Pride Family Brands, INC. Outdoor Firepit
REV-5 02/07/12 6
WARRANTY
15 YEAR FRAME warranty covers structural failure (broken aluminum frame or welds) when properly
maintained. Improper assembly or exposure to sub-freezing temperatures is not covered. To avoid
accumulation of moisture inside the frames, product must be stored in an upright position.
5 YEAR FRAME FINISH warranty covers against peeling and blistering under normal use and proper
maintenance. This warranty does not cover fading / discoloration due to extensive exposure to the
elements
3 YEAR STAINLESS STEEL BURNER ASSEMBLY warranty covers against failure due to the
workmanship or material for the original date of purchase. Pride Family Brands will repair or, at Pride
Family Brands option, replace the defective components.
1 YEAR NON STAINLESS STEEL COMPONENTS warranty. This would be the gas valve, and all other
components. This warranty is covering component failure for workmanship or material for the original
owner.
This warranty does not cover claims which do not involve defective workmanship or materials. Damage to
the Pride Family Brands Outdoor Firepits caused by accident, misuse, abuse, or installation error,
whether performed by a contractor, Service Company, or owner, is not covered by this warranty.
Modification of the Pride Family Brands product will void this warranty.
Warranty does not cover the following: Damage to product due to acts of nature, misuse or abuse;
Commercial, contract, rental, institutional, or other nonresidential use.
This warranty is not transferable.
The transportation (shipping and handling) of the product or parts for repair - when needed - to and from
our Ft. Lauderdale, Florida U.S.A. Service Center shall be the responsibility of the purchaser.
We will repair or replace, at our sole option, any product determined by our Customer Service
Representative to contain manufacturing defects. If identical materials are not available at the time of
purchase, we reserve the right to substitute materials of equal quality.
This warranty is based on a pro-ration calculation, determined by years of service (straight line method).
Manufacturer shall in no event be responsible for any incidental or consequential damages, including loss
of time, usage, or money and in no event shall the responsibility exceed the value of the replacement of
product.
IN NO EVENT SHALL PRIDE FAMILY BRANDS BE LIABLE FOR INCIDENTAL AND CONSEQUENTIAL
INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS, ARE LIMITED TO
THE DURATION OF THIS WRITTEN WARRANTY. THIS WARRANTY SUPERSEDES ALL OTHER
ORAL OR WRITTEN WARRANTIES.
Some states do not allow the exclusion or limitation of incidental and consequential damages or limitation
on how long and implied warranty lasts, so the above limitation may not apply to you. This warranty gives
you specific rights and you may have other rights, which vary for state, province, and nation.
Warranty claim process will start with all of this information. Pride Family Brands will reserve the right to
physically inspect the product for defects, by authorized representatives.
