Troubleshooting
Symptom
Possible Cause
No playback.
• No messages
recorded!
• Volume control
turned right down.
• Battery flat.
• In Q&A mode, first
question must
be played using
external switch
before answer can
be played on main
switch.
Remedy
• Record some messages!
• Turn volume up.
• Recharge battery.
• Play first question using
external switch before
answer may be heard on
main switch.
Old messages still
present after
re-recording.
• Erase not pressed
prior to recording.
• Press Erase before
recording if you want to
remove old messages.
Playback stops part way
through a message.
• Battery flat.
• Recharge battery (short term
fix- turn volume down)
Toy doesn’t turn on with
message
• Toy not assigned to
this message
• Toy lead broken
• SimplyWorks receiver
not paired
• Re-record and press Record
to assign
• Test and replace if necessary
• Pair up receiver
External switch does not
play message
• Wired switch broken
• SimplyWorks switch
not paired
• Not your turn in
Converse mode
• Test with Pretorian Test-IT
and replace if necessary
• Pair up transmitter
• Wait until it’s your turn
Mechanical noises on
recording
• Unit was held in hand
whilst recording
• Place on a firm surface when
recording
