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www.pridemobility.com
Go-Go Ultra
Any electromechanical device requires occasional troubleshooting. However, most problems that arise can usually
be solved with a bit of thought and common sense. Many of these problems occur because the batteries are not
fully charged or because the batteries are worn down and can no longer hold a charge.
What if the motor runs but my scooter does not move?
!
Your scooter was probably left in freewheel mode.
!
When the manual freewheel lever is pushed forward, the brakes are disengaged and all power to the motor/
transaxle is cut.
!
Pull the manual freewheel lever rearward to restore normal operation to your scooter.
What if the main circuit breaker trips repeatedly?
!
Charge the scooter’s batteries more frequently. See V. “Batteries and Charging.”
!
See V. “Batteries and Charging” or III. “Specifications” for information about your scooter’s battery type.
!
If the main circuit breaker trips repeatedly, see your authorised Pride Dealer for service.
What if the battery condition metre dips way down and the motor surges or hesitates when I press the
throttle control lever?
!
Fully charge your scooter’s batteries. See V. “Batteries and Charging.”
!
Have your authorised Pride Dealer load test each battery.
I X . B A S I C T R O U B L E S H O O T I N G
DIAGNOSTIC BEEP CODES
The diagnostic beep codes for your scooter are designed to help you perform basic troubleshooting quickly and
easily. A diagnostic beep code will sound in the event one of the conditions listed below develops.
NOTE: Your scooter will not run unless the beep code condition is resolved and the scooter has been
turned off, then turned back on.
BEEP CODE
CONDITION
SOLUTION
! !
(2)
Battery voltage is too low to operate the
scooter.
Charge fully until charger and any meters
indicate completion.
! ! !
(3)
The scooter’s battery voltage is too high to
operate the scooter.
Call your authorised Pride Dealer for assistance.
! ! ! ! !
(5)
Solenoid brake trip. The manual freewheel
lever may be in the freewheel position.
Remove the key, then push the manual freewheel
lever to the drive position, restart your scooter.
! ! ! ! ! !
(6)
Throttle trip. The throttle control lever
may have been depressed while inserting
the key.
Release the throttle control lever completely,
then reinsert the key.
! ! ! ! ! ! !
(7)
Throttle trip. Throttle potentiometer fault
or speed potentiometer fault.
Call your authorised Pride Dealer for assistance.
! ! ! ! ! ! ! !
(8)
The scooter’s motor is disconnected.
Call your authorised Pride Dealer for assistance.
! ! ! ! ! ! ! ! !
(9)
Possible controller trip. You may be
attempting to install the battery pack while
the key is inserted or the motor controller
may be in overheat protective mode.
Shut down your scooter for a minimum of
several minutes to allow the controller to cool.
Or, try reinserting the key into the key switch.
