PRG GC RFS, User Manual

Page: 65 / 84

GROUNDCONTROL™ REMOTE FOLLOWSPOT SYSTEM™ USER MANUAL
57
TROUBLESHOOTING
Troubleshooting Guide
The following table provides a list of common problems and possible solutions.
Symptom Solution(s) Refer to...
No power to Controller
Ensure power cable is properly connected to Neutrik input
connector
page 14
Ensure power is switched on at source (mains, disconnect box, etc.) n/a
Ensure power on/off switch is ON
page 20
No power to Truss Box
Ensure power cable is properly connected to Neutrik input
connector
page 14
Ensure power is switched on at source (mains, disconnect box, etc.) n/a
No power to luminaire
Ensure power cable is properly connected to Neutrik input
connector
page 14
Ensure power is switched on at source (mains, disconnect box, etc.) n/a
No console control
Ensure data cable is properly connected to Controller
page 14
Ensure DMX512 address setting is correct
page 22
Ensure correct luminaire is selected in the console profile (Bad Boy/
Best Boy)
n/a
Lamp does not strike at power-up Configure lamp to start at power-up
page 22
No intensity fader control
Enable intensity scaling
page 23
If intensity scaling is already enabled, deselect the Blackout button
to ensure the console is not limiting the output.
page 31
No blackout button control Enable blackout
page 23
No beam output
Check intensity setting
page 30
Check beam iris setting
page 30
Ensure Blackout button is not engaged
page 31
Check intensity scaling setting
page 21
Ensure luminaire lamp is lit n/a
Reticle appears as a black box
Reset GC Controller
page 20
Reset Truss Box
page 20
Reset Camera
page 28