Primada PCL160, Instruction Manual

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6. Troubleshooting
Please use this chart to troubleshoot common problems using Primada Low Sugar Rice Cooker
EN
21
Fault phenomenon Reason Solve
Light does not
shine
Electric hot plate
is not heated
Light is shine.
Electric hot plate
is not heated.
Uncooked rice
Rice boiled
Overflow
LED panel wrong
code:
E1,E2,E3,E4,E5
The board power is not connect.
Board failure
Board failure
Sensor failure
Power failure
Fuse blown
Electric hot plate failure
Check if the product is connected to
a power source
Power failure
Contact with the company’s
customer service deparment
Electric hot plate failure
Board failure
Contact with the company’s
customer service deparment
Adjust the total capacity of rice and
water, ranging from the highest to
the lowest tick
Too much or too little cooking
The ratio of rice and water is
incorrect
Adjust the ratio of rice to water
The inner pot is not placed
Contact with the company’s
customer service deparment
There is something between the
inner pot and the electric hot plate Clean up foreign objects
The inner pot is not placed
Contact with the after-sale deparment
to purchase a new inner pot
Contact with the company’s
customer service deparment
Inner pot deformation
Contact with the after-sale deparment
to purchase a new inner pot
The inner pot is not placed
Rotate the inner pot left and right to
return it to normal
Board failure
Sensor failure
Contact with the company’s
customer service deparment
Too much water
Less water
Board failure
Contact with the company’s
customer service deparment