs cleaning or replacement 2 Pilot flame ignites but main burner does not a Control box wil...

Page 22: ...allation error abuse repair or alteration The use of wood or fuels other than those specified for use with this unit by Prism Hardscapes will void warranty immediately Under no circumstances will Pris...

Page 23: ......

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